I was happy with the level of service from Bob at Valley Sanitation. He actually digs holes and gives you an informed opinion on the condition of your septic system and field. He is very experienced in the field and whenever I call him, he is always gives good advice.

Company Response:

Thank you for the input. We will always give you our honest opinion, backed by our knowledge and experience. Please give us a call if we can assist you futher.

Congratulations for having two very professional installers represent your company in the way they do. I will highly recommend your company at every opportunity. Please convey my appreciation for a job well done. Thanks

Company Response:

We appreciate the feed back regarding our employees. We strive to offer excellent service. I will pass along your comments to them. Thank you for letting us know.

The old weeping field for our septic system was installed too deep into clay soil. Every year when the spring ground water is high the system would back up with 1000's of gallons of water. Finally, we needed to get the system fixed. Bob at Valley Sanitation was great to deal with. He assessed the problem and provided a solution as well and pros and cons of various systems. We settled on an Ecoflow system and new weeping field. The work started and ended on schedule and they were able to accommodate our landscaping desires to blend the new system into the existing yard. They also took care of everything you'd expect - system design, permits, electricians, inspectors, etc. Real one-stop shopping. I'm happy to report that almost a year later and after the deluge of water we received this spring the system is working flawlessly.

Company Response:

Darren Thank You - We are happy that your septic system is working the way it should and you are not having any problems. It was a pleasure doing business with you. We value you as a customer.

Not a very glamorous business but essential when living in the country. When called they came very promptly and were done in no time. Did a quick inspection and provided advise on overall maintenance of the system and how to prolong it's life.

Company Response:

Thank you for giving us such a great review. I agree it is not a very glamorous business, but as you say it is esstenial. We try our best to give the service you require and deserve in an efficent mannor. Please give us a call if we can be of any further assistance.

How can one comment about a septic tank pumping? "They came, they connected the pipes, the pumped..."? Well, while it is true that the job doesn't sound exciting, the way the service is delievred might make a difference perhaps. We were satisfied with what the crew from the Valley Sanitation Service did at our property. They made sure no damage is done to vegetation during the access to the tank, performed the job quickly and offered advice on what are some of the ways to keep the system operating properly. To a novice, every bit of useful information is helpful and we appreciated it.

Company Response:

Thank you very much for your testimonial. We appreciate great customers like you and we would be happy to provide you services in the future. If there is anything else we can do to help, please let us know.