Toronto
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Laird & Son Heating & Air Conditioning
- Web:
- www.lairdandson.com
- Address:
-
1960 Ellesmere Rd, Unit 1Toronto , ON M1H2V9
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- Specific Service Areas:
- Brampton, Concord, Etobicoke, Markham, Mississauga, Newmarket, North York, Oakville, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge
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Heating & Air Conditioning
HOME COMFORT SINCE 1948
Family owned and operated for over 60 years, Laird & Son has stayed true to its founding principle: making sure that every customer is completely satisfied.
"Laird & Son has always been 100% dedicated to customer service with trained and qualified service representatives,high quality products and proven incentives. As a third generation owner, it is my commitment to continue this tradition of product and service excellence."
Neil Laird, President, Owner
- Services
- Heating and Air Conditioning, sales and installation
Credentials & Financial Information
Reviews for Laird & Son Heating & Air Conditioning
New Furnace
Theo in Bayview Village
View Member ProfileI hired Laird after another company shut down my furnace doing a "tune-up" (as described in another review). The gentleman from Laird walked me through a number of options and I decided to buy a new Lennox from them. The sales process was easy with no pressure. They provided me with electric heaters and made a point to have his technicians tear apart my old furnace to see if the other company's claims were true. We tested my old heat exchanger together and their were no problems with it. They also pointed out an issue with my air conditioner installation and fixed it for free. The techicians were fast, clean, and courteous. My new furnace works great. I was happy to give them the business and would do so again.
Price & Advice
- Approximate cost of services:
- $5,000.00
Air conditioning in house with rads
Maradene in TorontoLaird and Sons installed our air conditioning with the utmost attention to detail. Our home is from the 1930s, and very difficult to renovate. Laird did a great job working through the nooks and crannies. They were able to give us air in a radiator home. Wonderful workmanship. We could not live another summer without them. I highly recommend this company
Price & Advice
- Approximate cost of services:
- $12,000.00
Zuba Installation
Brian in UxbridgeMy wife and I cant say enough about the fast friendly service we received from everyone at Laird and Son. The technicians installed a state of the art heating system in our new home. They were always very polite and extremely professional, especially Arty. Thanks again guys for a great experience.
Price & Advice
- Approximate cost of services:
- $15,000.00
Replacing my boiler
Rob D in TorontoI had an emergency when my boiler burst in the middle of one of the coldest days in January. Laird & Son was recommended to me by a friend that works in the business. I called them in a panic and we arranged a meeting for later that day. The salesman Ron showed up on time, and did a nice job of assessing the situation and outlining to me my options. He gave me a quote which I was able to compare to another quote that I received from another company that same day. The Laird and Son quote was competitive so I decided to use them. I was very happy with the work the team did. They showed up as scheduled and did a great job. I am very particular about how things should get done, and left them a long list of things I wanted them to do, and they did everything that I asked for. The installers were professional and courteous and left my place clean. Overall, I had a very positive experience with Laird and Son and I would highly recommend them for any work on your boiler or heating system.
Price & Advice
- Approximate cost of services:
- $9,000.00
Installling lennox new furnace, and rinnai tankless water heater
susan binks in ScarboroughI was very satisfied with the workmanship, knowledge, help with making our decision, integrity, and professional conduct with all the employees at Laird and Son. We first got our energy audit, then three quotes from different companies, and we are extremely pleased with our Lennox 195E furnace and our Rinnai tankless water heater, we have peace of mind having Laird and Son do the work for us. s.binks scarborough
Price & Advice
- Approximate cost of services:
- $8,350.00
High water pressure in bolier
Graeme in Collingwood & TorontoMy son moved into his new house and found the boiler, that feeds the water rads, was reading a very high water pressure of 40 psi (suggested 10 to 12 psi). We were recommended to Laird & Son by a friend and called emergency service. Noah came to the house, diagnosed the problem, and corrected the situation. We were very inpressed with him and his professional approach. Noah is a very pleasant person and he certainly is a huge credit to your organization. We would have no hesitation in recommending your company. Thank you very much again for the great service.
Price & Advice
- Approximate cost of services:
- $180.00
Furnace maintenance and repair
Nicole in downtown TorontoThe technicians are friendly, courteous, and very service-minded. However, I found their availability and the responsiveness of the office staff underwhelming. My initial call was to ask for a tune-up and repair, and although I told the person scheduling the call that I wasn't getting heat, she made no effort to try and fit me in earlier. The tech who came a week later was courteous, got everything working again, and was very helpful in explaining what was wrong and giving me tips on maintenance I can perform. A couple of weeks later, I came home from Christmas vacation to a very cold house. Laird's phone system was down - not their fault, I realize - so I couldn't even leave a message. I went to the website but there was no mention of phone issues or an alternate number to call. I left an email - no response. Finally, I remembered that I had the tech's number on my cell phone so called him directly to get my call logged. Another tech did come by that night (after trying to convince me to wait till morning) and got the furnace working again, but it is now four days later and I have no heat again. Called to log a call and was greeted by voice mail with a deeply nested menu to get to emergency service. Left the message 2 hours ago, and sent an email - and have not heard from anyone.
Price & Advice
- Approximate cost of services:
- $300.00
Company Response
We first attended this home on December 8th and again on December 28th. The second call was not charged and the call from December 8th was refunded to compensate this customer for their inconvenience. While attending to hundreds of calls it can happen periodically where for a variety of reasons or human error we do not meet a customer's expectations. We do take it seriously and have apologized and tried to compensate this customer.
This review has been flagged for verification.
Duane Kyle in Toronto Dec 21, 2011 Review Guidelines Why am I seeing this?
Furnace cleaning/duct cleaning
Bev - RiverdaleI researched duct cleaners and heard from a friend that they used Laird. I called and dealt with Bryan. They were terrific. I thought I would have to have the furnace balanced, but they cleaned the ducts, and then cleaned the furnace. They told me to wait to see how things went before spending any more money! Unheard of - didn't try to oversell me. Things are great, the heat is better balanced and the tenants are happy. Thanks guys, would definitely recommend Bryan and his crew.
Price & Advice
- Approximate cost of services:
- $850.00
Burned out motor on my furnace
Judy in North YorkI arrived home on Tuesday evening to find my furnace wasn't working. I called Laird & Son just before 7pm and within 10 minutes their Emergency Service technician called me back. He was at my door in less than 1 hour. He couldn't fix my problem immediately as he needed to collect a new part, but I was impressed with the prompt, friendly service and the competence of their technicians.
Price & Advice
- Approximate cost of services:
- $750.00
The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.