Purchased hard wood flooring from this company. The selection was a bit limited but the prices were very good. Maybe "too good to be true." Had the flooring installed by professional installers and they kept running into problems with the pieces/planks. Many were warped, missing grooves, discoloured, etc. I had heard that you can expect to find some pieces that you have to discard, but the installers said that the number of unusable pieces was extreme. We talked to the company and they refused to help and talk with us about it. I was told I had to talk to the owner/manager. I left several messages and stopped by on two occasions and he was always in meetings. It was very unfortunate as they seemed like an affordable alternative and were helpful when we were placing our order. Haven't returned and have no plans to do so.