Farrokh Baghani was an excellent representative of your company. He was competent, clean efficient and friendly. I am very pleased with the service from this employee. Well done. We will use Clearview Plumbing and Heating again!

Company Response:

Hello Carla, Thank you for your kind words. You experiences with our company and technicians are really appreciated and we are certainly glad to hear that it was a positive experience. If there is anything else that we can do, please do not hesitate to give us a call.

I had John Fenning come out to my house to repair a leaky pipe. He was great. Very polite and professional. John was very caring and answered all of my concerns. Also, Linda from Customer Service was a pleasure to deal with and really went out of her way to help me. Initially, another techinician was sent out named Farrokh. I found Farrokh to be rude and very unprofessional. His people skills are extremely poor. I asked Farrokh for a quote on the cheapest method of repairing or replacing a faucet and he gave me one options which was the high end faucet. He refused to show me any other options and went to his truck to get the pricing. When I asked John about the same issue, John provided me with several options that were well below the price given to me by Farrokh. John also showed me the different options in his catalog he had. I never saw this catalog when Farrokh was here. It became very evident to me that Farrokh did NOT want to deal with my faucet. Farrokh also had expressed his displeasure with me about my previous refusal to allow him to come out earlier in the morning. He complained to me that he drove all the way home and had to wait for me to get home. I would give a recommendation to ClearView plumbing but only if I didn't have to deal with Farrokh. Thank you.

Company Response:

Hello Joseph!! I hear your concern loud and clear and will be sure that the proper people are notified regarding your negative experience. On the other hand, I'm really thrilled that you did receive the customer service that you should have originally received. Just as I will make sure that the proper people for your first experience are notified, I will also make sure that John and Linda get the pat on the back that they deserve. We do want to make you a long term customer and if there is anything else that we can do, please do not hesitate to get a hold of us.

I had Clearview come out prior to this, to do some work for me. I had to have them come out and fix a minor issue, and they did it no problem. Mark had it fixed and running great with no problem. Like all of Clearviews tech's, Mark was the consumate pro. Price below was for initial furnace/hot water heater install in a 60 year old house (not an easy chore)

Company Response:

Hello John, I was reading your review, and it appears that not all of it posted. Is there something else that you would like to add? We would really like to say how much we appreciate your response. It is truly wonderful to hear clients having a wonderful experience. If there is anything else that we can help you with, please do not hesitate to give us a call! We really do appreciate our loyal customers like yourself!!

My technician Farrokh was great. He was very informative and told me everything in detail that I needed to know. He did a really good job and I'm happy with the service I received.

Company Response:

Hello Brad, Thank you so much for your review. We are really happy that you are satisfied with our services and will be sure to pass on the good words to Farrokh! Have a great day and thank you again!!

I called Clearview to come connect some pipes that I needed to have connected. Sean came out and was very pleasant to speak to. He knew what he was doing and was very respectful. Clearview did a great job and we will use them again.

Company Response:

Hello Terry, Thank you so much for your kind words. That really make our day here at Clearview when we see our customers satisfied. If there is anything else that I can do to for you, let us know.

As a homeowner, when you find out that you have to replace your sewer, it is something that you don't look forward to. Clearview and Matt, made this already horrible time, a lot more pleasant. Matt was very good at explaining what was happening and what was going to happen. He took the time to answer my questions and to make sure I understood everything. Clearview will be my choice of plumbers from now on.

Company Response:

Hi Kevin, Thank you so much for your review. We are thrilled to see that you are satisfied with the work that we've done for you. We understand that this is a trying time for you, and we are glad that we made it a smooth transition for you. Let us know if there is anything else that I can do.

I called this company out to hydrojet our bathroom lines. They completed the work and left the sinks disconnected and unuseable. Once discovered I called later in the day to have this situation recitifed and spoke to someone who was going to contact their manager. I recevied no call back and had to call again the next day. I called their service line again the next day and was told we'd have to pay an after hours and emergency callout charge ... for their mistake. Totally unacceptable and not customer service in the least. Don't be fooled by previous "10s" and don't use this company.

Company Response:

Hello Neil, I am so sorry that you have had a negative experience with our company. We would like for you to give us a call at 403-216-8439 so that we can look into the file further with you, and make you into a satisfied customer. We do pride ourselves on our customer service and would like the chance to see if we can make this right for both of us.

My technician Mark seemed like he really knew what he was doing and was very knowledgeable. There weren't many options as it was a standard replacement but I'm really happy with the work.

Hi, I wanted to tell you how pleased I was with the service I got last week from one of your technicians, John Fenning. He was so helpful to me and gave me some good advice to help me sort out my plumbing problem and I really appreciated it. He was great and I'll definitely call ClearView again if I need a plumber for a bigger problem. Many, many thanks to John!!!

We recently had Clearview out to do our planned service tune up. We loved this service so much, that we went for another extended service. Trevor was on time, clean, completed the job in a quick manner. My all around impression of Clearview is EXCELLENT!!