February 13th washer died, February 14th thanks to Ben's, new washer/dryer with "fancy" stack kit, very professionaley installed!! Did it all over the phone....great, great, exceptional service!! Would highly recommend their services...polite, friendly, knowledgeable, fast, reliable....the list could certainly go on!! Thanks guys, its working great!!

We have placed two orders to replace filters (grease and charcoal) for our Kitchen Aid Rangehood. The first time they did not order the part # we provided for the filter we wanted. We kept the filter that did arrive because it was the other filter the rangehood required. The second order I placed, I called to follow up 3 weeks later and they had forgotten to order the parts. When the order did arrive, one of the filters was the wrong part. They are nice enough, but seem a little too laid back about their business. I dont recommend this business if you dont want to be following up constantly. I dont mind but it is a pain because we dont live close by. March 7/13 - This company saw my review and contacted me to resolve the issue in a timely fashion. I commend them for taking my concerns seriously and behaving in a professional manner. I will definately be going back!

Company Response:

Thank you for your patience and taking the time to edit your review. We'll see you next time! :)

We Purchased a stack-able washer/dryer from Matt at Ben's Maytag. Right when we walked into the store, the environment and service was amazing. There are so many options and products out there, making it difficult to pick the right one. Matt showed us a couple to choose from that would fit our needs. We're very satisfied with our choice and the units. Even the delivery was great, the guys were kind and courteous, plus they were very clean and didn't damage anything with the installation. It looked like a lot of work to get those units up three floors in our townhouse. We would definitely buy from them again!

Ben's Maytag store is great; Matthew dealt with us directly and made sure all our appliances were fitted perfectly. The service is exceptional from start to finish and the employees are personable and knowledgeable about the product.