Issues noted within a day of install:
- insulation was removed for fitting a new pipe and not replaced.
- thermostat was wired for a one stage furnace when I have a two stage
- AC I was sold appears to be greatly undersized - struggles to keep the house at 23.5 degrees when set at 21. I was told by my contractor for my other home renos, for my size house (~2600 sq feet) I should be at least 3 ton and not 2.5, but likely a 3.5 ton would be needed to cool it.
Response thusfar:
- emails & calls not responded to
- decide to call in the office and after going through my issues they try to sell me a water purifier - several times - after clearly stating I wasn't interested, nor would I even consider anything else from them until my current issue was resolved.
Disaster so far
- Approximate cost of services:
- $10,500.00
- Company Response
.