I am glad that I saved myself of being ripped off. I called Clearview after going through their website to inspect my Giant electric water heater (6000 W, 240 V) which stopped working just after 3 years of use. After inspection the technician told me that the heater elements need to be replaced and they may not be easily available. He adviced me to get rid of this heater and install a new gas fired one. The estimates he gave me with different options were, 1. Tankless heater with water softener: $11630 2. New gas fired heater with installation and 6 year service: $3674 3. New gas fired heater with installation and one year service: $3179 4. New electric water heater with installation and 3 year service: $2897 5. New electric water heater with installation and 1 year service: $2699 6. Replace elements: $916.67 The technician insisted that I better replace my heater. I paid him the visit fee $69 and said good-bye. I checked the avaialbility of the heating elements in Calgary. I got them from the manufacturer's dealer for $44. Installed myself after making some research on the net. It took me 40 min to install them. A professional plumber would do it in 20 min. So for $44 part and 20 min job Clearview quoated me $916.67. This is completely unethical and shameless practice. I gave them 1 in rating just because technician came on time and was quick to identify the problem and was nice to talk. the moral is, if you are going to Clearview do your homework before giving them any job.

Company Response:

Nitin, Thank-you for taking the time to share you feedback with us. You're right, some of our prices are higher than other companies (although not as high as others) but we do that for a reason! Many plumbing companies cut prices (and corners) which results in a few things - cheap (lower quality) technicians, cheap products and potentially going out of business due to underselling themselves - we see it all the time in the plumbing world and the real victims are the customers who have warranties with these guys! You'd be shocked at the turnover in small plumbing companies - check out the difference between the 2009 and 2011 yellow pages for examples!Just know that if you ever need a company (pushing 16 years old now!) that can be accountable, provide great service, use the best parts and have the best technicians, you know our number! If you would like to discuss this further please give us a call in the office at 403.216.8439 to try and come to a resolution, it would be greatly appreciated.

Called Clearview because of the good reviews- it was a saturday and my furnace had stopped working. Dispatch/lady was polite - said it was 99.00 charge to come out on the weekend to diagnose issue rather then 69.00 on regular work day (due to after hrs charge). The guy came on time, was clean and was friendly. He diagnosed the issue with no problems - then proceded to give a quote to repair. Now the 2 issues were as follows. #1. The 99.00 was just to come out, and did NOT include diagostics as I was led to believe. I even said to the lady on the phone that 99 was reasonable since Enmax charges 189 for coming out and inspecting after hrs. The repair man added 109 (inspection fee) on top of the 99.00 to make it 208.00 (pricier then enmax services). My advise is to the reception is to be more clear when explaining what after hour rates include. #2. The quote to replace the part was $850.00, which to me seemed steep for one part and in my estimation not more then 1 hrs effort. I asked why it was so much, he said that it included 1 service. At any rate, due to my price concern and thankfully the fact he did not have the part we did not fix it through clearview. I ended up buying the part for 139.00 and replaced it in 1/2 hr. A bit concerning when the quote was $850 (less the diagnostic charge if we fixed through them)..so $740...for something that should probably not been quoted more then 200 (including markup for the aprt and) 1 hrs labor - 100.00 maximum during regular hours. They are competent in troubleshooting and nice, but I would not recommend to my mother or anyone that I would not want to get overcharged for the work they do.....

My hot water tank was not working so I called Clewarview, and was happy to have Steve the technician sent out to my home. Steve was not only personable but he got right to it, and took care of everything. I am glad they have such helpful technicians at Clearview.

Company Response:

Dear Michael, Thanks very much! It's always nice to hear from customers after the work has been done! So glad to hear Steve made the difference for you! Our technicians are all fully trained and certified, also dealing with furnace and a/c repairs.

Clearview plumbing and heating reminded us about our planned service maintenance for our air conditioner. As usual we were impressed with the service that they provided. Gerry the technician was very easy to deal with, and went to work with minimum supervision. He was friendly and efficent, and everything went smoothly. Thanks Clearview!

Company Response:

Hi Sarah, Thanks for your review! The great thing about our planned service is you don't have to make reminders to call us back, we make sure to call, and mail out reminders so you dont have to worry about it! So glad Gerry was able to impress you, Hes one of our many greatly experienced technicians!

Very Pleased with Selay's timely service. Selay was knowlegable,listened to her concerns, and tidied up the workspace after. Sondra at the office ensured that her morning appointment was worked around to coordinate the service call with the technician.

Company Response:

Sandy, Thanks for taking the time to submit this review! Thats great that Selay was able to impress with his explinations and knowledge. We also deal with Furnace and A/C, if you need services in the future dont hesitate to give us a call here @ Clearview!

Clearview plumbing and heating sent Steve the technician out to our home for our planned plumbing services. He did all the required maintenance quickly and quietly. When he was finished he took the time to explain what was done and let me know everything was working well. I found Steve to be quite polite.

Company Response:

Hey Helena, Thanks for taking the time to submit this review! Here at Clearview we always want to be sure that the home owners have a good idea about what has been done to their home. I will be sure to pass on your kind works to Steve, glad to hear you had a great experience with us.

we called Clearview because we had a leak in our older hot water tank. John the technician was dispatched to our home and we couldnt be happier because he was excelent. I was very impressed how John took the time to explain all the work needed to be done in terms I could understand. He was courteous and quiet, and even cleaned up afterward. If we need service in the future ClearView would be our 1st choice.

Company Response:

Thanks Gerry for your kind words! I will be sure to pass along your praise to John. We always want to be sure our customers are well informed about what is being done in there home. We are happy to hear you had a positive experience with us.

I called ClearView plumbing and heating because of their $99 a/c special. The staff sent Gerry the technician out to do the work. He was great, and everything went well. After seeing the quality of his work I would definitely reccomend ClearView to a friend.