Calgary
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Clearview Plumbing & Heating Ltd
- Web:
- www.JustCallClearview.ca
- Address:
-
4805 32 ST SECalgary , AB T2B2X3
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- Specific Service Areas:
- Calgary and surrounding areas
Photo Gallery
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Profile
Here at Clearview we have Two Clear Rules: 1. Do whatever it takes to solve every problem right and leave every customer smiling. 2. When in doubt, see rule #1. This is our promise to you, our customer. We view our jobs not as trades-people, or as plumbers and HVAC …
- Products
- Sink and Shower Fixtures, Sinks, Tubs, Toilets, Furnaces, High Efficiency A/C Units, Humidifiers, Air Purifiers, Water Softeners, Reverse Osmosis Units, Hot water tanks, Water Softeners, UV Light Electronic Air Purifiers, Tankless Water Heaters - You name it, we install it!
- Services
- Furnace and A/C Installations, Drain Cleaning and Power-Augering, Free Furnace and A/C Quotes, HVAC Repair, Boiler and Hydronic Heating Repair, Plumbing Repair, Video Drain Inspections, Sewer Replacement Quotes and Digs - You name it, we do it!
- Brands
- Quite literally ANY and EVERY brand. If there's something we don't have in stock, you name it and we'll provide it, install it and warranty it!
- Specialties
- Although the industry would dictate that our specialties are Plumbing, Heating, A/C and Draincleaning, our customers feel our specialty is Customer Service! (Just look at our reviews)
Credentials & Financial Information
Reviews for Clearview Plumbing & Heating Ltd
Furnace repair
Yanick
View Member ProfileI had no heat and the technician, Johnny, was very effiecient. He explained exactly what was wrong and why he was doing what he was doing. He was very patient, informative, and not pushy. He gave me plenty of options as well as tips for preventing future issues. He was very patient answering any questions that I had. Overall this was a great experience.
Price & Advice
- Approximate cost of services:
- $0.00
Renovation
Preston in CalgaryThey provided an accurate proposal. They showed up when schedule, with a qualified and friendly staff. They would clean up on a daily basis which would allow us to continue using the home. They are part of BBB in good standing.
Price & Advice
- Approximate cost of services:
- $1,200.00
shower clylinder replcment
Michael Erb in CalgaryI made the appoinment and he printed a coupon for the work to be done. The plumber came inside and put on booties as to not get the carpet dirty. He gave me a quote for the job to be done; as I could decide to get the work done or not. Teh quote was resonable so he replaced the clylinderuntil it leaked no more.
Price & Advice
- Approximate cost of services:
- $300.00
Company Response
Always leave the customer's job site as clean or cleaner than we found it! Boot covers are vital to this! I can't tell you how many times customers of ours have been shocked that we use them, after having other technicians track mud, dirt and snow through their house. I'm shocked that there are companies that don't! It's little things like that, that show exactly how much attention to detail we put in to planning our business method. I appreciate you pointing it out, many customers take things like boot covers and tidying up for granted (and they should - it should be standard for every contractor ever!) - until they have a contractor that marks up their brand new carpet!
Furnace Repair
JaniceHad Trevor in to fix the furnace on one of my rental properties, he was very friendly and explained exactly what he was doing, he made it very easy to understand what was going on. He was pro-active and gave suggestions for duct cleaning. I will be using your services for duct cleaning in the future, and I’ve recommended my son use you as well!
Price & Advice
- Approximate cost of services:
- $0.00
Company Response
Always nice to hear of a customer referring us to friends and family, thank you very much! Trevor is excellent, isn't he? We hear nothing but great things, both about his skill level as well as his attitude. We always like to keep homeowners informed, so that they are armed with as much knowledge as possible when dealing with situations such as a broken furnace! Being proactive is vital to being a homeowner - its better to be proactive than reactive! This is why we offer pre-scheduled maintenance through our Planned Service Program! Leave the reminders and scheduling to us, you have enough to worry about! We can book a date in advance to come out and maintain your furnace or hot water tank and do an inspection on your plumbing or heating system to catch issues before they turn into costly emergencies - an ounce of prevention is worth a pound of cure!
Drain clearing
Laura in GlenbrookWe were experiencing some water back-up and slow draining. The technician, Chris, is a real nice guy. He exemplifies professional attitude and skill. He was very open and informative and our problem is now fixed! We did have a miscommunication regarding the Quote, however the staff were as accommodating as they could be under the circumstances and did their best to mitigate and make sure we were satisfied with the job and the price.
Price & Advice
- Approximate cost of services:
- $400.00
Company Response
I'm glad that we had Chris out to see you, he's a great guy and an even better technician! I was informed about that miscommunication regarding our $99 main drain special and we have taken action to ensure the CSRs are able to inform our customers of exactly what it entails - I'm glad we were still able to help you out, but I do apologize if anything was unclear! We'll do our best (with your helpful comments) to remedy the problem!
Furnace installation
Mike in BownessDurning the recent cold snap the furnace stopped working. Our technician Trevor is a fantastic guy. I really appreciate the work he did. He explained what he was doing, was pleasant to deal with. He did a great job. Being in the plumbing industry myself, it is nice to be able to give a compliment.
Price & Advice
- Approximate cost of services:
- $4,000.00
Company Response
It's always nice to receive a compliment from someone in the same field as us! It just goes to show that with the right technician, an unfortunate situation doesn't always have to be an unpleasant one. We're lucky to have Trevor on board with us and we appreciate you saying so as well!
Hot water tank maintenance
Colin in CalgaryI was supposed to get my hot water tank maintenance done today, as I got one installed from them approximately a year ago. I had scheduled it for 8am because i work downtown and cannot afford to take a full day of work waiting for somebody to show up. By 830am nobody had showed up, so i called the company to find out what's up. They said there had been an emergency elsewhere and they needed the plumbers/technicians. Which is fair enough, I don't have a problem with my appointment being pushed due to an emergency. My problem comes when nobody from the company calls to let me know there is a major delay in my service. At the very least i would have expected a coutesy phone call that way i'm not wasting my day at home instead of at work. Another issue is this is the second time I've had to call them to find out there is a delay in my service. Last year when I got my hotwater tank installed they were 2hrs late, at that time i called again 30min after my 8am appointment and they said the technican was stuck in traffic so they would send a different guy out instead. Again why did i have to call to find out this information. The company should atleast try and keep there customers informed of any delays.
Price & Advice
- Approximate cost of services:
- $0.00
Company Response
Hi there Colin - I spoke to you the day you left this, but I figured I'd acknowledge you on here as well. First of all, my most sincere apologies for the lack of communication. It's not the way we like to do business and I'll admit that the surprise cold snap put a severe strain on our facilities. Nevertheless, you're absolutely right, a phone call should have occured - and typically it does! I'm glad you're happy with the complimentary year of planned service we've provided, including complimentary maintenance on your furnace, and I'm glad we're able to put this behind us! See you on Friday!!
Plumbing work
Brie Ogle in CalgaryThese guys were pretty good, they were punctual, did the job for the amount they quoted and I have not had any problems since. I have had trouble with other plumbing contractors, so I was nervous, but they delivered.
Price & Advice
- Approximate cost of services:
- $3,500.00
Company Response
I'm sorry to hear you've had some negative experiences with plumbers before - unfortunately this is not a new thing for us! Some of the most common stories we hear from customers are how either A) the ACTUAL price (usually given when the job is half done) is incredibly higher than the phone "quote" (although what some call quotes, we call guesses!) or B) The price was cheap.... but so were the parts, the labour and the company. This usually results in us going out and fixing many of these "cheap" jobs. Luckily, with Homestars, prospective customers can find honest reviews by actual homeowners/customer! I'm glad we could help you Brie, I'm glad the service exceeded your expectations!
Dishwasher Leak
Pete in CalgaryA leak appeared to be coming from a newly installed dishwasher. The technician was very professional, very clear and the price that he gave was exact. We are happy with the work that was done, the technician was very efficiant, he was thorough investigating where the leak was coming from. We are happy with the overall experience.
Price & Advice
- Approximate cost of services:
- $300.00
Company Response
Isn't it the worst when you have a newly installed appliance that doesn't work the way it's supposed to? Our fridge water line leaked all over the place after installation just last week - I wasn't too impressed! I'm glad you enjoyed the way we do things - the exact price, up front, before you give the go ahead! This is also why we can afford to be as thorough as we are - many companies charge per hour, therefore both you and the technician have to "watch the clock" - literally! With us, the price is quoted up front, and no matter how long we take on that task, the price DOESN'T CHANGE!! This means our guys are able to take just as long as they need, both to diagnose and repair! You can relax knowing the job is going to get done right AND knowing exactly what it's costing BEFORE you go ahead with it! Nothing like peace of mind!
Clogged Kitchen Sink
Lynn in PalliserClearview sent out Chris to help me with a clogged sink. Chris was polite as well as being neat and tidy. I found him to be very informative, answering any questions I had and even provided (as well as explained) different options with exact pricing up front to resolving the problem! He was very courteous and professional!
Price & Advice
- Approximate cost of services:
- $500.00
Company Response
Would you believe that "neat and tidy" is not a critical part of every plumbing company's M.O.? Based on the stories we hear from customers that used other companies and subsequently turned to us, it's not all that uncommon, especially with drain clearing. Nine times out of ten, a drain is clogged over time due to debris and residuals that gather slowly. This leads to a pretty nasty clog that can sit in a dank, dark drain for days, weeks or months. This is, of course, the LAST thing you would want flying around your house while a power auger is removing and you'd be appalled to know just how often that happens - and how often their house is left like that! It wouldn't be the first time that we've come to a job site that's been left in a nasty state and not only resolved the problem that the "cheap" guy couldn't, but also clean up their messes too! And we're happy to do it, because it leaves our customers smiling every time - just the way we want it!
The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.