Elite Heating & Air Cond Ltd

When we realized we were without heat, the team at Elite was super efficient at accessing the problem and getting to us as quickly as possible. I even received a call prior to them coming out to be sure I was home and that my children were taken care of as timing was a concern. The part was identified and fixed within an hour and we were up and running! Thank you Elite!

The boys at Elite were very professional. they treated my house like their own. they gave me a honest quote and did the work as expected. the price was right and the service excellent

We upgraded 20-year old furnaces for 2 new Carrier high-efficiency furnaces. A crew of 3 workers from Elite installed the furnaces in one day (approx. 9am-6pm). The installation was fairly intensive, they put in new venting and piping as well as the furnace units themselves and the thermostat. The staff were very nice, courteous and professional. We did encounter lots of problems initially with the thermostat - it stopped working out of the blue on several occasions, which turns off the furnaces - but Elite came to fix it promptly each time. The furnaces needed adjustments, which took several iterations. This was frustrating for the family because we were without heat during the winter. Contacting Elite over the weekend on their "24-hour" line didn't give adequate response time - we called them once on Saturday and only heard back on Monday. However, after their 4th visit to fix the furnaces, we got their cellphone numbers and the furnaces have been working well since. With the government rebates and Carrier rebates, upgrading our furnaces was a good deal.