Horrible Service, in particular from Brian the so called owner. He told me he would take a fixture back, but when his fellow worker Mohan knew about this-he did not approve and Brian went back on his word and gave me a story full of BS. Prima lighting in vaughn MUCH better. Do not go here, you will regret it. Not many fixture options, horrible customer service, and an owner that does not keep his word to the customers. Save yourself the grief and go somewhere else.

I have purchased over $1400 worth of chandelier's, lights and lamps for my new house from Ultra Lightning. It took me some time to finish installing them. When the certified electricians from Bona Electric did an install, it appeared that the employees from Ultra Lighting have sold me broken bathroom chandelier. When I brought in the lamp for service, they have informed that they can't give me a cash refund, and that they will send the product to the manufacturer for service. Around 2 weeks passed and I got a phone call from the sales person informing me that that I have to pay additional $100 for service the faulty product which they sold. Furthermore the account manager charged me for a box of light bulbs which to this day I haven't received.

Sold me lighting for $1200 that would not work even after spending lots of time showing the salesman pictures of the lighting location. Refused to give me a refund even though they took my $ before telling me about the no refund policy, then demanded a 25% restocking charge PLUS shipping to return product they sold me that was incorrect and would only give me a store credit. The owner hung up on me numerous times. The worst experience I've ever had! Do NOT buy here!!! Found the same lighting in Cambridge 25% cheaper and they spent the time with me to help me come up with another option to make the glass pendants work. Cambridge said if I had purchased with them and it didn't work, they would have sent it back NO CHARGE to me AND given me a credit! CHECK REFUND POLICIES BEFORE YOU BUY!!!

After looking everywhere for just the right dining light to go with our new dining table, we came across Ultra Lighting by complete accident, while walking around Queen W. While the store on Spadina has only recently opened, Ultra Lighting has been around for a while, having recently moved from their old Church Street location. Not only were my wife and I impressed with the range of modern fixtures that the store had, but also by the great prices we found. Another pleasant surprise was the great service we found at the store. Each time we've gone in, we've never felt pressured to buy. Also the owners are also very helpful in providing great advice to assist with each purchase. Our new dining light has transformed our dining room and goes perfectly with our table!