First, I do encourage every one who had used a contractor from HomeStars to write a short note about the accomplished work. It would be very helpful for those who were looking for a trustful and right contractor and would limit they frustration. Second, it would be a needed feedback and eventually thanks to those how was doing good work. We had a crumbled scary brick fence that needed a fixing especially after last winter which contributed to it deterioration significantly. We called several companies to make an assessment and give us an estimate. Some contractors promise to come, but never showed up; some came but never bother to send us an estimate; some other give us a price that was over our expectation and means. A couple give us very close estimates and we ended choosing Otto Masonry, because they were very responsive and flexible to our requirements. The work was done exactly what we expected and even a little beyond what was promise and what was in the contract. The working side was held clean with no messing derbies all over the place. The project was accomplished on time. The final result was and still is very good. The asking price was never changed with no pressure about the payment. I postponed this review for 1 year, just to make sure that the time did not change our satisfaction.

Company Response:

Dear Nikolay, Wow! Thank you for the review and thank you for including the photos. I specifically recall your job as we put a lot of attention to detail on it due to its uniqueness. I appreciate your demand to see it stand the test of time and to take the effort to write a review a year later on our work. I am happy that we did a good job and I am also happy that our workers continue to maintain a clean environment. Sincerely, Tony

We had our chimney rebuilt and tuckpointing all around the house. The work was professional and Otto and his mason's matched the bricks perfectly on our 100 yr. old home! Even the mortar was matched to blend with the rest of the house. They did a great job and were timely, efficient and friendly. A few neighbours also mentioned how great the work looked. We highly recommend Otto's Masonry for all the above reasons. T&R (Riverdale)

Company Response:

Thanks Tom and Renya!It was a pleasure to work for you. We take pride in matching mortar colour; it's definitely a skill. One of your neighbours have already called us for an estimate on their home. Thanks again? Sincerely, Tony

We got Otto's guys to come back twice. We had tuckpointing done throughout the entire house, the chimney capped, bricking in a milkbox, steel lintels to fix a bad job from before and soldier course on wide windows. Oh, and parging. it was a lot. It did take the mason a long time at our home to do these things, but it was a lot. The work was decent. I don't know much about masonry (nothing actually), but i do like clean lines and a good aesthetic. This was a very functional job, but perhaps not the best looking. We liked them enough though to invite them back to do another job - bricking in a window. Which again, was decent. I would have the back again. thanks guys!

Otto and Tony were extremely helpful and accomodating in getting my chimney rebuilt and extended in a tight time frame. Stuck to original estimate despite unexpected delay that caused his crew to lose a day. In addition he made a recommendation that saved me $350 approx. on the chimney liners. Great work, I recommend Otto highly.

Company Response:

Dear Chris, Thank you for the positive review. I am glad we made things go right and that the final product was good. Thanks, Tony

Mortar was breaking off in pieces. Had Otto's break out the remainder and re-mortar a 20 x 10 foot area. They did an excellent job. Reliable and well worth the money.

Company Response:

Thank you! We are glad we provided a valuable service for you.

Otto is a hands on owner and operator, he was in constant communication with us. His team replaced our sidewalk, it looks fantastic, was completed in a timely matter and for a reasonable cost.

Company Response:

Dear Rebecca, We are glad your sidewalk looks fantastic. All our workers are our own employees (no sub-contracting). Thus, we are able to train them to a high standard. Thank you for the review. Sincerely, Tony

Kudos to the guys at Otto's Masonery. They did a first class job on rebuilding my chimney. They were the most competitive of 3 quoting contractors, and surprisingly were able to match the brick to that on the rest of my 70 year old bungalow. The job was done quickly, the workmanship very good and the site left clean. What more could I ask?

Company Response:

Thank you very much William. I will post this review in the office for the workers to see. Sincerely, Tony

Thank you for a worry free experience and high quality job. Otto's crew was on site very quickly to do the job and I am very satisified with the work. Otto and the office manager, Tony were very responsive to my emails and calls. The crew was courteous and we hardly noticed they were working on the roof and the driveway was cleaned up perfectly. Thank you!

Company Response:

Thank you very much Angela. It was a pleasure to work for you.

Tony (the main contact) and Otto's team were great! Very responsive, very thorough. They did an excellent job and cleaned up meticulously. I will definitely use Otto's again. Thank You.

Company Response:

Thank you Jacqueline. We were happy to service you. Sincerely, Tony