RCC Waterproofing fixed a leak in our basement wall this summer. The crew worked really hard and completed our job in one day. They were great to work with and our basement wall is now nice and dry. I now recommend RCC to all of my friends and family. Thank you for the great job!

Having heard horror stories about waterproofing contractors, i was pleasantly surprised at the professionalism of Cor the sales rep from Rcc and his thorough explanation of the repair process that would be required to stop my basement from leaking. When we decided to go with Rcc we met the 2 team leaders John & Rob who answered any further questions we had. The crews were always there when they said they would be and even when it poured raining we were called. The guys were courteous and the cleanest I have ever met when dealing with our home, we thank the guys from Rcc London and would tell everyone that this is the company to address all you water leaking problems.

I'm happy to hear that there are so many good reviews on here. We did not have the same experience. We had our foundation waterproofed and took well over a month and a half for RCC to complete. They did not fix our cracks prior to waterproofing which was part of their procedure and as a result we were still left with a leaking basement. They did come back to rectify the problem but all of this could have been avoided by following their procedure. I hope that we were a rare case because it was a waste of our time and $$$$

Company Response:

I am sorry to hear that your experience was not what you expected. My staff including myself followed up with your concerns after the project was not completed to your satisfaction. . We keep track of all our phone calls, visits, take pictures and store any and all information of our relationship. This allows me to review my teams performance if we have a customer such as you that is not satisfied with our service I have to say that my team did everything they could to follow up and address any concerns you had and rectify them. RCC provides you with a 25 year guarantee that you can be assured is backed by people who care. We are not perfect but we try to be. And when we are not we go back and make it perfect. Sorry again for not meeting your expectations. President I know that since your first request for service that my team has done everything to satisfy and make you feel comfortable that you hired the right company.

Rob and his team exceeded our expectations! We had major cracks in our foundation and an old clogged weeping tile, and of course, a damp and smelly basement. RCC properly addressed our issues by installing a 3-layer protection system on our foundation, sealing the major cracks, installed a backwater valve and weeping tile, all while paying attention to even the smallest detail. They arrived on time each morning throughout the week and they were cautious to not make noise or bother our neighbors during unsound hours (no pun intended)... Rob even helped us acquire a municipal grant for some of the repairs and changes involved! My wife and I have dealt with a handful of contractors in the past and never had the privilege of dealing with such an honest, professional and tidy crew--the way it SHOULD be. Way to go guys. Thanks again Rob, John and crew.

I had a leak in my basement during strong rains. Had a quote by RCC and they gave a reasonable price. Great service and advice by sales agent Nader. Work Crew were clean, quick and very professional. Would highly recommend this company.

We had a terrible leak and called RCC for a quote. Danny (one of the sales guys) came out was so very helpful. He made us feel at easy and was able to advise us as to why it was leaking and how to fix it. We had Danny and his crew come out to fix the problem. The guys were all great, they kept the site really clean and they were very curtious, we were really impressed with the customer focus that Danny provided to us and how at ease he made us feel. We would definaltey use RCC again and would recommend them to our friends and family.

Submitted a request on web to rcc waterproofing for a free inspection because of water in basement when ever it rains. On of the contractors contacted me after one day setup a time and day for a visit. The person was very honest and told me where the water comes from and advised me i can do it myself and will not cost me very much. Will definet;y contact them if i need my basement waterproofed.

Rick Deagazio at RCC was punctual, professional and a great communicator. Rick and his team provided excellent and professional repairs and install of sump pump on our home. Everything from start to finish was fast and effective. They made sure we were happy! I would like to thank Rick for his kindness, honestly and professional support. We will most certainly recommend Rick and his team to anyone who needs waterproofing!