We called Clearview because we had no heat coming from our furnace! They sent Emmerick, who was great! He was able to diagnose the problem and come to a solution while being quick and efficient. He was personable, professional and quite friendly! Everything was working great when he left, but shortly after we had no heat again! We were impressed with how Clearview handled our callback. Emmerick came over again and he was able to see that it was a seperate mechanical issue entirely; had it been related to the original issue there would have been no charge whatsoever! He was able to fix it and we've been enjoying a nice warm house ever since! It was a great experience starting with the office staff all the way down to the technician! Thanks!!

Company Response:

Unfortunatly callbacks do happen on occasion and as unfortunate as it is that we weren't able to get both mechanical failures in the first call, I'm glad you still had a great experience with us! From time to time there are issues that arise that are unforeseeable and we appreciate you understanding! Of course, in this scenario, because it was a seperate issue entirely it was a billable call, but make no mistake: If there is an error made on our part, PLEASE don't hesitate to call us back! We will keep coming out until the job is done - no questions asked, (ok, we may ask a few questions, but just to make sure we're prepared for the job at hand!), at no charge to yourself. Thanks again for giving us the opportunity to serve you. We're happy to hear you had a positive experience, even with the given circumstances and we look forward to serving you in the future!

We called Clearview because we had no heat! Emmerick came over and was able to diagnose and solve the problem for us. The repair went well and we are happy to have peace of mind about our furnace before the winter months!

Company Response:

Thanks so much Hoonan! So happy to hear that you had a great experience and you're at ease about the situation with your furnace! They say "an ounce of prevention is worth a pound of cure" and this is equally true about furnaces! Regular maintenance and inexpensive yearly tune ups can catch any issues before they become costly emergencies! Make sure you check out our website (http://www.justcallclearview.ca)for coupons and information on our $99 Pre-Season furnace tune up specials!

We had Todd come over to rough in our basement. He was so professional, he did great work and overall just a very nice guy! I would definitely recommend him and his company in the future, in fact, there is still some work to be done and we can't wait to have Todd come back to finish it up for us!!

Company Response:

Glad to hear that the rough-in went well! That can be a nightmare if it isn't done right the first time. Thanks for the recommendation, we're looking forward to having Todd back to serve you in the future!

When Patryk first arrived, I was impressed at how tidy he was. He was quick, efficient and made sure to keep the house neat and tidy while he was doing the installation. Shortly after we had to have another technician come out to adjust some settings on the furnace and thermostat for us but that was a great experience as well!

Company Response:

Another happy customer! Glad we were able to help you both times we came out! Sometimes new furnaces and their settings take a bit of getting used to, but I'm glad our tech was able to come back and get things set up for you. Don't ever hesitate to call for some help! It's what we're here for!

We called Clearview to tune up our furnace and check out our humidifier before the winter months. Everything went well with the tune up and we have peace of mind knowing the furnace and humidifier are ready for winter! Emmerick was very professional; he gave us options and answered all the questions that we had for him!

Company Response:

Glad your technician was such a help for you! We appreciate the review! I don't know about you, but I always feel much more at ease when I've had an appliance or my vehicle inspected and maintained. There's nothing quite as reassuring as knowing, for certain, that your furnace is going to work - without fail - for another year, especially with the coldest months yet to come! As always, you can reach someone in the office 24/7 at 403 266 8463 and don't hesitate to call!

When I first called Clearview my furnace wasn’t working. Dan arrived on time and the repair went great, without a hitch! Dan was very efficient, quite thorough and a job well done!

Company Response:

Good to hear Pat! Glad it's working well for you! We like to be as quick as possible. It's the nice thing about not working on an hourly rate, you don't need to worry about technicians taking their time for the sake of a few more dollars! It's funny, some people don't understand our by-the-job pricing, they think that you're getting more bang for your buck if the tech is there longer, not the case! Why not get a company that will be there for as long as it takes to get the job done, whether it takes an hour or four hours, without the climbing price. No one likes a clock watcher on the job!

OLD MANAGEMENT DID NOT COMPLETE FURNACE INSPECTION PERMIT THREE YEARS LATER I FINALLY GOT MY TICKET FOR THE FURNACE NOW I GET YEARLY INSPECTIONS ON ALL THE EQIPMENT & PLUMBING

Company Response:

Change is often for the best and we're happy to hear that we were able to resolve some pre-existing problems you had encountered! From the new management and everyone at Clearview, we apologize for what may have happened in the past and look forward to serving you again in the future!

Fully satisfied, fully happy. was a great person who came and explained everything, quick, prompt everything. So no complaints at all. Liked Darrin's demeanor, he seemed like a very nice guy and he was thorough, he went through everything in the house and checked, I don't know he just didn't seem like he felt bothered to be there.

Company Response:

Another Darrin fan! :) You bet, he's a great guy, a great tech and we're lucky to have him! We make sure we hire only the best technicians with the best customer service skills and the best attitude to make sure that the customer is getting the best experience they can! There aren't very many scenarios where it's a happy thing to need a plumbing or heating technician to repair a problem for you, but we want to make sure that we do everything we can to make it the best experience we can! Don't forget - 24/7 it's NEVER a bother to come out and help our customers!

Darrin was really helpful & he explained everything to me. He was very efficient, he didn't make a mess & explained everything. We've had several; we have only been here for two years, for some of them to come in here to just do it, don't say a word & leave. Then your coupon helped too. I can only hope that all your technicians are like that. I told him if I ever have a problem I will call your people.

Company Response:

I can assure you that although Darrin is certainly an outstanding technician, all of our technicians are held in equally high regard! We love it when customers make use of our coupons! If we can save you a few dollars and make you a happy customer, then it's a win-win scenario for us! Don't forget to check out the website http://www.justcallclearview.ca for more coupons and seasonal specials!