Room By Room

Rating: 4.9 out of 5

Room By Room reviews (19)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2022

    Bathroom Renovation

    I hired Heather from Room By Room to design and renovate my main bathroom. She is a creative and passionate interior designer who is extremely attentive to details. Heather helped me from choosing the tub, vanity, light, tiles and all the fixture down to the perfect paint colour. My experience from beginning to end was meticulously organized, efficient and professional. Heather works very closely with her contractors which meant there were absolutely no surprises. There was clear and timely communication at each step and all of my high expectations were met. I loved the detailed planning & design stage and kudos to the contractors who arrived on time, were highly productive and tidy. The finished bathroom looks AMAZING. Heather prioritized exceptional customer care and I was so thrilled with the outcome that I am deciding on when I can start my second project which will be the kitchen. I would highly recommend Room By Room for anyone looking to renovate. Heathers energy and enthusiasm for her job takes the worry out of a project. She also works within your budget and is a pleasure to be work with. Thank you Heather for giving me a beautiful updated bathroom that I can enjoy for many years to come. Karen

    Answer from pro:

    Thank You Karen for trusting my opinion and decisions to create a bathroom that is updated and functional. It was a pleasure to work with you and I look forward to more projects.

    Reply created 17 May 2022
  • Review from Customer of Room By Room
    Rating: 4 out of 5
    Review left on 14 Sep 2020

    Good service

    Nice and professional staff with good interior taste and advices, but guess I wouldn't recommend "Room By Room" to my relatives or friends because workers are often on late and it's unconvenient.

    Answer from pro:

    Sorry to hear that you were inconvenienced by any services that we provided. Please contact me directly to discuss as it would help future projects with clients.

    Reply created 14 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2018

    Kitchen and bathroom renovation

    Large renovation which included an addition to the house as well as full new kitchen . Heather was easy to deal with and fair in pricing.

    Answer from pro:

    Hope you are enjoying your new space and looking forward to other projects.

    Reply created 14 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2018

    Many years of many projects

    Room by Room (Heather) provides up to date, on-trend design ideas, and then integrates your own personal style into the design. I think the only space we haven’t tackled is the garage! Truly a pleasure to work with.

    Answer from pro:

    So glad you are happy with all the work done so far. Can't wait to tackle the garage!

    Reply created 14 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2017

    Living/Dining room

    Having used Room By Room for many projects and renovations, this particular one was more for needing a "change" in the decor. Again and again we are always pleased with the outcome. Heather's ability to put color, fabric, textures, rugs, artwork, you name it together is fantastic for a totally new look! She shows her skills when making old look new and outdated look on trend. She incorporates new items and works with you to stay on budget (that's my weakness). Thank you Room By Room (Heather) for sharing your talents with us again.

    Answer from pro:

    Was a pleasure to help you create a new look by mixing old and new all while keeping on budget!

    Reply created 9 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2009

    BAthroom renovation

    I was having a lot of difficulty taking a small bathroom and trying to accommodate a shower. Heather was terrific. With her experience she was able to rearrange the bathroom in 2 mins and told me where to go to purchase the bathroom fixtures. This project proved to be a lot easier than anticipated thanks to Heather and her wisdom. (The colours she chose were great too!)

    Answer from pro:

    Glad you are enjoying your "new" bathroom.

    Reply created 10 Mar 2017
  • Review from Jean
    Rating: 5 out of 5
    Review left on 26 Nov 2009

    Re-decorating back porch, etc...

    I've known Heather and used her services now for at least 4 or 5 projects in my home, over the past 12 years. Probaby every paint colour in my house was because of Heather. I renovated both my kitchen + bathroom a couple of years ago - she helped me turn it into a stress-free renovation - from choosing cabinets, hardware, paint colours, tiles, fixtures, everything! I've recently just turned an old,junky indoor back porch, into a great useable room that I actually now love to use - great light and now comfy chairs! After looking at many different types of window treatments we(she) finally found the perfect solution, also paint colour + flooring. Heather always manages to make all the endless decisions you need to make, very easy + works within your budget. Very creative and easy to work with - gets the job done! Don't make the mistake of trying to choose paint colour on your own.....She rocks!! Give her a call, you'll be glad you did!

    Answer from pro:

    Enjoy the outdoors indoor.

    Reply created 10 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2009

    Many projects ,every room ,total overhaul

    We started working with Heather almost nine years ago.Moved back to Toronto from New York,bought a house in a neighbourhood we liked but the house needed a lot of work.We were living in a rented condo and were able to take advantage of our new house being vacant for about 6 weeks after taking possesion.I met Heather,liked her immediately and we went to work.New floors throughout,new carpet,repainting the entire interior-every room,new draperies throughout,new furniture,re-upholster old favorites,new bedding,refinish and recolour fireplaces,design finished basement,frame pictures,choose accessories,new countertops,area carpets,new sinks and many other things.I think Heather has such a flair for what she does.I don't know what I would do without her expertise,her knowledge,her contacts and her get it done attitude.Nine years later and we continue to work together.I highly recommend Room by Room.

    Answer from pro:

    It is always a pleasure working with you on your projects.

    Reply created 10 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2009

    Bathroom Renovation

    My bathroom needed a face life. I called Heather as I have used her many times before. She has great vision, taste and always found economical ways of approaching a job as this way always a concern of mine. I have a very tiny bathroom but Heather was able to transform this outdated space into a beautiful bathroom. She was able to suggest ways to save but at the same time knew where it was necessary to splurge. I was able to keep my existing tub and tiles but replaced everything else. Heathers team performed high quality work and she was always available to speak with when necessary. Heather made sure that this renovation was stress free and I would highly recommend her. If you are looking for a designer who offers unique solutions and great designs look no further. She is fabulous.

    Answer from pro:

    I am happy your are enjoying your "facelift" and it was a pleasure to work with you.

    Reply created 30 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2009

    Home reno/update

    Our house was in need of some serious updating. It had its last major renovation in 1989 and was looking quite dated and tired. We called Heather in and were absolutely thrilled with the results that she achieved for us. Using Heather’s excellent eye for colour and detail we had the house totally repainted, cabinetry refinished and modifications made to our kitchen including a fabulous new granite countertop, glass splash back, new sink and appliances. We also replaced drapes and broadloom, reupholstered furniture and refinished the hardwood. Most of the contractors came through Heather and each one performed to a very high standard indeed. The results were amazing and we would not hesitate to recommend Heather to anyone looking for renovation assistance with flair.

    Answer from pro:

    It was a pleasure to help you update your house and I look forward to helping you with other projects.

    Reply created 30 Jul 2018