Category :
Junk Removal
Address:
3814 1st Avenue Burnaby , BC

604-Rubbish

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I give 1800-rid of it 5/5. From the moment I called to the excecution of the job they were fantastic. Scott was great and...

Tara from Vancouver 1 Oct 04, 2012

Reviews for 604-Rubbish

Avatar
0

They falsely advertise their price for concrete removal, and have refused to change the pricing information on their website despite several requests to do so. They also pressure you into using their service once they're at your place. I originally contacted them to remove some concrete debris from my property because they advertised the lowest price of any company I could find for concrete removal. They advertised $100/cu yd on their website, compared to $250 - $600/cu yd for other companies. However, when they got to my place they said it'd be about $400/cu yd. I said that their website states otherwise, but he kept giving excuses about it being really heavy, it's labour intensive, it's expensive to dispose of (which actually isn't true, as I found out later: there are very cheap ways to get rid of concrete), etc, etc. Unfortunately I needed the concrete gone really soon and he was pressuring me to do it, so I gave in, but instead just got them to take away half of it, for $450 with tax. I've e-mailed them multiple times requesting that they change the information on their website to reflect their true price of concrete removal, but I have never received a response. I also filed complaints with the Better Business Bureau and Advertising Standards Canada, but 604-RUBBISH ignored these associations' attempts to contact them. In short: they do false advertising, they ignore customer complaints, they ignore the BBB and ASC, and they pressure you once they get to your place. There's a reason they have a grade of F on BBB. DO NOT USE 604-RUBBISH!

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$450.00

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1

I can't disagree more with the other reviews on this site. Check Yelp and BBB and avoid these guys! Definitely do not give them your credit card over the phone. They quoted one number and then charged me another. Now they won't respond to my calls to ask them what happened. I'm giving them 1 star because at least they took the garbage away before they ripped me off.

2 of 2 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$200.00

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8

We finally decided to get rid of the eye-sore in our backyard, a decrepit old shed. It probably housed a family of mice! The family operated junk removal company is very professional and efficient. After explaining my situation they told me the price up front. How great is that? They arrived on time and removed the shed and broken parts. I would hire them again!

0 of 1 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$325.00

122_2216_mini
10

I called this company as our house was sold and I am downsizing and required a complete cleanup. They were very professional (on the phone, on time, doing everything I had asked). Great company!

0 of 2 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$750.00

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