Initially I called to have Butler replace my leaking exterior water taps. When they arrived I also asked them to look at my aging water tanks. They carefully inspected the tanks and gave me two choices - they could drain the tanks and check for sediment build up and repair the valves that led to the tanks or they could replace the tanks. I was quite certain that replacing the 14 year old tanks was the better way to go but was absolutely stunned when they said they could complete the job that very day. I asked if they had enough time to tackle such a huge unscheduled job and the plumber responded, " we're here to address whatever plumbing problems you have". I didn't know what to say - I haven't heard that in the service industry in recent years. I was pleasantly surprised as was my husband when I called to tell him that they were going to fix every thing in one day. Our neighbour who is in the construction business had referred us to Butler and when he did so he said, " those guys are unreal, they blew me away with the job they did on our house" . I thought to myself if they manage to replace my taps, change out my water tanks and install a water softening system ( late morning request on my part) all in one day I too would have to admit they were "unreal". I am in a state of shock as I write this but am thrilled to say that the Butler plumbers that arrived at my home this morning managed to do all of those jobs and they did them with expertise and professionalism. They were polite, efficient, and beyond competent ... they demonstrated a level of excellence in their trade that I haven't seen for a very long time. They are more than deserving of the title "unreal"!!

Company Response:

That's great, I'm glad everything worked out. This is really kind of you.

Excellent work, Gord and Clint worked effectively and efficiently throughout their time here. They were very patient and more than helpful. This particular job ran a little longer than expected but they powered through without complaint.

Company Response:

Thank you, Gord also said you guys were helpful and accommodating. Look forward to working for you again. You also have the best Pizza in town.

The service quote from internet submission was prompt and fairly accurate to what I paid. The service tech that came was excellent, very polite and friendly. The actual time it took for him to clean out the pipes was only 2 hours and did a nice job, no mess at all. Definately would recommend this company to anyone.

Company Response:

Thank you, That's great. Glad you were satisfied.

We discovered we had no hot water on a Friday afternoon before a long weekend. I called Butler Plumbing, not expecting that they would be able to get to us that day. I was told they could fit us in and that it would be about 90 minutes. 15 minutes later, the plumber called and said he was on his way. The plumber was polite and efficient, and took the time to explain the problem. I appreciate this, as I want to learn about what is going on and how it has been fixed. Within an hour and half our hot water was working and we could enjoy our long weekend. Great work!

Company Response:

Thanks, We've got a good bunch of guys working for us that love to help out.

I have used these guys in the past for other repairs. THey are always up front and quick to get the job done. I highly recomend them for all reno jobs.

Company Response:

Thank you, Always glad to help out. Hope to see you again.

I partially installed new sink myself. Ran into problems. Butler finished my work plus installed a new toilet in short order for a reasonable cost. Will use them again for our next plumbing job.

Company Response:

Thanks, happy to help. Appreciate the review.

I was happy with their prompt service. I called Monday morning, and I spoke with a plumber immediately. Another plumber was dispatched that day, and the problem was 100% fixed by the afternoon.

Company Response:

We work hard to get to every job promptly. I'm very thankful for your review. We will always be there when you need help.

did a good job, handled the permit, have the right tools and flexible as to arrival to meet our needs. Charge extra for travel time though, which wasn't explained up front.

Company Response:

Thanks for the review. Sorry for our miscommunication. Call us if you need any other help.

From start to finish a very class job.They began with the rough in for the shower and the toilet. Followed by instalation of the shower cabibet, toilet and vanity sink and all required taps etc.

Company Response:

Thanks for the review. Let us know if you need any help in the future.