I have just had Smart Roofing complete a substantial roofing project on my home and I am completely delighted with their work from the initial meeting and quotation to the clean up at the end of the job. They worked in a timely, efficient, considerate and entirely professional manner and their work is just top notch. I would recommend them to anyone!

Company Response:

Heather, thank you for such a glowing review. It is always nice to get feed back from our customers, as our customers opinions are very important to us.

Completed the job in three days working 14 h0urs a day. superior workmanship and very professional result.We now have a roof updated to the latest standards.They met all the elements that we requested and negotiated at the initial meeting.

Company Response:

Wesley, thank you for such a nice review. We are happy to hear that we were able to meet all your expectations, and it was our pleasure.

Smart Roofing a company that I highly recommend. Bob the salesman was very knowledgeable and very helpful with his suggestions.The quote was mid range, from past experiences I realized you only get what you pay for.The highly skilled crew worked with great pride, they gave me the impression that they were working on their own homes. What an example of SERVICE EXCELLENCE.

Company Response:

Ray, Thank you for the wonderful review, and we are very happy that we surpassed your expectations.

Smart Roofing - a roofing company that I highly recommend! Bob was absolutely excellent to deal with - he came to meet and answer questions at the time when I was available, was not in a hurry, was honest and very helpful. Stuck to his quote - no hidden costs. The team of roofers were punctual, concerned with any inconvenience, very hard-working - they also took time to answer questions, cleaned up well afterwards. Thanks to Bob and the roofing team and the excellent work!!

Company Response:

Lorraine, Thank you for the outstanding review, it was our pleasure working with you and your neighbors.

Everything was explained in detail. What we were told would happen and when, did. There was a live person to answer any calls we made to the office. We learned a lot about roofing. The crew worked constantly, taking care that the house and garden were protected. The upstairs of our house is now cool, something it hasn't been since we moved in, due to the vents not working. I would recommend Bob and his team to anyone.

Company Response:

Dianne, Thank you for the wonderful review, and also for allowing us to take care of your roofing needs, as well as your neighbors. It was our pleasure.

After one other solid estimate by a very good company, my neighbours and I decided on SMART roofing. Maybe it was Bob's gregarious personality, and his ability to instill the confidence that the job was going to be done well. The turnover time from estimate to contract to job was quick. The staff was great to work with. Now after 3 days of STRONG winds, it's good to know that the roof is in good shape.

Company Response:

Jody, Thank you for the nice review, and we are pleased to hear that you are happy with your new roof. It was a pleasure meeting you and your neighbors.

I was impressed by every step of Smart Roofing Inc.'s service, from the beginning the inquiry to the final inspections. What impressed me the most are: Every one (Sales, Office, Installation crews, inspector.....) showed up on time or early, no one was ever late - they respect the customers' time. Every one (Sales, Office, Installation crews, inspector....) responded to inquiries, messages very promptly and patient. Every one(Sales, Office, Installation crews, inspector....) kept their words they said to the customer. Bob is a great salesman, very patient, professional and respond to messages very promptly. He came in after the business hours so I do not have to take time off work. He is honest and trustworthy, kept all the words he said, e.g. showed up on time, arranged to start the work within 5-10 days after signing the contract, arranged to have the copies of insurance and WSIB sent to me the second day... Darlene, the lady works in the office is always there when I need to contact the company, and is always very friendly and helpful. The installation team led by Andrew is great. They are very professional, took time doing the work, paying attentions to the details, and always kept the job site tidy. "Countless, unseen details are often the only difference between mediocre and magnificent." I also liked the fact that Mario provided me a very formal written warranty certificate after he did the final inspection. The overall experience dealing with Smart Roofing was great, and was far above my expectation. Price wise, Smart Roofing is definitely not on the low end. If you are like me who believe that you get what you paid for, and are looking for great quality products and services, this is the company you should be put on the top of your list when evaluating roofing companies.

Company Response:

Jing, Thank you for the wonderful review, it means a lot to us. It was our pleasure doing business with you.

We had received quotes from several different companies and it was Jerry from Smart Roofing that had impressed us the most. He showed up exactly when our appointment was scheduled and called even in advance to make sure we were home and that he was on his way. He answered all our questions and concerns to the fullest leaving us with no unanswered questions or mislead thoughts. Replaced the entire roof, along with eaves and fascia and the crew worked thoroughly and effectively the entire two days that the job was being done. I can stand behind Smart Roofing and say that they did an outstanding job and exceeded all of our expectations. Thanks Smart Roofing!

Company Response:

Thank you for the wonderful feedback, and the great review. Our customers, and their comments are very important to us.

Bob came out to my house and measured out roof. Took his time to to answer all of our questions, was able to show us samples and spent quite a bit of time going over our concerns. After signing the contract the crew worked exceptionally, were clean and efficient. Everything was done as was promised with no surprises popping up. Our neighbours were so impressed, two other neighbours decided to replace their roofs after seeing our beautiful completed roof and signed with Smart Roofing. Professional at the beginning, hard working and tidy and all around excellent service. Thanks for your service, we will highly recommend them to everyone in need of a roof.

Company Response:

Thank you for the wonderful review, and for allowing us to take care of you and your neighbours roofing needs.