Sleep country was great in helping my family choose a mattress that catered to both mine and my husbands needs. We were happy with the quality of customer service as well as the value and quality of the mattress.

I purchased a bed, Mattress & Boxspring from SleepCountry Canada. It came with a 10 year warrenty for regular wear (no rips, stains, of any kind on the mattress, you actually have to purchase their own protective cover for it to be valid, which I did for an extra $120) in March. By June, the top of the mattress pillowtop was sinking. I called in, had to wait 6 weeks for an inspector to come out and deem it defective. Then I had to wait a few weeks for a new mattress. This happened again but by that point, they came out with next years models, so they had to send me the new one or I could take a credit for what the old mattress was now worth. I think Sleep Country does not represent themselves well, and does not have good customer service. If I had known better, I would have taken my money somewhere else.