The team at the Wood and Energy Store was great. Their experience and fast service enabled me to find the fireplace I wanted. Their install was on time and they were very tidy when completed. The job overall improved the value of the house greatly. thanks

they were helpful and informative they found what suited us best and did not try toupsell on things we did not need. and when we had problems they did there best to fix the issue as soon as possible

Our home was built in 1961 and had 2 wood-burning fireplaces. We'd had a wood-burning fireplace in our old home and loved the crackle and flames but didn't like the hassle of hauling wood, cleaning ashes, and keeping a window cracked in -20C Edmonton winters so that we didn't risk dying of carbon monoxide poisoning if the furnace was running. We got a puppy just after moving into our current home and decided that it would be safer and much easier to convert the 2 fireplaces - main floor and basement - to natural gas. We looked around and this company had the best products and most realistic-looking fake logs. They kept to their estimate and the installer was excellent. We use the upstairs fireplace every day in the winter and our little dog loves to lay in his bed soaking up the heat!!

They were very helpful with the design of the mantle. They quality of the fireplace is really nice. But we had to chase the installer continuously to get them to complete with work, but other than that we're happy in the end.