Vincent sent out a repair man to fix our clogged dishwasher. What we thought was a small job turned into a half day ordeal. All through it the repair person was exceptionally hardworking and extremely thorough. He took everything apart and put it all back together again exactly right. They were so great and so reasonable that honestly they're the kind of person you want to keep in your address book all to yourself. But I am thankful and so I think I should share. And we are not hand washing!