your service people did a fast and efficent repair I would not hesitate to contact them again . they came when thye siad and wre clean and neat and reasonable

I came to homestars looking for suggestions on who could come fix my fridge. I sent an email request to Joe and he responded right away the next morning and made arrangements to come to our condo that day. He showed up on time, was well prepared and didn't mind answering any questions I had. In no time, he had our fridge repaired and said to give him a call if we had any questions. I did end up having a question and Joe returned my call and re-assured me everything was fine. I would definitely use Joe again and appreciate everything he did for us!

Joe came to help me with my dryer, but the problem with something else and helped me anyway. He was very pleasant and on time and very willing to help.

Joe is the BEST! I explained the problem to him over the phone and he nailed the diagnosis without even seeing it. When he arrived he already had the new part i needed. He quickly confirmed the problem was what he thought it was and installed the part and was on his way. Very courteous and honest and a true professional. I would recommend to anyone.

Washer pump started going in the middle of a load. One quick call and on a busy friday he was here in an hour and a half. Fast, friendly and fixed!

Our Maytag fridge (freezer on bottom) has been leaking for months. Joe was very responsive and quick to come by. He started by fixing the freezer door and melting all the ice and then also found an issue with the fridge door. While he was here he also took a quick look at our dryer. Joe, thanks again for fixing the problem. We are so happy not to step in puddles as we get things out of the fridge.

I was stuck with a fridge that had stopped cooliing right before the weekend. I found Joe through Homestars and sent him an email. Within an hour, he called me back and made arrangements to come over to fix the fridge. Joe was very knowledgeable, friendly and got the job done in record time. He takes the time to explain what the problem is and shows you what is damaged or broken. He had my fridge working again in about 30 minutes! I highly recommend him.

Wow. Joe is super friendly and very knowledgeable. My fridge broke down on Victoria Day of the long weekend! No-one was open. On Home Stars, Joe the Appliance guy was ranked #1 in Customer Service. I left him a message. He returned my call first thing Tuesday Morning. Unfortunately, he was back logged due to the holiday. Another problem was that I was outside his service area. I told Joe, I don't want anyone else but him. He realized I was serious. He bascially re-arranged his entire schedule just to accomodate me. He come to my house on Wednesday and in great detail, walked me through his diagnostics. He fixed my fridge in no time. I then had a problem with my stove. He fixed that in no time as well. He even gave me maintanance tips for my fridge so I can keep it in top working order. Overall, a fantastic guy!! I would not hesitate to use him again! Very honest and down to earth. Hard to find people like him!

Everyone told me I needed a new fridge... I called The Appliance Guy. He called me back promptly. He was professional and honest. He came to my door within 2 hours since he wasn't far. He came prepared with a toolbox and new parts in hand. It turned out I didn't explain the problem properly over the phone (my fault), but, no problem. He walked out to his car, took a look and he had the obscure part I needed, brand new. While he worked, he explained what he was doing and how my fridge works. He taught me how to maintain it in an effort to make it last longer. I recommend The Appliance Guy very much. Right from the beginning, I could tell this guy has a lot of experience. With this type of work, he could save you loads of money, like he did for me. I can't help but think I'm lucky I didn't get a guy who ran up a bill running back and forth from his supplier to my house. This guy comes prepared.