MegaCity roofing did our roof two years ago. This morning I noticed there's a partial piece of shingle on my front yard. Fearing some of the shingles on my roof were damaged in the past winter, I called MegaCity at around 8:15am. Tom showed up at our house at 9am (!) and did roof inspection free of charge!!! Turned out my roof is fine: the shingle was from my old roof. I always view post-installation service at least as important as the installation itself. In both cases, MegaCity shines.

Based on the reviews from HomeStars we contacted Mega City Roofing among a couple of other companies. Tom responded quickly and came out to inspect our roof. This in September 2012. I am a little late in posting the review. The job was reasonably priced and he provided some background as to why our (prior) roof was leaking. He also recommended a replacement to our skylight. The roof was replaced around a month later and looks great. We were hit by a big windstorm around a week later and some of the shingles came loose - Tom was extremely responsive and ensured that it was repaired that day. My neighbours are looking to replace their roof, and I recommended Mega City Roofing.

Company Response:

Hi guys thanks for the review as it was our pleasure re-roofing your home. As a result of a few shingles coming off was the lack of sunlight on the North exposure which did not activate the adhesive. But at the end of the day taking care of it asap for you is what its all about. Making sure your satisfaction what counts for me and the crew. Thanks again keep well and dry for many years to come.

Tom and Rome came to my rescue in fixing my leaky roof. Professional and curtious, these guys along with there hard working team completely redid my roof with new materials and a 10 year warranty. I honestly feel better knowing they did a great job. I recommend!

Company Response:

Hi Alex thank you for the review it was our pleasure. Our team always goes beyond what a customers expectation is. We go the extra mile in making sure your home will be safe and dry especially in todays type of weather changes we are experiencing. Thanks again for your support keep well and dry for many year's to come :-).

I found Megaroofing last summer and I contacted them through this site. The quote that I received was very competitive and I got a thorough explanation as to what was going to be done. They did an excellent job in the two days that they were here. They left the worksite clean and explained the warranty to us in case of any problems that may arise. I would definitely recommend this crew and I have no problems with my shingles to report.

Company Response:

Hey Rod thanks for the review it's greatly appreciated. We always take time out for all our potential customers in explaining the necessary materials and warranty's that we provide. Our pride and workmanship of doing a great job is number one in my books. It takes a great team to make it happen day in and day out. It's not just about money or how many jobs you can do in a year. To me it's about making your home as safe as possible. With climate changes and more severe weather every year. It's not just a roof job slapping shingles on.... it's a piece of mind not just for you but for me as well..... Anyways Rod thanks again all the best to you and your family. Keep well and dry for many years to come... Tom Geo.

This is a quick note to vouch for Tom's excellent customer service. We had our roof done 3 years ago with Tom and have had no issues; however, we noticed that an A/C pipe venting out the roof started to wear some of the shingle around it, allowing for rain to start to come through. Tom responded to my email within hours, and without hesitation came by the following day to confirm the issue and caulk the leak before it got serious. I was impressed with Tom's speed and his advice as to how to best address the issue.

Company Response:

Hi Richard thank you for taking time out and writing a review. This is what we do that's taking care of our customers concern ASAP. We make sure that you and your family can stay dry for many years after installing a roofing system with us. It's about customer satisfaction huge priority in my books. Anyways thanks again keep well and dry......Tom

I hired this company to fix some broken shingles on my roof, they were very punctual and did an outstanding job! my roof has never looked better. I will recommend this company to all of my friends who need roof repairs.

Company Response:

Thank you for the review it was our pleasure taking care of your roofing need. Keep well and dry.......Tom

My roof was over 25 years old and in need of reshingling. I searched for roofers and received several quotes. I found Mega City Roofing. I spoke with Tom regarding the issues I have had over the past 2 years. There has been substantial ice damming. The icicles would drop down just above the door way all around the house. The gutters were 5 mm away from the fascia and when originally installed it wasn’t even on an angle to help water drain toward the downspout. I had insulated the attic to an R52 thinking it was going to help the roof issue, but it didn’t. Apparently I need more vents on the Roof. Tom took the time to explain to me what needs to be done and the price was reasonable. I would recommend Mega City Roofing.

Company Response:

Hi Susan thank you for the review it was our pleasure in re-roofing your home. Your right on finding the right roofing company today is a huge ordeal....Hiring a roofing contractor without the proper credentials could lead to disaster to your home as I have seen so many times in all my years of roofing.....Anyways thanks again keep well and dry for many years to come......Tom

We had several quotes but Tom was reasonably priced, very professional and knowledgeable so we went with him. He and his crew did an excellent job, finished in one day, and did a great job cleaning up the site after too. I just wish that Tom and his crew could have replaced all of our eavestroughs and downspouts too as their other work was fantastic and we would have loved to have it all completed by his company! The new roof looks great and Tom was also able to ensure that if we do future renovations and need to tie in the roof over the extension that he will be able to help us out and doesn't foresee any problems. Thank you for a great job Tom!

Company Response:

Hey Sarah thanks for taking the time and writing a review it was our pleasure in re-roofing your home. When your ready to do the extension please don't hesitate to call me.....if you have any questions or concerns please feel free to call or email me at your leisure...Anyways wishing you and your family all the best this holiday season. Happy New Year keep well and dry for many years to come...Tom

Quickly responded to my message, educated me on my options, and promptly finished the job. I appreciated how he thoroughly explained what he did. He went over and above and even fixed an unrelated issue he found on our roof at no extra charge. I've already recommended him to some friends and will for sure call him the next time our roof needs any attention!

Company Response:

Hey Francois thanks for the review it was a pleasure dealing with you. When your ready to re-roof your home please don't hesitate to call me or if you have any questions regarding any roofing concerns. Keep well.....Tom Geo

We needed to replace our flat roof and got quotes from three companies. Mega City was competitive and was the most professional of the three in terms of the quoting process. On the basis of this and the other reviews on Homestars, we hired them. They came on time (actually a day early after checking with us) and worked efficiently with a large team to complete the job within a day. They did a professional job and cleaned up everything. They also referred us to another excellent company for our eaves-troughs. I have recommended them without reservation to my neighbours.

Company Response:

Hi Christina thank you for the review it is much appreciated and thanks for the referral as referrals are always welcome in my books. Anyways thanks for your business please stay well and dry for many years to come.....