Mike got the job done quickly and was professional. He got here on time and call to make sure I was home. When the job was done Mike explained how the screen operated and maid sure I understood.

Showed up early...quickly completed the removal of the old screen and installation of the Phantom Screen and then concisely described all the typical troubleshoots I might need to know when operating the screen. Gave maintenance instructions, cleaned up the site and was impeccably professional courteous and obviously cared that the product was going to be a satisfactory product for the customer. Rare individual to encounter in the home services/products industry.

My wife and I checked out a few makes of "roll-up" type screen doors and found that Phantom Screens seemed to be the best value. We ordered the door, including installation, through Home Depot. The door was installed by Mike Campbell (from Phantom) who was very professional in his conduct and did a thorough and quality job (ask for Mike if you want it done right). If we were to do this again, we would avoid going through Home Depot and try to go direct with Phantom. The promised lead time of 4 weeks from Home Depot turned out to be over two months. Not sure if this was a Home Depot thing or a Phantom thing, but we weren't happy with the delays. Needless to say and to be fair, our rating of "10" is based on Phantom only and not Home Depot. In the end, the door was installed and we are very pleased with the quality.

Mike called to make sure to let me know he was on his way. He completed the job efficiently and then explained how to make sure the screen was working its best - lubrication, proper fixing of the screen if you walk through it etc. Thanks for your good work.

Mike arrived a little early, introduced himself & shook hands. The front door screen was installed quickly, efficiently & Mike left absolutely no mess. Before he left, Mike went over all details of operation, maintenance, & problem solving. He answered my questions, demonstrated how to operate the screen, & before he left, again shook hands and left a very satisfied cstomer. Thanks, Mike!

Mike arrived at the scheduled time and efficiently installed my door. He then went over all the details re care, etc. He was a friendly guy and I highly recommend him.

Mike was professional, did an excellent job, reviewed issues I had with previous installed screens, took the time to address concerns, and fix. I would highly recommend Mike and Phantom Screens to all friends and family.

Mike Campbell installed our Phantom screens. He was very professional, personable, kept the area clean, took the time to go over every detail on how to use and take care of the screens and answered all my questions.

I emailed Phantom Screens on Tuesday, Susan called me on Wednesday and Mike Campbell provided a service call the following Tuesday. May 2007 single, patio retractable screen installed but over the past 18 months the magnet has not been holding in the breeze and the door snaps open. Mike installed a second magnet inline with the first so it looks tidy and professional. He tested it and asked that I also test it. There was no mess and Mike was very personable and professional. Thank you to Susan and Mike for great customer service and my satisfaction.

Mike installed the two screens on time and very professionally. He explained how to use the product, what to do in case of damage, how to maintain the product each year and, cleaned up after his work.