Category :
Children's Furniture
Address:
12411 Bridgeport Road Richmond , BC V6V1J4

WestCoast Kids

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Reviews for WestCoast Kids

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10

I'm a first time Mom and was avoiding West Coast Kids because I thought it was an upscale shop for Babies...but I needed great advice and thought a specialty shop would be the safest bet. I've been there 4 times already and have called several times + I joined them on Facebook. I'm delighted with their excellent knowledge of products & their huge variety ofproducts - what they don't have on the floor, they can special order (which I did for my crib). What I like most is that they offer great quality products & having shopped several stores, their prices are the same. Plus, I found out today that they guarantee their prices in Canada which is really great. This has become my go-to store for my baby.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$2,500.00

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10

My family was looking for furniture for my little sister, and once she went into this store, she was really happy about it. We bought her a table, and she always tells us how much she likes it because of the height and it makes her easier to do homework. The customer service was also excellent! I would come again to buy more furniture for my sister

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$40.00

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8

The selection that WestCoast Kids has for children's furniture is a good selection Prices are not cheap and they have high prices sometimes higher than the competition such as tjskids The competitive advantage that they have is the service... they do not rush you in buying and they have unique furniture that you wont find in other places.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$750.00

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10

great staff and great service, Lots of options to chose from. Love the store and i highly recommend the store for any new parents to be. i purchased all my furniture from WCK and couldn't be happier. I've shopped at other store like Crocodile and never have the options or the service like i did here. LKUMAR

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$0.00

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8

Very good selection of baby items which I purchased for my new baby room. Good quality constructed products and comparable pricing with other stores. They seem to have most of all the products we are looking for and the salespeople are extremely friendly and well-knowledged with their products.

1 of 1 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$2,500.00

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2

Be extremely careful when reading the ETA (estimated time of arrival) for the furniture you buy. I was told the ETA for a dresser was 4-8 weeks. We're in week 12th and NOTHING, just a helpless girl took the time to give us a call to let us know that the dresser has been shipped and we'll get it in 2 weeks more. (Funny we already heard that same story 3 times). So when you go buy there, try to go before you even conceive the baby, or expect to get your funiture when your baby is 18 years old. very frustrating. They say the manufacturer is having some problems. Well, then why didn't they say that when they sold us the furniture. My suggestion is to be extremely careful with the ETA. Don't trust them.

0 of 1 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$700.00
What could this company do to improve their services?
Provide more realistic ETA. When a customer asks for the status, give an answer based on facts, trackable and verifiable status of ETA.
Any advice to offer fellow homeowners facing a similar project?
Just don't trus the ETA and expect a delay of 4 to 6 weeks from their advertised ETA.

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6

Although the selections are unique at WestCoast Kids, the service wasn't that good at all. The sales didn't have too much knowledge about the baby products. Unable to provide good advice to customers. The prices are expensive too. I believe I would end up paying even more than in any other store.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$350.00

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6

WestCoast Kids has a good selection of children's furniture and baby items but the prices are pretty high and the services is variable. Staff don't seem anticipate customer needs and take a long time to answer questions that seem pretty straightforward.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$200.00

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10

We love the selections at WestCoast Kids. They are so special. Although most of the kids furniture need to be special order, they are all well worth the wait. They carry many of the high end furniture for kids.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$700.00

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5

i have shopped here a number of times but found the service ranges from poor to good. when we purchased our bunk bed and highchairs, the sales person that we talked to was very helpful and patient. while other times when i have shopped there, the staff often do not acknowledge my presence. they do have a large selection of different things but the service really could be much better especially when you're spending that kind of money on your kids.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$1,200.00

The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.

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