The roofing job was well done, they used top quality materials and made a great recommendation to use Landmark shingles with a great warranty. Disappointed with the lack of clean up after the job was completed. Roofing garbage was left all over my neighbor's yard which my husband had to clean up the next day.

We hired Smart Roofing on a recommendation from a friend. They were efficient and did take the time to explain everything that needed to be done. My only issue was that we had vents roughed in to eventually connect to bathroom fans that were to be installed during bathroom renovations. When the fans were installed, we realized that one of the vents was placed on the other side of the house and nowhere near the master bathroom. Care should have been taken to ensure this did not happen. To their credit, Smart Roofing did come back and install a 3rd vent in the correct position but it did take some effort on our part to get them to respond to our calls. All in all we are satisfied with their work.

Called for an estimate regarding a leaky roof. Guy named Bob came to the house. Provided some advice to my wife, spent almost no time to explain, and charged $80. Said that no work can be done until January. Left a poorly handwritten "receipt" with his suggestions that I could barely read. Worse, did not even give me a call to explain his findings after taking the money. I called Smart Roofing and they said this Bob would call me. And ne never did. If you want to waste $80, call Bob and Smart Roofing. If you need someone to repair your roof leak and get an honest estimate, call someone else. What a ripoff.

Company Response:

Mike, after providing you with same day service on Friday December 22nd, providing a 30 minute explanation to your wife and mother in law, I also provided them with a written and a detailed diagram. Unfortunately, it was difficult to overcome the language barrier, but I did explain everything to them the best I could.Being that this was the last business day before Christmas, and that there was lots of snow and ice on the roof, I was unable to send someone there until after the holidays, which I did explain to them. I did however call you back on December 27th, which was our first day back at work. You were fully aware that there was an $80.00 charge for the roof inspection of the repair, however; that charge does get deducted from the roof repair. Unfortunately, the roofing industry is weather dependent.We apologize if you felt that this unacceptable.

Contacted a bunch of roofing companies for an estimate and Mario provided a really competitive quote and was very responsive to all my questions and explained everything very clearly. I was contacted a few days before the scheduled job to let me know the details of the day. The roofers arrived on time and was very professional and did a great job. My roof looks awesome and i am extremely happy with the job.

Company Response:

Kenneth, Thank you for taking the time to post a review for us. We are pleased to hear how happy with you are with your roof.

I was very impressed with Smart Roofing (recommended by a friend). I knew there were a few loose shingles on my roof, but I was afraid that someone would tell me that the whole roof needed to be replaced, and I would need a second opinion (not knowing much about rooves myself). The gentleman than came to my house first talked to me about what I thought I needed, then went up on the roof and took pictures to show me spots that needed repair, then repaired (once I'd 'ok'd' it, took new pictures to show me the repairs, and charged much less than I was expecting. Very professional from start to finish.

Company Response:

Bev, We are happy to hear how pleased you are, and thank you for allowing us the opportunity to assist you with your roofing needs, and for the wonderful review.

When this company replaced my roof, they broke off and shingled over the air conditioning vent pipe. Where did they think the water was going to go? The resulting water damage has cost us about $6000+, which "Smart Roofing" refuses to pay for.

Company Response:

Dear Dianne, We understand your frustration, and we do sympathize with you, however; we cannot be accountable for an in attic air conditioner over flowing, which was the cause of your damage. We did take the time to come out and examine the problem you were having, and at that time we had advised you to have the company who installed your in attic air conditioner come back to check the air conditioning unit, as we had determined that the problem was not related to the roofing job we had done for you the year before. SMART ROOFING INC., stands by our work, and if it had anything to do with our work, we would not hesitate to rectify it. Sincerley, SMART ROOFING MANAGEMENT

We experienced a roof leak after a heavy rainfall so I contacted several contractors for estimates. Smart Roofing was the lowest and the one contractor that took the time to investigate the problem, determine the best solution and most accurate measurements for quoting the job. Their assessment identified that the existing shingles were lifting in the wind and with driving rain, water was getting under the shingles running into cracks in the plywood and into the attic. The problem was worse at the valleys and unsealed roof-to-wall connections where step flashng was not installed. There were visible signs of water damage in the attic space and to ensure a long-lasting roof, replacing the plywood was necessary. Bob with Smart Roofing was very helpful, knowledgeable and easy to talk to. He showed us several shingle options and recommended the most economical and practical solution to provide the best quality installation for our needs and budget. He provided a list of comparable roofs for us to view their work and offered the best warranty not only on the shingles but labour / workmanship. The roof work was scheduled and coordinated with us to suit weather conditions and our jobs and the crew finished ahead of schedule. The crew worked efficiently, protected our landscape areas, garage door and windows cleaning up each day. They also installed new siding at the roof-to-wall connections and did a real professional looking job on the tricky valley and end wall flashings sealing all the joints. They also installed new roof vents to allow proper / better air circulation in the attic space. My wife and I were very pleased with their work and highly recommend Smart Roofing not only for price but also their high quality workmanship. In the Spring of 2013, we are having them back to install new eavestrough. Thank you Bob and the crew for a great job!

Company Response:

Mark, Thank you for the great review, it was our pleasure. We look forward to assisting you with your eavestrhough next year. Thanks again.

We recently had a new roof installed by Smart Roofing after a significant leak in our kitchen. Bob, was recommended by a friend. When I called Bob, he came over that very day, gave a quote which was comparable to others and once the contract was signed, started and had the job completed before the promised date! I want to say thank you for prompt and efficient services even navigating some unforseen snags that came up.

Company Response:

Lynn, Thank you for taking the time to post such a wonderful review for us. It was our pleasure, and we thank you for allowing us to assist you with your roofing needs.