Category :
Window & Gutter Cleaning
Address:
Toronto , ON
Owner/Manager:
Patrick Noble Jarvis
Hours:
7 am to 5 pm

Magic Monkey

Company Profile RESIDENTIAL WINDOW AND EAVES-TROUGH CLEANING. AUTHORIZED DEALER FOR GUTTER FILTER INSTALLATION. *FULLY INSURED, BONDED AND LICENSED BY THE CITY OF TORONTO.

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Dennis from Richmond Hill 4 Apr 27, 2013

Reviews for Magic Monkey

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10

i have twice used magic monkey - and have just called him to come again for this season. the first time he cleaned my eaves...it took him a really long time as the former company i used was not doing a very good job. he did not charge extra - and believe me, i could really see the difference. he was scraping mung that was God knows what and had been there for who knows how long. Patrick is extremely pleasant to deal with. i have told many of my friends to use him. his rates are quite reasonable. he does a fantastic job. full stop. i have just read a review on this where someone gave him a rotten rating - of 1 star. i admire his response. that was a very unfair rating, and as you see, all other reviewers praise him. magic monkey also does window cleaning...that for me was more a 7ish..however Patrick was not cleaning the windows himself. and cleaning windows to perfection is pretty stubborn work - so no regrets. but room for improvement on that part. :P

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Approximate cost of services:
$120.00

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10

Patrick came yesterday to clean our eaves - this was the first time I've used him, and he did a great job with the eaves. Our house is very tall and doesn't have much clearance on the sides, so it was not necessarily an easy job and he dealt with this very well. Very reasonable price. He is also very nice and professional. I will be using him again.

0 of 0 people found this review helpful.
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Approximate cost of services:
$150.00

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10

This is the 4th season I've relied on Patrick to prep our eaves for the onslaught of winter. As usual, his service didn't disappoint! He did an amazing job, above and beyond, and I will certainly be reaching out to him again in the spring. Thanks for your professionalism!

0 of 0 people found this review helpful.
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Approximate cost of services:
$107.00

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10

Patrick was fantastic. He was punctual, friendly, and very knowledgeable. His price was extremely fair and he even fixed a shingle that had come loose at no extra charge. Our house is very tall - a lot of contractors etc are turned off by this. Not Patrick - he did it safely, efficiently, and with expert results. Very impressed. Highly recommend!!!

0 of 0 people found this review helpful.
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Approximate cost of services:
$200.00

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1

Easy to arrange and organized on the phone. The cleaning occurred when I was not home about 6-8 weeks ago. Three weeks ago after a rainstorm, I noticed that there was no water flowing from the downspout, so climbed up to the roof and found one gutter full of leaves and mush. No evidence of cleaning being done here. Day before yesterday, another rainstorm and found another downspout totally blocked with leaves and dirt. Makes me wonder if any work was done or if only some of the easy work was done and the rest left incomplete. Very disappointed.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$200.00
Company Response:
Hello Anand. You requested your cleaning to be done early April this year, which was done THREE MONTHS AGO. The trees typically shed their seedlings by end of May to early June so this would explain why your eaves and spouts now have debris inside. Unless you have a gutter guard or filter system installed to cover your eaves-trough your eaves will continue to fill up with debris! This is why I recommend installing GUTTER FILTERĀ© for my clients. Why didn't you call me back and let me know your downspout was blocked? I would have returned to inspect your eaves and downspouts free of charge! Instead you choose to leave me negative feedback THREE MONTHS AFTER your cleaning!?? Don't you think your being a bit harsh and unreasonable by choosing not to contact me first before posting a negative feedback for matters beyond my control without giving me the option or opportunity to resolve the issue? If you are "wondering" about the service I provided for you THREE MONTHS AGO, why not call me and ask? I understand your disappointment but I do not deserve such abuse or unreasonably spiteful comments from you.

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10

This is the third year that I have contacted Patrick to clean the eaves and gutter. He does an excellent job and is always polite and friendly. The leaves and debris are removed from the premises. Will definitely use their service again.

0 of 0 people found this review helpful.
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Approximate cost of services:
$0.00

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10

Patrick did a great job cleaning the eavestrough. I was impressed that he was willing to come on such short notice and on a cold day and so late in the season. Thanks Patrick for doing such a great job!

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Approximate cost of services:
$0.00

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10

Patrick from Magic Monkey has amazing customer service! Great communication and got back to me very quickly. He also helped me clean up my front porch and gave before/after pictures of my eaves-trough since I would not be able to easily verify his work. Punctual and efficient! Magic Monkey has certainly earned a regular customer.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$100.00
What could this company do to improve their services?
Offer before/after pics as standard service. Give discounts to early birds or during off-season.

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10

We called Magic Monkey last week (after finding them on Homestars) and they were excellent at coming quickly, providing an accurate quote, and getting the work done all within days at the end of the season. We needed the eaves cleaned and will definitely call them again next year. We have also asked them for a quote for some eaves repairs that we need done and I'm sure that service will be just as good.

0 of 0 people found this review helpful.
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Approximate cost of services:
$130.00

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10

Patrick returns calls promptly, provides accurate estimates, arrives on schedule, performs very good work, is courteous and exceeds all expectations. We selected him based on Homestar recommendations and we were entirely satisfied. We will use Magic Monkey exclusively in the future, and gladly join others in offering a recommendation.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$150.00

The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.

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