Awesome, friendly service. They accommodated us with last minute needs to our existing system. Our service advisor, Paul, was knowledgable, informative and gave me the information to make the right decisions. I wouldn't trust anyone else with my security.

I found the service that I received was excellent. From the time I called the company until the work was completed they were very helpful and professional. The price I was charged was very competitive and I would highly recommend Pre-Lock for all your locksmith needs.

PreLock Locksmiths & Security Services is very professional, they completed my project to the highest standards, on time, on budget and with no surprises. I would without hesitation refer their services. Their sales representative Brian Gold is especially a pleasure to deal with, has great ideas, a wonderful sense of humour and takes a hands on approach to his projects and always goes that extra mile for his clients.

I recently met with Paul and used the services of Pre-Lock Security to install new locks and a high tech security system for our office. I was very impressed with the professional service I got and very satisfied with the pricing and products we purchased. I also ended up installing a security system for our home and found it very easy to use and happy to refer the services of Pre-Lock to anyone. Follow up was great and interaction with Paul was wonderful.

Brian came by for a consultation on home security after we moved into a new place. He was on time and professional the entire visit. We ultimately went with a simple solution but appreciated that there was no up-selling or pressuring on Brian's part. The actual process to change the locks happened a couple of days later and with the exception of one minor issue which was resolved immediately, all went very well.

Company Response:

Our Pre-Lock team is very happy we were able to make things right. Thanks for the great review.

I have been and still an on going customer since 2003. I only wanted the best of the best, when it comes to quality, workmanship, service, experience, and knowledge. Look no further. They they meet my qualifications. My standards were high. So i hired them to protect, secure and have piece of mind for my family and i. I feel safe and secure at all times not only my alarm monitored with them but my door locks were switched with the locks they have to offer. They are solid locks. Their dead bolt locks. Any emergencies there on the ball 24/7. Ask for Paul the president of the company. His communication skills along with his staff for any concerns or questions are beyond. Look no further. t

Company Response:

We are all thrilled you find our services bang on. Let us know if we can assist you in any way.

Fantastic is all I can say. I found them on Homestars and spoke with Paul directly. He offered to come out the evening of our closing to view our house and consult on our security needs. Paul arrived promptly at 6pm and did a very thorough job providing us with much needed advice. I ordered High Security Locks & had it all installed the next very morning. The Locksmith John was great. Very knowledgeable & professional and he clearly explained what he was installing and ran us through the use of the new locks. Pre-Lock truly lived up to their Homestars reputation!

Company Response:

We are glad we have lived up to our HomeStar reputation. Our service is very important for our team and clearly our customer is always number one. Enjoy your new home.

We contracted Pre-Lock to improve security around our home on our doors Brian came to our home and made some very good recommendations and followed up after the work was completed. We reinforced our door and added security bars on our basement windows. The technician was very experienced and did a great job. I would use Pre-Lock again and recommend them as well.

I have been using Pre-Lock Security for both my home and office alarm system. Pre-Lock has always provided our office and family great service and very easy to reach 24/7 over the last 5 years. I recently received a flyer from Rogers talking about Smart Home Monitoring. I contacted Pre-Lock to see if they all offer these services, In all honesty I would never dream of having any more Rogers in my life. I am thankfull that Pre-Lock can add their C24 Smart Home Monitoring services to my existing alarm without moving my services to another provider. Thanks Pre-Lock I am happy you guys are providing our security and only wish you also offered cable TV & phone service.

Great Service is something you never forget. I bought Mul-T-Lock High Security deadbolts for my house almost a year ago. As I wanted to upgrade my locks and overall physical security I knew installing these locks that were made in Israel are the answer to my security. Pre-Lock was great. They scheduled the installation on my moving day. They showed up on time. They vacuumed up all the dust and provide excellent follow up. I just called them today almost a year later and needed an extra part for my door and they responded right away and sent me the part same day. Wow that is service and hats off to your team. Keep up the good work.