Continental Mirror & Glass Co

Rating: 3.8 out of 5

Continental Mirror & Glass Co reviews (9)

  • Review from David Pyle
    Rating: 5 out of 5
    Review left on 17 Feb 2017

    Shower Door

    Excellent product, excellent service! Continental Glass installed a large glass shower door in our newly renovated bathroom. They were able to provide a custom fitted door with over-sized hinges, allowing us to not have a metal surround or other items which obscure the visibility into the shower. Although there have been issues with the install (defective hinges), each time it has been addressed immediately and with great care. We really appreciate all the attention and efforts they have provided AFTER the sale, not just getting the sale and moving on. I would highly recommend this company should you be looking for like products. You could pay less through other companies, you could pay more through other companies, but I can assure you that Continental Glass will treat you as a client and not just another customer. Thank you to the entire team at Continental!

    Answer from pro:

    Hello David, Thank you for the great review. We at Continental Mirror & Glass are very happy to hear that you are completely satisfied with your custom glass shower door enclosure. We stand behind our service, our product and our staff. If a customer has a problem with our product or our service, we are only a phone call away and will do whats required to rectify the situation. As in your case, it was defective hinges. Thanks again for your kind words and your business.

    Reply created 21 Feb 2017
  • Review from Tracy Nursall
    Rating: 0 out of 5
    Review left on 9 Dec 2016

    Conference room

    We didn't get off on the right foot with them doing our office warehouse glass project. (They never came back and finished the job.)

    Answer from pro:

    Thank you very much for taking the time to update this review Tracy. As we all know in the custom fabrication and installation world, things rarely go EXACTLY as planned, but I know that with open communication and creative solutions, our end results are always spectacular. We are very much looking forward to seeing the completed enclosure with the warehouse effect in its full glory, and will certainly be asking to use some photos of it on our website!

    Reply created 22 Feb 2017
  • Review from Gary
    Rating: 5 out of 5
    Review left on 21 Jun 2016

    Bathroom Mirror

    We hired Continental Mirror to install a full mirror in our master bathroom. The service in their showroom was excellent. They had a good selection of mirrors and the install was done very professionally.

    Answer from pro:

    Hi Gary, Thank you for the great review and we are happy to hear that you are satisfied with the supply and installation of your custom mirror for your master bathroom. We pride ourselves on our knowledgeable, professional staff that takes their time to ensure that our customers feel informed and involved with every stage of a job. From quoting to complete installation and being a phone call away for any issues or concerns once the sale is done, Continental Mirror & Glass will ensure you will be a repeat customer.

    Reply created 17 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2016

    Glass shower enclosure

    Last fall we had a glass shower enclosure installed by another company. There were many mistakes made and we were completely dissatisfied. Two other companies refused to fix the problem. We found Continental Mirror and Glass on line and are very happy that we did. They were friendly, helpful, understanding and most importantly they fixed the problem. We only regret that we had not used them in the first place. They will be the only glass company that gets my business in the future.

    Answer from pro:

    Hi Stephanie, Thank you for the great review. Happy to hear that we were able to fix your issue where other companies would not. Look forward to your future business.

    Reply created 21 Feb 2017
  • Review from Gary
    Rating: 5 out of 5
    Review left on 5 Feb 2014

    Replace a Bay Window

    The seal in my bay window went, so I contacted Continental Mirror to replace it. The sales staff was great and the service tech was very prompt and professional. Would recommend this company for glass replacement.
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 18 Jan 2014

    Shower enclosure

    I had them install glass as a shower enclosure in the basement. It is not a bathroom I use a lot, so it wasn't until over a year that I noticed that there was a gap between the structural sealant and the glass. Without even coming out, they told me that it may be that the house settled. They told me they would come take a look for $120! There is a lot of competition out there, they should offer better service than this. I had used them for four mirrored closet doors as well. They had no concern / interest to help. I would not recommend them.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2012

    glass shower door

    Very professional, polite, answers the phone right away, reasonable price. VERY happy that they did our glass shower door in the bathroom. Looks GREAT, two guys were here for just over an hour and done ! I would highly recommend them :)
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2010

    Two glass showers

    We would definitely recommend Continental Glass. They had a great price and the final product is exactly what we wanted. The installation went very smooth. Right price, good service and final product, what more could you ask for.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 28 Feb 2009

    Bath

    Great service, staff were friendly & helpful and all work was done on time and great value. I would recommend this company to anyone who is considering a bathroom reno
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