My wife and I just renovated our first home in Toronto. We acted as the general contractor and dealt with 10 different sub-contractors (some were a nightmare to deal with) over a 6 week period. We are confident in saying that Northwood provided the best service of all the companies/individuals we hired from start to finish. They were honest, efficient and respectful. I would not hesitate to recommend them or hire them for future work. Brian, Gary, Santos and everyone at Northwood, thank you for the exceptional service.

Simply put, (These guys are the best!). I’m a master electrician and in the industry for 24 years in Montreal. A year ago I bought a home in Rosedale, Toronto which needed extensive work. I had no resources here in Toronto so I turned to the Holmes on Homes website and found Northwood Heating. I called them for an estimate as well as several other companies. When most of us call for an estimate, we also try to establish their qualification and if their professional, they exceeded in both. Well, the companies that sent me sales reps couldn’t answer my question or made up some nonsense. When problems start to occur, they start their song & dance and the sales rep is nowhere to be found. At Northwood (Gary & Brian) came and evaluated my home and explained my options. Finally, some actual competence. In my years of experience as well as Gary & Brian at Northwood, is to take an engineer’s plans and either find what’s wrong with it or improve on it. What I’m trying to say is that the staff at Northwood take pride their work and go the extra mile so that it’s done right the first time. Cheers Gentlemen, It was a pleasure having you work on my home. John

- Just had a brand new furnace,A/C,and water heater installed by Northwood, and we highly recommend them. They provided more service for a lesser price than others we got quotes from (including duct cleaning). Gary and the crew (and Josie at home base) were among the best people we have ever hired, and it was a very positive experience. Their work was neat and meticulous, and there seemed to be no problem they couldn't solve. We were also impressed with the additional improvements they made to our ductwork and air returns - at no extra charge. We're looking forward to a continuing relationship with them for yearly servicing.

My air conditioner (air handler) was leaking badly on my new $4000 rug and staining it badly with rusty water(yellow) which could not be removed. A new A/C could not be easily installed because of the geometry of the ceiling instillation. Gary came out 3 times and only charged for the first visit ($200). He struggled until he fixed it and I was most impressed. The combination of his ability and dedication was rare.

he did every thing really good and did a superior job. no regrets at all worth every penny. my basement is very comfortable and I'm sure that I'll get all my money back .

Had no air and they came the next day and fixed it super quickly and was probably one of the best services I've had. Sending a friend to them today.

called them to check out our furnace based on the reviews of this place. The tech shows up, tells us that the pilot coil is burned out but the furnace may need replacing because the unit is over 25 years old.He bills us $150 for the call. He says he will contact us back when he finds the part. Fine, we wait two weeks no call. we call them, the receptionist says no workorder to be found. She says she will contact the technician and call us back................guess what? NO CALL BACK and Im out $150 and a broken furnace. THX NORTHWOOD FOR NOTHING!!!!!!!!!

We had arranged last week with Northwood Heating and Air Conditioning for our annual A/C spring maintenance. John arrived well within the 2-hour window. He was courteous, professional, and efficient. He used the side door as requested, wore shoe covers upon entering the house, and cleaned up the areas in which he worked -- even putting off the lights when he was done. No detail was too small for John to attend to -- from checking the humidifier vent shut-off to inspecting the quality of the filter to hosing clean the evaporator coils outside. The standards are higher with the people at Northwood than with some other companies that we have used over the past 35 years. This is the normal quality of service we get when dealing with their staff. It is always a pleasant and stress free visit because they treat our needs and our home as though they were their own. We look forward to dealing with Northwood again in the fall.

We've been trying to resolve a leak in our central AC for 2.5 months now. Northwood has come out three times now, and each time has managed to get our AC working for short periods (ranging from 1-2 days to 1 month), but nothing permanent. The owner is sending technicians back to do another leak test this week, so we're still holding out hope that we can get this resolved. Very frustrating.

Northwood did a wonderful job installing our ductwork. We own a 100 year old bowling alley in East York. Space was very limited and they devised a way to run ducts to the second floor of the home(this was not done when the addition was added) without us losing any of our limited space. They matched any of the other resonable quotes we received and completed the work in a short timeframe considering the areas the had to work in. They worked into the early morning ensuring that we had heat in the home the same day. They returned promptly the next day to do any small touch ups that were needed and corrected my A/C install that was completed haphazardly by another contractor. During the entire install process, the staff was absolutely friendly and respectful of our home. Northwood has by far been my best experience with contractors to date. I would have no concerns recommending them to any friends or family. Damon