The Granite Guys

Rating: 4.9 out of 5

The Granite Guys reviews (350)

  • Review from Emily Lim-Lagace
    Rating: 5 out of 5
    Review left on 11 Jan 2025

    Bathroom Countertop Renovations

    We renovated two bathrooms with Granite Guys (countertops, sinks and faucets) and could not be happier with the quality that was delivered. From the sales consultation with Aliza who helped us select the quartz, to the installers Ryan and Andres and the plumber who did the installation, the workmanship was excellent. The installers and plumber showed up promptly as scheduled. We did have to do some minor cleanup after the work was done. Overall, a 5-star experience with this company and we would not hesitate to use them again for additional bathroom reno projects.

    Answer from pro:

    Wow what an amazing review! Thank you so very much for choosing The Granite Guys and sharing your kind words. We are delighted to know that you had a great experience with us from start to finish and are happy with the results of the job. It is wonderful to hear that Aliza, our installers and the plumber went above and beyond and left a good impression. We apologize for the inconvenience of the minor clean up and greatly appreciate your co-operation and understanding. We look forward to working with you on future projects and we are always here for you!

    Reply created 12 Feb 2025
  • Review from Customer of The Granite Guys
    Rating: 5 out of 5
    Review left on 16 Nov 2024

    Quartz countertop installation

    Excellent service by Aliza (sales) and Jay & Andres (installers). Efficient, on time, great customer service. Super happy with our purchase.

    Answer from pro:

    Thank you so very much for your wonderful review and choosing The Granite Guys! We are delighted to know that you had a great experience with us and that Aliza, Jay and Andres left such a great impression. It is wonderful to know that you are happy with your purchase and received great customer service. Thank you for taking the time to share your kind words, we truly appreciate it. Enjoy your new countertop and know that we are always here for you!

    Reply created 9 Jan 2025
  • Review from Otto Roob
    Rating: 5 out of 5
    Review left on 25 Oct 2024

    Kitchen countertops

    We had quartz countertops installed by Granite Boys in our kitchen. Installers Andres and Jay did a great job. They were pleasant and knowledgeable. We appreciate Andress expertise and we were happy with his recommendation about countertops waterfall. We would strongly recommend this company for your renovations.

    Answer from pro:

    Wow what a fantastic review! Thank you so very much for choosing The Granite Guys and sharing your kind words. We are delighted to know that you had a great experience with us and are happy with the results of the job. Andres and jay are awesome installers and passionate about their craft. It is wonderful to hear that they were pleasant, knowledgeable and able to help guide you. We truly appreciate you recommending us-it means more than we could ever say. Thank you again and know that we are always here for you!

    Reply created 12 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2024

    Kitchen, bar renovations

    We recently decided to replace our old laminate countertops with quartz. I heard Granite Guys were good and professional. I was not disappointed. Jay and Andres did a beautiful job installing and in a timely fashion. They kept us in the loop as the work progressed. Its obvious they take pride in their workmanship. Great job by all the people involved from Granite Guys! Thank you.

    Answer from pro:

    Wow what an amazing review! Thank you so very much for choosing The Granite Guys and sharing your kind words. We are delighted to know that you had a great experience with us and are happy with the results of the job. Jay and Andres are fantastic installers and it is so nice to hear that they did a beautiful job and left a good impression. It was truly our pleasure and we appreciate your warm sentiment. Thank you again and know that we are always here for you!

    Reply created 12 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2024

    Vanity counters

    Andres and Jay did a GREAT job at the end of a very long day. As a contractor, I recommend Granite Guys to all of my clients.

    Answer from pro:

    Thank you so very much for your wonderful review and choosing The Granite Guys for your projects! We truly appreciate your loyalty and it is so nice to hear that Andres and Jay did a great job on this project. You recommending us to your clients means more than we could ever say. Thank you again for everything, and know that we are always here for you!

    Reply created 24 Oct 2024
  • Review from Chris Ell
    Rating: 5 out of 5
    Review left on 2 Oct 2024

    Kitchen Counters

    This was our second experience with the Granite Guys, and were just as happy. From the initial concept with Rob to Kevin and Sam who did the installation everything was handled professionally and personally.

    Answer from pro:

    Thank you so very much for your amazing review, loyalty, and choosing The Granite Guys again! We are delighted to know that you are just as happy with us this time and had a great experience from start to finish. Rob, Kevin and Sam are all terriffic in their roles and it is wonderful to know that everything was handled professionally and personally. Thank you again for taking the time to do this for us and know that we are always here for you!

    Reply created 24 Oct 2024
  • Review from Customer of The Granite Guys
    Rating: 5 out of 5
    Review left on 24 Sep 2024

    Kitchen, 2 full baths, mini bar, laundry

    My husband and I recently contracted The Granite Guys to do a Reno upgrade to our villa. Our Sales Rep, Rob, was friendly, knowledgeable and professional. We toured the facility and looked at various slabs of quartz and granite. In a couple Rob came to our home to view the layout of work we needed completed. The job required removal of all existing granite, countertops and tile. His recommendations were perfect and our kitchen, bathrooms and mini bar as well as the laundry look wonderful. After signing the contract our job was handed over to our coordinator, Martha, who did an excellent job of scheduling everything to be completed in three days. The work schedule was spot on and all trades were on time as scheduled. The following workers were courteous, efficient and knowledgeable. They were very conscientious of covering work areas around the stove, fridge and hardwood floors and all of them cleaned the work area perfectly after completing their work. Jordan - plumber. Disconnect and reconnect all plumbing of new sinks and facets. Jay, Ray, Andres - installers. Removed all old granite and countertops and installed quartz throughout. David - back splash tile removal and install new tile. David - leveled the stove and fixed a quartz join at the back of the stove. Completed bar trim. We are very pleased with the work The Granite Guys did and would definitely recommend them to family and friends. Great staff to work with and always on time as scheduled. Thanks for making this Reno a pleasant experience. Ron and Kathy

    Answer from pro:

    Wow what an outstanding review! Thank you so very much for choosing The Granite Guys and sharing your kind words. We are delighted to know that you had a great experience from start to finish with everyone involved and are happy with the results of the job. It is wonderful to know that Rob, Martha, Jay, Ray, Andres, David, Jordan and our tiler David went above and beyond to provide the highest levels of customer service and quality of work possible. We are so proud of our team and it warms our hearts to know that we left such a great impression. We truly appreciate you taking the time to do this for us, and you recommending us means more thank we could ever say. Enjoy your new countertops and know that we are always here for you!

    Reply created 17 Oct 2024
  • Review from douglas Brunning
    Rating: 5 out of 5
    Review left on 30 Aug 2024

    Taj Mahal Countertops

    Our Sales consultant Kimberly was very friendly and helpful. The two gentlemen who installed our countertops Kevin and Sam were courteous, kept us informed as to their expected arrival, and were very knowledgeable. The quality of the work completed by the shop, the template technician and the installers was excellent. We love our new countertops.

    Answer from pro:

    Wow what an amazing review! Thank you so very much for choosing The Granite Guys and sharing your kind words. We are delighted to know that you had a great experience with us from start to finish and that you love your new countertops. Kimberley, Kevin, Sam and everyone else involved in your project are all phenomenal in their roles and passionate about delivering the highest levels of customer service and quality possible. We truly appreciate you mentioning them all. Thank you again and know that we are always here for you!

    Reply created 10 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2024

    New Kitchen countertops/reno

    Professional, timely, efficient, stunning. From the perfect recommendation from Rob on our stone, to templating, through installation with Andres, Jay, and David, the whole process and outcome was fantastic and better than we could have imagined. Thank you to the whole team.

    Answer from pro:

    Wow what an amazing review! Thank you so very much for choosing The Granite Guys and sharing your kind words. We are delighted to know that you had a great experience with us from start to finish and are happy with the results of the job. It is truly heartwarming to hear that Rob, our templator, Andres, Jay, and David all went above and beyond and left such a great impression. It was truly our pleasure, and we really appreciate you taking the time to do this for us. Enjoy your new kitchen and know that we are always here for you!

    Reply created 29 Aug 2024
  • Review from Customer of The Granite Guys
    Rating: 5 out of 5
    Review left on 13 Jul 2024

    Granite Countertops and Glass Tile Backsplash

    After getting three quotations, we were impressed most by the Granite Guys. Easy to work with and helpful. Their pricing as well their timing to schedule our project was reasonable. David and Jay were the two installers who did an amazing job in record time (they were done before noon!). We are 100% satisfied and love our new countertops.

    Answer from pro:

    Wow what a fantastic review! Thank you so very much for choosing The Granite Guys and sharing your kind words. We are delighted to know that you had a great experience with us and are happy with the results of the job. David and Jay are terriffic in their roles and it is wonderful to hear that they did an amazing install in a timely matter for you. We truly appreciate you taking the time to do this for us. Enjoy your new countertops and know that we are always here for you!

    Reply created 22 Aug 2024
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