Sears was called out to service a 2 year old stove covered under a maintenance agreement. Even though they were told that it was likely part of the burner assembly, they came without the necessary parts to fix it. It took three visits to have a fully functioning stove. It's been a very frustrating issue.
Approximate cost of services:
$650.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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