Tom came over when he said he would and was very pleasant, as well as knowledgeable. I needed one lock changed, two removed and a deadbolt installed. He did it efficiently and with a minimum of mess- and gave me lifetime guarantees on the locks! I was very satisfied with his service and wouldn't hesitate to recommend him to others.

Excellent, prompt and friendly service! Tom was helpful in recommending alternate solutions for me when we discovered the lock on my newly purchased front door was broken. He also provided options on how to secure a second floor sliding glass door to protect my young children. He even accommodated my request to do the job on a Sunday afternoon. I would strongly recommend Tom at Victory Locks to my friends and family.

We moved to a new house and I wasn't able to change one of our locks. Tom came by promptly, installed the new lock and also gave us some great advice for maintaining it. Since he was here, I asked if he could cut a lock I had lost the key for, which he did. I would not hesitate to use Victory Locks again.

While dog sitting for a friend her lock broke. Not only did Tom come in a timely fashion but he picked me up, drove me to my friend's place. He then quickly did the repairs at a reasonable cost. Tom saved the day.

Tom was readily available and arrived exactly at our agreed time. He was highly skilled and was able to fix my broken lock and re-key another door all while interacting with my toddler and explaining his steps to me along the way. When I asked multiple questions about the broken lock he was hugely patient and thoroughly answered my questions until I was completely satisfied. We felt the cost of his service was full but fair and you obviously get what you pay for as we previously used another locksmith from this site who was slightly cheaper but we were hugely disappointed with him, so I would strongly recommend using Tom above anyone else.

Tom arrived about 1.5 hours after I called. I wasn't expecting such prompt service so I was pleasantly surprised. He immediately figured out the problem and was able to fix my broken door lock to my complete satisfaction. As an added bonus, he was warm and friendly which made the whole experience pleasant. I highly recommend Victory Locks.

we just moved into a new home and needed our locks changed. tom was prompt, highly personable, very knowledgeable, efficient and appropriately priced. i would highly recommend him, and will certainly use him again should the need arise.

Tom provided fantastic service. We called him in to reset the locks after we purchased our new home. Very prompt service. Took time to go through the options with us, and checked the security of all exterior doors.

Tom is one of the nicest and most competent service people I have ever dealt with. Always a please. We cannot recommend him too highly. Use him! He goes way beyond what is needed to do the best service and has - more than once - ended up providing extra help.

Tom and his assistant arrived on time and with a great attitude. He explained that there were gaps in my front and back doors that would be a problem. He went through all the options and didn't try to sell me something I didn't need. Excellent all around.