My usual cleaner stopped returning calls and nobody else answers phones. I called Ned even though I saw 2 really bad reviews here. I should have called them first. Very nice guy on the phone, told me 7 days or less and came in 2 days, nice workers, yard clean, and even a call after to make sure I was happy. All that for $115 is the beat bargain around! And to think I almost didn't use them!

Company Response:

Dear Mr. J, My name is Ray and I am the brand ambassador for Ned Stevens Gutter Cleaning. In our continued efforts to provide the highest level of customer service we have recently begun to monitor online reviews of our company. I wanted to personally thank you for taking the time to share the details of your positive experience with Ned Stevens Gutter Cleaning. We count on positive feedback from our customers to let us know what we’re doing right. If you ever have any questions in the future about our services please let me know. Sincerely, Ray nedstevensguttercleaning@gmail.com Ned Stevens Brand Ambassador

I LIVE ALONE AND WATER WAS COMING IN MY BASEMENT. I RECEIVED VERY FAST SERVICE AND THE OFFICE STAFF WAS VERY NICE. THE FELLAS THAT CAME OUT DID A FREE INSPECTION. MY PROBLEM WAS FIXED AND I GOT A SENIOR CITIZEN DISCOUNT.

Company Response:

Dear Sissy, My name is Ray and I am the brand ambassador for Ned Stevens Gutter Cleaning. In our continued efforts to provide the highest level of customer service we have recently begun to monitor online reviews of our company. I wanted to personally thank you for taking the time to share the details of your positive experience with Ned Stevens Gutter Cleaning. We count on positive feedback from our customers to let us know what we’re doing right. If you ever have any questions in the future about our services please let me know. Sincerely, Ray nedstevensguttercleaning@gmail.com Ned Stevens Brand Ambassador

Hired Ned Stevens to clean gutters. Answered the phone at 5:45 am, got to my house the next day. Completely professional job. Very neat, very friendly. My neighbors all use him now.

Company Response:

I did business w/this company 14 months ago. Now they have sent me an invoice for gutter cleaning for December 2007.They claim they have me on tape requesting the service. I did not. I am home all the time and know the gutters were not cleaned. I even had someone climb up there and verify it. They have threatened me with a collection agency for a service I did not request and did not get. I wouldn't trust them any further than you could throw a stick. They are very rude,operate out of a boiler room and try to intimadate you. Especially senior citizens. Don't let them on your property.

Company Response:

Dear June, My name is Ray and I am the brand ambassador for Ned Stevens Gutter Cleaning. In our continued efforts to provide the highest level of customer service we have recently begun to monitor online reviews of our company. We are sorry to learn of your dissatisfaction with our service and would greatly appreciate the opportunity to gain your insight as to how we could serve you better in the future. At your earliest convenience please email me at nedstevensguttercleaning@gmail.com and provide your full name and a phone number where we can reach you to further discuss any issues you encountered with our service. Sincerely, Ray Ned Stevens Brand Ambassador