Odyssey Fireplaces Ltd

Last year I had my gas fireplace serviced. Shortly after I began having problems with the power vent coming on itself without the gas fireplace. I have been waiting since last November 2019 for a new part. As of late, I have called the Etobicoke location three times and left messages over the last two weeks and no one calls me back to help with this problem. I have also tried calling Frank and the Woodbridge location. - The Woodbridge phone number says "this number is out of service. So what started out to be great service has serious declined to the point that I have to assess this company at 0/10.

Frank and his crew were excellent. They installed two gas fireplace inserts in my 100-year-old house. Retrofitted them into the existing fireplaces, which took skill and involved customizing some parts. The price was reasonable. He gave me some great advice on insert options and the install is top notch.

Fantastic to work with. Frank and his crew are very professional and
dependable.

If you are looking for a reliable contractor who is well educated in his profession... look no further. Frank will give you his best opinion with regards to product and he stands behind his work.

He installed a gas firebox and electic fireplace for me... I am very happy:)
I definitely recommend this company.