Working with Modular was a great experience from start to finish. First of all, the quote that we received was the most detailed that we saw from any other contractor and enabled us to effectively budget the project. Second of all, communication was excellent and the entire renovation process was well explained both in advance, as well as during the project. We also had access to a website that allowed us to communicate with the Modular team on a constant basis. Third of all, we found the entire team very professional. Dule, the project manager, kept us well informed of what was happening every step of the way. The entire crew worked long hours in the winter to keep the project moving. We were out of our house for a total of six months, which is exactly the amount of time planned. We also decided to go with Modular for the entire project (Phases 1, 2, 3), and it was well worth it. Everything was done to our satisfaction and on time. Based on our personal positive experience, we highly recommend Modular Home Additions. Many thanks to Vadja, Dule, Dmitry, and the entire Modular team!

Company Response:

I have to say that I am sorry for replying so late to your post. However I would like to thank you for a great review that you gave us. Sincerely Vadja

Very Professional and Friendly Service, Was able to find what I was looking for in a short amount of time. I found this company on a Group Renos groupbuying site called GroupRenos.com. The owners of these companies were very informative.

Company Response:

Thank you Anna It was a small job that we gladly did for a nice person like you. Sincerely Vadja

Modular was outstanding from start to finish. Communication was excellent and the entire renovation process was well explained. The terms of the contract were spelled out very clearly and there was no pressure. While we originally planned just a top-up, we discovered in the process that it was to our advantage to renovate and insulate the main floor. Modular was very flexible in accommodating our changes and the pricing was always fair. We also benefited from the rebates provided by government's energy retrofit program. Once the project got started the team worked quickly and efficiently. Dule, the project manager, kept us well informed of what was happening every step of the way. The crew worked long hours in the dead of winter, so we were very impressed. We were out of our house for just one month before we were able to move back into the basement. We were in new upstairs bedrooms a month after that. Modular was considerate with our neighbours and we had no complaints -- just compliments. While we had the option of subcontracting, we decided to go with Modular for the majority the interior work and it was worth it. Everything was done to our satisfaction. My advice to anyone planning a top-up or other renovation is: 1) stay involved, ask plenty of questions and visit the site regularly 2) budget a little extra to cover unexpected items 3) consider going with Modular -- they are true professionals. Thanks to Vadja, Dule, Maja, Rick, Dragana, Pamela, Dmitry, Billy, Little Dule, Dushka and the entire Modular team. Sincerely, Geoff and Cynthia

Company Response:

Hi Geof and Cynthia I just love to read the reviews like this. Happy customers are our biggest reword. And as I had said before, great customers do deserve the best in us. Thank you from all of us in Modular Sincerely Vadja

We had a corner lot bungalow in East York and wanted to add a second storey that would match the original, not stand out. We shopped around for a contractor and we are very happy we went with Modular. The speed and efficiency of the renovation was a huge plus, we only moved out for 10 days. In our case we contracted Modular to complete the renovation to the point of closing the drywall (finishing touches we sub-contracted out ourselves later on). Although our project was more complicated than a 'typical' addition Dmitry and Dule handled it wonderfully and I was often amazed how many people they had working on different parts of the house at the same time. The coordination was remarkable and was the main reason the work went so quickly. Dule was always available at a moments notice and I felt like I was well taken care of by all of the Modular team. The Modular workers were very friendly and polite and cleaned up after themselves thoroughly every day. My only issue was with one (sub)contractor whose work I was not happy with and Modular arranged to have someone else come to fix those issues. All in all we had a great reno experience and the fact that we did not have to move out of our house for a year was amazing. I have recommended Modular to several friends and will continue to do so. Our house looks fantastic and is exactly what we wanted.

Company Response:

Hi Fiona In the name of all of us at Modular I would like to thank you for your review and for being a great customer. Vadja

I had a very positive experience with this group, mainly impressed with their high standards, competence, politeness and respect, transparency and accessibility. You know what is happening every step of the way, and costing is itemized. As the work gets finished, you pay another installment. I had their cell phone #s, so I could always communicate directly. They were working WITH me, rather than against me, so when an issue arose, we could get a solution. Although I would not say they are cheap, they are worth every penny. Good quality, good value. The work is done right- no cutting corners at the client's expense. It is wise to be around to observe each phase, to avoid any missteps, or missunderstandings. I found they wre willing to customize as we went where needed. That kind of flexibility is so appreciated. In the interior finishing stages, they were very co-operative regarding using other suppliers to install floors, or paint, or landscape, etc. I was happy to use their tradespeople for basic services including drywall, because of the quality of their work, and overall co-operation regarding details. I spent a lot on beautiful windows, but that was my choice, and it elevated the price. I also elected to move the footprint of the house forward, involving new foundation work, an additional expense. I feel very satisfied that I have a solid 2 storey house now that I love to live in.

Company Response:

HI Laura Thanks for the great review. If there was a site for rating customers we would rate you as one of the best. Good people deserve the attention and you definitely deserved all the efforts from our side. Thanks again from all of us at Modular. We wish you all the best in your new place. Sincerely Vadja

Modular Home Additions was recommended to me by a close friend who had two houses remodelled by them. I am very happy with the work they did on my office remodel. The project consisted of converting a dental office to a Cosmetic Plastic Surgery office. We are located in Yorkville, so attention to detail was a must. Being clean and quiet was also very important, since I did not want to disturb my colleagues in the office next door during the renovation. The things that I was impressed with: Project came in on budget: no one likes surprises or hidden costs. My project came in on budget and they even did some extra work for no charge. That is great customer care. Clean and efficient staff: the workers were friendly and respectful to my staff and other tenants in the building. Many remarked at how fast and quietly they did their work. They made efforts to keep all areas clean, and caused minimal disturbance to the other offices. Quality work: attention to detail was excellent; the office is beautiful, and elegant. It captures the perfect sense of refinement and luxury that our practice represents. Follow-up work: Modular took great pains to make sure I was happy with the results. In any instances when I requested a change or touch-up they were more than happy to oblige. I think this is one of the most important factors in choosing a contractor. Constant communication: They set up a website where I could track the progress of my project, and e-message them with any concerns. E-mails and phone calls were always returned promptly. Vadja and Dule are the main guys in charge, and they were always courteous, prompt, and responsible. In summary, Modular Home Additions is very well organized general contractor that delivers on their promises, and at competitive pricing as well. I recommend them without reservation.

Company Response:

Dear Dr. Tong Thank you for your great review that confirms that we did choose the right path for our business. Customer satisfaction, uninterrupted communication, respect and appreciation for clients are proving to be the milestones of our success. As mentioned before, every project is a two way street. Great customers deserve the effort of going that “extra mile” and making sure that everything is done according to their needs. We would like to thank you for being the one of those great customers. Sincerely Vadja

Before we decided to choose Modular Home Additions to build our second storey we tried to call many other contractors. Some of them had no office and no one to answer our phone calls. We left messages and we got our calls answered after a month or so. We found Modular Home in the internet and liked their advertisement. As soon as we called Modular Home, our phone call was answered immediately. We got an appointment to meet with someone right away. After we signed the contract, Modular set up a website for us. The architect that was provided was wonderful. He designed a beautiful second storey for us, more nicer than we expected. Modular Home built our second storey for us as they promised and advertised. Due to the personal issues it took us longer to get our building permit but Modular Home didnt give up. They stayed with us all the way. They gave us good advice and support and got our permit for us. We stayed in our house while the second storey was built. We saved money by doing that. Modular Home has excellent staff members. All office staff were very helpful and nice, they always had time to answer our calls and emails immediately. The staff from Modular Homes that came to work in our house were excellent and hard workers. All of them were very punctual and efficient in their jobs. We are so glad that we chose Modular Home Additions. We wish them all the best. We thank all Modular Home staff and wish them all the best. We highly recommend Modular Home to anyone and everyone. 49 Sorauren Ave. Toronto Ontario

Company Response:

Mr. and Mrs. Poulose Thank you for your kind words. Striving to be different and offering our clients the system in otherwise chaotic industry really pays off. We can see that through the reviews that customers write about their experiences with us. Thank you, for choosing Modular and for being a great customer. Sincerely Vadja

We were very pleased with Modular. We found them to be very organized and efficient and as a team they worked with precision and timeliness. In fact, throughout the project,the team of workers maintained a brisk pace of work and clearly made progress each day. On any project such as this, routine problems are inevitable, and at each step of the way, the team was knowledgeable, helpful and demonstrated a strong "can do" attitude which translated into an elevated level of customer service. Overall they were generally very pleasant to deal with. We are particularly grateful for the layout recommendations made by Vlad as it subsequently led to a better final product for us. In terms of pricing we liked that the charges were laid out in a detailed list ahead of time, and for the items that were planned, there were no major surprises or unexpected extra costs. We found them to operate with a high degree of integrity and would use them again for future projects.

Company Response:

HI Lisa and Deon I haven't been responding lately to the posts, which is unfortunate. Busy season and not enough hours are not the excuse for not replying to such a nice words about Modular. I would like to thank you and Deon for being great customers and for understanding the process of building someone’s home and problems associated with it. We wish you all the best in your new home and many years of enjoyment. Sincerely Vadja

Shame on us for taking this long to write the recommendation we’ve been wanting to write about Modular, but at least then we can even write about how the build is doing a few seasons and months later. In short, our experience with Modular and its amazing staff was nothing short of spectacular. We delayed in having our addition done (foundation and two stories added to the back of our home) for several years primarily out of nervousness of dealing with contractors and all of the nightmares that clearly and sadly are experienced by so many home owners. However, we were extraordinarily blessed to have been in Modular’s capable hands. The work done, the management of the trades, the long and very conscientious and dedicated hours spent on our home have given us many fond memories and a home renovation which exceeded our expectations. Countless times we’ve talked to friends and family about the quality of the service, the responsiveness and the quality of the build of our renovations. Both the products Modular offered us and the installation were excellent. Any issues or questions we had were dealt with swiftly with Modular’s ‘can do’ attitude. And, to top it all off, we enjoyed dealing with all of the people we met during those few months of demolition and construction. In addition to the quality of the results, we were very happy (and relieved) to see that everything was billed as budgeted and projected. No surprises! No hidden fees! It is without any regret that we had Modular act as contractor to all of the subs which handled the addition and the renovation of existing parts of our home -- everything from electricals to flooring to drywall to roofing, etc. We are confident that in the end it was more cost-effective and time-efficient to have asked Modular to coordinate everything for us than to have acted as contractor and hired in our own trades for some of the work. Many heartfelt thanks to all who took care of us as they would have of their own families. We are very happy with the results and the experience and highly recommend Modular!

Company Response:

As mentioned in one of my previous responses, it is a great pleasure reading reviews like this one. Especially from customers that came in to the process with fear of problems and possible “nightmares”. Having the response like this one makes us all proud and content and gives us confirmation that we are on a right track with our approach to our clients. We love what we do and that is affirmed by reviews like this. Having customers is great, having happy customers is even greater; however having friends after going through the renovation of their home is the greatest thing that can happen to us. Sincere thanks for such a nice and passionate review. In a name of all of us Vadja