Delivery service was amazing....they installed my headboard even though it wasn't in the contract....quick and easy.....awesome job Ashley! We definitely recommend Nine Clouds to anyone, affordable and very accommodating! Thanks:)

Company Response:

Thank you kindly Eva. We're so glad you're as happy with your new headboard now as you were when you picked it out at the store.

Just wanted to leave a few words about nine clouds. i had ordered a new custom mattress for my old bed , and i just recieved it today, i am very pleased with the service. It is very hard to find mattress companys that make special size mattresses, i am happy i found Nine Clouds. Ashley and Amir were extremely professional in delviering the mattress and setting it up and for taking my old mattress, Will recommend Nine Clouds to everyone

Company Response:

Thanks very much Jean. We go out our way to have a number of mattress models available in custom sizes in every price range ($200-2000).

Was delivered and set up for me very efficiently and quick. Very happy overall for their service, and I can sleep much better now with this AMAZING BED! Would just like to thank them for their wonderful service and product. Would definitely recommend to all.

Company Response:

Thanks Amy, getting a better night's sleep is what it's all about. Enjoy!

hello, just bought a kingsize mattress from nine clouds and i am very happy with my delivery. the service at nine clouds was amazing. mik the sales person is a great sales person and was very patient with me. i would also like to thank Ashley and Amir, the delivery team for nine clouds. they were very polite and careful in delivering my bed. the two gentlemen did an amazing job setting up both beds and even went out of their way move a few pieces of furniture for me. great job overall and i am very grateful for the service. will recommend nine clouds most defnitely yo all my family members and friends. thanks

Company Response:

I am glad your purchase and delivery worked out so well Kerrie. We hope so see you again at Nine Clouds when you're next in the market for a bed, but not for at least 10 years if you're replacing your new high end Serta bed!

just received my kings size electric bed, the bed is awesome. nine clouds service was excellent and efficent. ASHLEY and AMIR , their delivery serivice guys were excellent and quick and did an excellent job in installing my bed. i am very happy

Company Response:

Thanks so much Susan, I will certainly let the guys know how well things turned out!

It was great service from the start with Kristina at the store. She was very pleasant with her approach and was patient and helpful with all my questions. Ashley and Amir who put my bed together were very friendly, smiling and efficent. They took care with putting my bed together and it looks fantastic. I recommend them and Nine Clouds to anyone wanting great service.

Company Response:

Thanks Belinda, Aahley and Amir take great pride in their work. I am glad you like your new bed as much in your room as you did on the showroom.

Additional telephone information regarding a roll away bed was informative. My order was delivered at the time promised by two helpful individuals. The product was as described and of good quality. I was very pleased with the service and product. Carl, Barrie

Company Response:

I am very glad things worked out to your satisfaction Carl. May all your guests enjoy your new roll away bed.

Ashley and Ryan delivered for me in exceptionaly difficult situation with a palliative patient in the room next to him .He never heard a thing . Thank you so much for such responsible employees. I was very worried ! They made incredibly easy .Thanks again

Company Response:

Thanks Dianne, I am glad things worked out well and we were able to deliver a your needed bed so quickly (the next day).

Delivery was right on time. One piece was dropped causing very slight damage which was fixed on site. Polite, efficient and courteous service. I am very satisfied and would definitely recommend your store.

Company Response:

Sorry for the mishap but very happy we were able to fix the issue without a return visit.