I contacted Scott for a quote for re-staining the stairs and redo the flooring when we bought a new house, Scott sent Andre from concept flooring for the estimate. Scott was responsive via emails and Andre was great. Andre and his crew did an amazing job with the stairs, and it was done on time. they paid great attention to details and suggested what's the best outcome even if that means more work for them. Highly recommended Andre and his crew!

Company Response:

Thank you Fanny for the review and your referrals. It was a pleasure working with you. We understand you were under a lot of stress with the new house so we wanted to make sure everything was a smooth and easy process. Regards, Scott

Scott sent out a subcontractor named Yen to give us a quote. I should have known right from the start that this was a shady operation when Yen quoted me $12K for a new staircase and installation of our floors but was only going to put down 6K on his "official quote" that he would submit to Scott. The job was done quickly but not to our satisfaction. The staircase was not sanded properly and had to be re-done. The floors has varnish spilled on them and the finish was ruined. When I approached Yen to fix it he refused and to my surprise Scott agreed with him!! They blamed their carelessness on the quality of the wood that we chose rather than taking ownership for their mistakes. Do yourself a favour and find someone more professional. STAY AWAY from this company!!! Follow up in response : I think it's hilarious that they say the problem was my "cheap flooring", when the contractor himself said it was good quality before installing it. Also, the issue was not the wood, it was what was spilled on top of the wood. It doesn't matter if you buy $2/sq ft. wood or $20 sq. ft wood, when someone spills varnish on it, IT GETS RUINED!

Company Response:

Please note this client threatened our company that if we don't provide him with a new floor (NOTE: He provided the original material which retailed at $2 SF Not recommended) he would write a bad review. So basically he tried to blackmail us. Yen also went to his house repeated times to follow-up on this clients issues and nothing was ever good enough for him and then the client decides to escalate the problem using blackmail. Please do yourself a favour and read through all reviews and you will see who is telling the truth here. P.S. To other service companies out there STAY AWAY from this client. Regards, Scott

We have beautiful maple hardwood floors and when deciding to either refinish or buy new the company we contacted first originally told that just buying new would cost the same as it would to resurface and that if we refinished the house would be a complete disaster. The guys at NewRidge were amazing. The service was fast, thorough, clean and the guys were courteous and efficient. They really helped a lot picking out the stain and what an amazing transformation. We are very pleased with the whole experience!

Company Response:

Thank you Kim for the review and reference. Gabor and I both enjoyed working with you. Thanks again, Scott & Gabor

I called NewRidge Refinishing to have all my wood floors refinished. I was very very satisfied with the professionalism of both Scott and Matt. I would absolutely recommend them. The floors look amazing. Thank you NewRidge for the superior work and service. Beth

Company Response:

Thanks again Beth! It was a pleasure for both Matt and I to work with you.

Heath refinished our hardwood floors on the main floor of our bungalow. I personally thought the entrance way was a write off and we would have to put in ceramic tile, but everything looks AMAZING! He started and finished when he said he would. HIGHLY RECOMMEND this company. I'm sorry I didn't take before and after pictures to prove how amazing this is.

Company Response:

Thanks Elena for review! Yes, it would have been nice to show everyone the difference from before we started to the finished product. Feel free to upload any after pics you have at least everyone can see the finished product. :) It was a pleasure working with you.

I received an online quote from Scott within hours. He had one of his workers come by for a proper estimate which ended up slightly less than the initial quote. I had an appointment scheduled soon after. The workers showed up on time and were very respectful. They were tidy, worked hard and had the job completed by the end of the day as promised. I was told that bamboo flooring is a more difficult product to refinish, but that certainly doesn't appear to have caused any issues. The flooring turned out amazing and looks like a freshly new installed floor. I definitely would not hesitate to use this company again in the future.

Company Response:

Thanks Chris. A big thanks has to go specifically to my partner Yen and his crew as Bamboo floors are not the easiest to refinish. Thanks again for choosing our services!

Newridge did a fantastic job in refinishing the hardwood floors of my parents house so that we could get it ready for sale. The floors were more than forty years old and sorely in need of work to make a "wow" impression to potential buyers. Their representative was Sebastien and he showed up for the preliminary appointment to have a look at the job exactly when he was supposed to. His estimate as to how long the job would take was accurate and the results were spectacular. We would definitely recommend their services.

Company Response:

Thank you MIchael! It was a pleasure for both Sebastian and I to work with you. And thanks again for taking the time to write the review and patience with the technical glitch that caused a delay in having the review go live on the website.

We bought a 1957 small house whose floors never saw traffic. They were great but orange and waxy. Newridge provided a super fast quote (same day) and work started within days, and was completed ahead of schedule. We chose "special walnut" stain, and satin finish after much "hummimg and hawing" and the patience of Matt. It looks amazing and is a very hard finish. We are very happy. (just one minor note, perhaps the garbage could be taken) Thanks again

Company Response:

Thanks Barb for your review. We are glad that we could help you out.

We moved into our house knowing there was hardwood under our carpet. We weren't sure what the condition of the floor was like as the previous owner had a dog and the carpet was freshly installed when we bought it. We were disappointed to find a huge black spot on the floor as well as a few smaller spots that were obviously made by the dog. We were thinking we would have to put laminate down. We contacted Scott and Matt came to give us an estimate. We were pleased that the floor could be done. Matt was able to replace some of the wood. Matt was also punctual and professional. He did an amazing job!! The floor far exceeded my expectations. It's unbelievable what a difference the room looks like now. Thank you to Scott for answering all our emails quickly and to Matt for the exceptional job!!

Company Response:

Hey Denise & Rommel, Thank you for the glowing review! We love it when we can exceed our clients expectations and show them how great an option refinishing floors can be vs. a costly complete new install. Thanks again!

Matt was very polite, efficient and tidy in refinishing the floors in two bedrooms and adding quarter round to the floors in three rooms. The finished job was very professional.

Company Response:

Greatly appreciate it Elaine!