We needed two basement windows replaced. Trent at Johnston Glass came up with an innovative solution that cost far less and was much less obtrusive than the approach other companies suggested. The work was done professionally on time, with excellent cleanup and no surprises. The entire experience was great. I would not hesitate to contact Johnston for other projects.

Before contacting Johnston I did research on the code requirements, window pricing and of course concrete cutting. I was prepared to do the job myself, even finding a concrete chainsaw to rent. Being a regular guy, I was looking forward to the chainsaw, I mean how much fun does that sound. It cuts CONCRETE, wow. Anyway, cooler heads prevailed (read wife) and several points were to be considered. Time, weather, equipment, price, experience and price (I know it is in twice but it's important). I contacted Erin at Johnston and she was great. Got a price on the phone (excluding taxes) and several dates that an estimate could be done. After spending the night trying to get the chainsaw option in, it was decided to call and book with Johnston. I called Erinn again, and talked about the window size, the options for install and when they could come for the survey/estimate. We decided to book the site survey for the next day. After giving Erin my address, she asked what part of the city my address was, I told her I don't live in Calgary, I'm in Airdrie. Oops, there is a $100 charge to go outside the city. No problem, I did not mention this and the price is great even at $1700. A couple of hours later Erin called to say Trent was in the north part of Calgary and could come out in an hour to have a look. Sounded good to me so we booked. Trent showed at the time mentioned and checked, measured and re-measured inside and out. We had a larger opening than normal, 50" wide, the windows are 48". This would require extra work and materials to make the opening smaller. To be honest, all I seen were dollar signs floating out of my pocket, but Trent said the magic words "at no extra cost". Nice. A couple of hours later Erin called with the official estimate and payment terms. $500 down and the rest at the end of the job. We booked them to start 2 days later. The day before they were due to arrive, Erin called to ask if we would take a 'used' window, full warranty, no scratches etc. Just used for a day then removed. They gave us $50 off the bill. First was the gas line locate by Alberta First Call, then the cutters showed up next day (early even. Go figure). They dug out the window well by hand, not easy in March at -7C, cut the hole and boarded it up. The next day the window installer showed up early again (wow), put in the window, window well and the gravel. Cleaned up the site and the job was done. The window looks great, the install is professionally done, site is cleaner that it was before and a full year of warranty on labour and install and 5 years on the window. I would recommend Johnston without any reservation. Price is great for all the work they do, specifically the digging of the window well (all by hand because of the gas line - NO EXTRA COST). There is still one window left. Maybe I can use that chainsaw yet...

Found this company very helpful in making suggestions, discussing then providing a replacement window in a basement that would comply with building code yet fit in with what I wanted... Concrete opening cut, window delivered, window installed as timetabled and at price quoted. Very smooth trouble-free experience.

We would highly recommend Johnston Glass. Their price was more than fair, and we are very happy with our window. We would also like to send a big thank you to Erin who was able to arrange to have the concrete cut and the window installed the same day! Mike, Calgary

THIS IS THE SECOND TIME I HAVE USED THIS COMPANY. ANOTHER GREAT JOB. THESE GUYS ARE VERY KNOWLEDGABLE AND REALLY HELPED TO GUIDE ME WITH WHAT WAS POSSIBLE AND SUPPLIED A QUALITY WINDOW AS WELL.

I contacted Johnston Glass and had them come out to replace my 4 basement windows. Two were replaced as is and 2 required cutting into the foundation to enlarge. The gentlemen who came to home were all very polite, on time, did fantastic work, etc. It has made a big difference in our basement.

Johnston Glass was asked to quote because of their reputation as a reliable glass replacement and window company. We were not disappointed as their quote was reasonable and the workmanship fantastic. They made us feel comfortable and we were very confident that we had chosen the right company to help us with our situation. I would have no trouble in recommending Randy and his company Johnston Glass Ltd. in the future.

we are building a bedroom in the basement and needed to install a basement window. We opted for the comprehensive package and Johnston Glass Ltd. handled every aspect of this construction from cutting the concrete, digging and completing the window well and installation of the window. Day one: digging window well and cutting concrete - the guy was so nice and personable and the job was very well done. they were respectful of my property and neighbors property. Day two: window install and finishing window well - my father in law was there during this as someone needed to be at the house, he works in construction and was very impressed with the workers and workmanship of the finished result. Our overall experience was great and the price was more than reasonable!

These guys do it all...dig the hole, cut the concrete, provide and instal the window, instal the window well and backfill. Trent was a great resource and knew what he was doing. He was quick to give suggestions and was very aware of city codes. This was a tricky job as it was under a cantilever but Trent and his crew did a great job. I will hiring them to do another window in my basement later this fall.

Excellent service...great job..(even cleaned up)..we would certainly recommend this company.. The installers were on time and kept us informed on the progress of the installation ..we were delighted with the final result.