Terry Howald Pools

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Company Profile Creating Life's Affordable Luxuries! ! Catering to your needs, from complete transformations to specialty pools.

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15 Reviews

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Reviews for Terry Howald Pools

Pool install

sharon from Guelph ¹ | Mar 01, 2013

After doing some serious comparisons of not only price, but also product and reputation, we chose Terry Howald pools. From start to finish, we were more than pleased with the friendly and informed service. All stages were done on time or earlier and we were enjoying our pool early last summer. Any questions or issues we had were answered right away. We highly recommend them as well as the poured concrete company they are associated with...all great work and so beautiful! Thanks Sam! Sharon Nezny

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Price & Advice

Approximate cost of services:: $45.00

Garden landscape and pool

marla from Kitchener ¹ | Feb 13, 2013

First and foremost, I must thank Sam for such attentive service. Secondly, I must complement Terry Howald and Sam on a job well done. I am very pleased with my pool and their design concept for my garden retreat. I told Sam I wanted an award winning pool and he took over from there. My fence was down for nine days and we were swimming in 15 days. I found Sam personable, reasonable and professional. |Congratulations and Thank-you. Sincerely, Marla Safa

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Price & Advice

Approximate cost of services:: $120,000.00
Any advice to offer fellow homeowners facing a similar project?: Hire Sam to complete everything - including the electrical and gas hook-ups - it will streamline everything trust me! And tell him you want Jeff the Firefighter aka concrete guy to do the concrete work!

Pool installation from Terry Howald

Jennifer in Kitchener ¹ | Aug 16, 2012

Had a pool installed by Terry Howald Pools. Received many quotes from other companies and I must say I was attracted to the affordable price and his salesman pitch. We should have done more research by asking how the pool companies install their pools. Terry will promise he can install your pool right away only to have to wait for them when they get your money. It took a month longer then expected to come to our property. Once they came it took them a total of 2 days to install. This is unheard of and not recommended by other professionals. Other pool installation competitors will take from 7 days to 14 days.This allows for the cement to cure before adding water or a liner. Next time I will definitely use someone else! Our pool has cracks and issues with the liner within the first frost. Terry Howald will push the fix until you run out of your warranty. He may have been around a long time but he is not professional by any means. He is rude and very unfair. A pool is an expensive investment for your family. It is worth the time to research and please please please use someone else to install your pool or risk the biggest headache ever.

0 of 2 people found this review helpful.

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Price & Advice

Approximate cost of services:: $30,000.00

Company Response:: Jnnifer, We are sorry that you have had such a unsatisfactory experience. I would like to discuss as to what has happened. We always put our customers first and have never taken two days to put a pool in. We do actually say 7-14 days? We also don't take any down payments until we have begun the installation process. I am thinking that you have confused us with another company. I hope to hear from you soon. Sam

Swimming pool

Linda in Kitchener ² | Jan 26, 2012

Terry Howard has been in the swimming pool business for a long time and has many repeat customers. His prices are fair and he provides good quality work. Be prepared to do some of the work yourself such as gas, etc. as he does not get involved with these things and leaves it up to the homeowner. I would definitely purchase another pool from Terry Howard based on our positive experience overall.

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Price & Advice

Approximate cost of services:: $35,000.00

The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.