Culligan Water Conditioning

Water Filtration & Purification
Ottawa ON K2E 7X7
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Water Filtration & Purification
Culligan Water Conditioning
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80%

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Reviews by rating (past 12 months)

Reviews for Culligan Water Conditioning

Average customer rating:
8.7 10 (40 reviews)

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Lorraine in Toronto
Lorraine in Toronto
0 reviews ,
10/10

Service call

I got some concerns on a Friday night I was able to get in touch with my rep right away He have his technician calling me and within 15 minutes everything was fix Thanks to Mr Delisle and Mr Sullivan

Approximate cost of services:
$1.00
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Private User
Private User
Private User reviews , ON
10/10

Service/knowledge

Knowledgeable honest visit and recommendation to fix my issues. The technician came in and in short order had tested my water and ahiqed me qhat was really wrong and corrected my misunderstanding of the issue. Very happy

Approximate cost of services:
$2,800.00
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Barb
Barb
1 review Ottawa, ON
0/10

My softer and my Reverse Osmosis

I have had the service person in to my home at least 5 time , and my water is still way to salty. Yesterday , they send a senior staff which I am sure it was in the hope I will stop calling and complaining . The senior staff check my salt levels and my salt levels were above 1200 , and I was told it is ok to drink , and he blamed it on my area , I tried tell him I am sure that my salt system is not running right , but he just dismissed me . I also have a reverse Osmosis which is suppose to purify my water but it is also way to salty . I wish I never put there system in my home Now I may have to start drinking bottle water once again waste of my money

Approximate cost of services:
$8,200.00
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Brad
Brad
0 reviews Ottawa, ON
0/10

Terrible Customer Service

The worst customer service experience I have ever encountered. Snobby delivery drivers and unresponsive office staff. Buyer beware.

Approximate cost of services:
$1,000.00
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Private User
Private User
Private User reviews Guelph, ON
0/10

worst customer service and over priced cheap water system

I got RO system from Culligan, where sales man overcharged me for the terrible system. he said the installation will be free but I was charged extra for it. after the installation , they don't care about the complaints. they never reply email for 2 weeks. finally when I asked them to remove it they left my fridge waterline unconnected. Their products are 3 times expensive from their competitor. I still have their water rental softener which I will remove it after the term.
No more overrated , over priced stuff from Culligan ever.

Approximate cost of services:
$1,500.00
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Kathleen Fagan
Kathleen Fagan
1 review Ottawa, ON
10/10

water damage

During a routine annual maintenance of our water softening system, we encountered a problem—a very wet problem. Unfortunately there was an oversight during the installation of one of the filters under the kitchen sink which resulted in a slow trickling leak that went undetected for approximately 10 hours. Upon detection of the leak, Culligan's emergency line was called; the emergency line agent was polite, knowledgeable and very helpful.

The water ran from the kitchen main floor to our newly finished basement causing several thousands of dollars in damage. The next day, Culligan’s preferred contractor came to the house, assessed the damage and explained in detail what needed to be done. A crew was sent the following day during which time the soaked drywall and insulation was removed and a fan and dehumidifier were put in place. Repair work began immediately after the damaged area was sufficiently dried. Within two weeks, the contractors had properly restored the basement to its original condition.

Culligan’s prompt handling and resolving of the water damage was surprisingly efficient. We were entirely pleased with Culligan and their contractor for their professionalism and their ability to repair the damage in a timely manner. Culligan even supplied water detector alarms free of charge. It’s for these reasons that we highly recommend Culligan’s customer oriented services.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Water softener

I never realized how much I missed not having a working softener! My dishes are amazing again and I’m sure my pipes are happy. Everything about the whole experience with the salesman to the installer was fabulous. I must also mention that the Culligan water softener they removed from my home was 20 years old . I am one happy customer!
Linda Zorgel

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Jack and Debbie in Nepean
Jack and Debbie in Nepean
1 review Ottawa, ON
10/10

New Water Softener

Excellent information and installation by both Ralph (Sales and Water Testing) and John (Installation and Service) we couldn't be more pleased. John called me before he arrived to let me know he was on his way and once at the house did a quick survey of our old system and had it out and the new one installed in a very short time. He then took the time to explain how the system works and made sure I understood everything before leaving. No mess, no fuss, just the way it should be.
Thanks all.

Approximate cost of services:
$1,549.00
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Company Response

Jack & Debbie

Great to hear about another wonderful job completed by John. Our Service Department takes price in its work and ensuring nothing but the best for our clients.

Thank you
Culligan of Ottawa

Joanne and Bruce in Lanark
Joanne and Bruce in Lanark
1 review Lanark, ON
10/10

Installation of water softener and filter

We had a very positive experience with installer Josh from Culligan Ottawa. He was prompt, informative and courteous. We would highly recommend Josh to anyone who is looking for a water softener installation.

Approximate cost of services:
$0.00
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Company Response

Joanne & Bruce

Thank you for the review. Customer service is our top priority and our technicians take pride in ensuring each of our customers receive nothing but the best.

Thank you
Culligan of Ottawa

George Hughes in North Gower
George Hughes in North Gower
1 review Ottawa, ON
10/10

Service call for system not regenerating

Our water softner system is approx 15 years old and we have had several service calls over the years. The point I want to make is that Josh was the tech who came today and I can not say enough about his professionalism, communications skills and customer service. He explained everything he was doing and ensured I understood or if I had any questions.
You have a key employee here who could not represent your company more positively. For any future calls I will be requesting Josh, even if it means waiting a little longer.

Approximate cost of services:
$179.00
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Company Response

Mr. Hughes

Thank you for the review. Josh is a valued member of our service team and we are very proud of his hard work and positive attitude he puts forward everyday. We will be sure to send your praises along to Josh.

All the best
Culligan of Ottawa

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Culligan Water Conditioning

Eastern Ontario Water Technology Ltd. is a full service franchise of Culligan International Inc. with offices, warehouses and distributor centers in Ottawa, Brockville, Cornwall, Pembroke and in Quebec (Vaudreuil-Dorion). Our company is family owned since 1968, and the third generation is now in charge of the management and operations of ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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