I was the unfortunate victim of basement flooding due to flash flooding in the neighbourhood. They were helpful, and cleaned up the entire basement. They used proper equipment, it only took a day, and everything was cleaned up and dry!

The services far exceeded my expectations. Complete Restorations communicated the process of having my floors re-done the whole way through. They packed up all my belongings, had everything moved into storage, completed my floors and moved everything back within 4 days! Everyone was very professional and easy to get a hold of throughout the process when I had questions. My condo has never looked better and the floors are extremely beautiful. I would highly recommend their services; they are fast, professional and of the highest quality!

Matt & Gary at Complete Restoration were referred to us when we lost a good portion of our home to a fire a couple of years ago. We chose them as our insurance company approved vendor for our house restoration. The level of service we received was overall very good. Matt especially was very friendly and accomodating throughout the entire confusing rebuild process. Gary, the owner, however comes across as condescending at times but he is very knowledgeable in the business & gets the job done. The quality of work completed in the home was excellent without a doubt. The Complete Restoration team are very detail oriented and did a great job on all of the work done, especially the exterior restoration/rebuild, flooring, drywalling & painting. Because the majority of the work they did for us was covered by our insurance company I won't quote the overall repair #s as they would be inflated. Based on the items we did pay for out of pocket though, I would say that they are on the higher end of the scale when it comes to contractors. That being said though, they do high quality work. Sometimes (most of the time, in life) you get what you pay for.

Scope of work was teardown and replacement of garage due to fallen trees. Complete Restoration was recommended by my Insurance Company. Work started in 2007, not completed until 2010. Each city inspection failed and company was required to make fixes. Final inspection failed (not built to code, did not match city-approved engineer's drawings, built in wrong location too close to property line, etc.). Company ordered to tear down structure, remove new 6 inch concrete pad, relocate as approproate and rebuild. During all this time, construction materials (assembled roof & walls) filled my yard, and all contents were covered with makeshift tarps throughout all seasons. Completely unprofessional, poor workmanship, missed deadlines and undertakings, and repeated attempts to blame the engineer and the insurance rep. I have nothing positive to say about the experience - that goes for the workers and the office staff.

We had a flood in the basement at our investment property and Complete restoration was called out. From the onset, they were very professional and courteous. They really explained what will happen now, what we can do and advised us of our options. They cleaned up and removed our belongings from the basement to document them for insurance purposes. They were clean, courteous, professional and at a time when you are antsy about what just happened, they really take the time to calm you down and explain your options and take care of you. I very much appreciated that. They were a pleasure to work with. I definitely recommend them.