When I discovered, much to my horror, that the flat-roof bathroom addition in the house I'd bought just months earlier had been leaking where the flat roof met the peaked roof to the point where the pink fiberglass batting was soaked to a vomit-coloured, mouldy-smelling mess and soaked through the drywall ceiling, it became clear that I needed two new roofs--pronto. After having 4 companies come in to provide quotes--including Avenue Road Roofing, who estimated a full 105% more on the flat roof than any of the other 3 companies!--I decided to hire Juffs Roofing after listening to their thoughtful evaluation of what was wrong with my roofs, and hearing their smart suggestions of the various options to fix it. They suggested ventilating the attic with a ridge vent system and suggested different insulating options, including soya-based spray-in foam, which is much more effective at air sealing than batt-type or blow-in insulation (they subcontracted a company to spray-in the foam, and I was quite pleased with that company, their product and their service.) Juffs was so busy with previously booked contracts, and because the colder winter temperatures weren't conducive to installing the spray-foam insulation (which needs to be installed at 8 degrees or higher to maintain its efficacy), so the company could only work on my roof in the spring; accordingly, before winter hit, they sent a couple of workers to install temporary fibreglass insulation with a vapour barrier into my then-open bathroom ceiling to keep me warm over the winter. The two crews--that's right, they sent two crews, of 9 men--started early in the morning, worked very hard and finished the job of removing and replacing both a shingled roof and a flat roof in less than 3 days. Bob, the chief foreman, has been on the job for over 30 years, and accordingly has much experience about different types of roofs and what needed to be done in the case of mine. A salt-of-the-earth, no-bs kinda guy, Bob was able to explain all of my many tedious questions so that I would understand the rationale behind every stage of the process and all the materials they used...then when my mom swung by to blatantly investigate their progress, Bob and his son Shane--who has also been on the job for 15+-some-odd years!--had the patience to explain it all over again to her. My 86-year-old next-door neighbour, who sat outside in his garden every day to watch the proceedings, was impressed that the young men worked hard, seemed to know what they were doing, and didn't swear. They even watered some of the plants in my garden for me! (Thanks, guys. You should see how well everything's growing.) Both Shane and Bob invited me onto the roof to examine the work at any stage of the roofing process, which I took them up on a couple of times as I stayed home each day to let them in for an alternate power source (which they never ended up needing). They reinforced some wood where necessary without being asked (and again, without charging extra) and made sure the exhaust vent they installed as part of my now-updated bathroom was exactly where I wanted it before putting it in place. They also chose a lovely one-piece unit that complemented the look of the flat roof. From start to finish, everyone I spoke with over the phone or in person was professional. Susan in the office was my ally in getting in touch with Steve, the company president, when I had an important question to ask him, and she indulged me in a last-minute change to my shingle colour that I was really appreciative of. Steve in turn extended his personal guarantee that if anything was ever wrong with the roof, they'd be there stat to fix it, as their motto is "Do it once, do it right!" Shay, the salesman, was able to answer all my questions about various options and supplied an accurate all-inclusive quote, which he stuck to, so there were no extra surprises when it came time to pay the bill. He even paid for the addition of an eavestrough out of his own pocket (I know they're not that expensive, but the roofers felt it was important to add one, and since Shay had not accounted for that in the original quote, he covered it free of charge). If you do your research, you'll find that Juffs is one of few Toronto-area companies to sell only top-quality shingle, insulation and venting products, so whatever you choose to go with, you're guaranteed to be adding value to your home while making sure there's literally a great roof over your head. There's even a long warranty on the product and the labour, which can be transferred once to the next owner of the house. When the job was over, all the areas were in good order, except my mother noticed that a tiny out-of-the-way laneway had somehow accidentally been missed in the cleaning process. When I called Bob to mention this, he sent one of his employees, Justin, back within hours, where the poor guy spent over an hour hunched over in a tiny, hard-to-get-at cramped space meticulously filling two giant garbage bags full of roofing debris, which he quietly carted away with him since the bin had already been removed. He cleaned up the alley so nicely that my other neighbour, who is a maid herself and takes great pride in things being in tip-top order, exclaimed that she hadn't seen it so clean in 14 years! Obviously, the proof will be in the pudding after the respective roofs have sustained a winter's weight of snowfall and a heavy fall rainfall's worth of precipitation, so I'll check back later and update this post to keep you in the loop! Well worth the expense--and yes, it was pricey, but definitely worth it--for a professional job being done once and correctly by a company who's been in business for a great number of years. All in all, I am a happy customer who would without a doubt recommend choosing Juffs Roofing for anyone concerned about sleeping under a sound roof at night. Hire them before they book up!

We called Juffs after getting 3 other quotes. The Juffs quote was a little above the average, but Shay took the time to explain everything and answer any questions we had. They replaced the roof, and flashing, added new attic venting, and properly vented the bathroom. Chris and the Juffs crew took the time to protect my garden before starting any work, and cleaned up the entire property before they left. The crew worked hard, and were polite, friendly, and professional. I am very happy with the finished roof, and would not hesitate to recommend them.

EXCELLENT SERVICE!!!! HIGHLY RECOMMENDED!!!! I've been planning on redoing my roof for a couple years and was frustrated by the huge range of pricing (from under 3k to almost 10k). After looking at the home stars review and having budget this year I decided to give Juff's a chance. I got 3 estimates .... Juff's was in the middle. But the customer experience was always above par. - quick response for the estimate - thorough and professional site visit and estimate - great preparation prior to starting work - excellent execution, clean up and customer service follow up They weren't the cheapest because the included everything that others didn't (everyone else was going to reuse flashing and vents), they knew what I needed for a whole roof solution (more vents alone wouldn't solve my issues ... had to improve circulation), they had the products needed (to improve circulation and improve the roofing solution) without major renovations or altering the aesthetics of my home. They weren't the cheapest in the short term ... but I believe they were in the long term because they did it right. Very professional crew and team. I was away on a conference while the work was done and had I not noticed the new roof I would have never known they were there. Well except for one minor thing ... when they cleaned up my deck in the back yard they left it cleaner than they found it ... So go ahead and shop around if you must ... I'm sure you'll make the same decision I made ... and be just as happy Juff's is the best. Thank you!

The work was handled cleanly, professionally and with pride. Some problems were revealed when the roof was removed. The chimney fell over LOL! I had to go over budget to fix it, but everything was handled very well so I wouldn't hesitate to recommend Juff's for any roofing project.

After talking to several roofing firms I chose Juffs based in part on the recommendation of a friend. In addition to re-shingling I needed extensive roof deck repairs and attic ventilation improvements, so I wanted a top notch job and Juffs certainly delivered. Their crew is friendly, professional, highly experienced and well trained on the products they are installing. Most of the crew had worked for this company for ten years or more - highly unusual in this industry. They are also left the site cleaner than when they arrived. If you are looking for a top quality job where no shortcuts are taken then I highly recommend them.

I am extremely impressed by the professionalism demonstrated by all individuals involved in my reroofing job. They were consistently friendly, sincere, courteous, and clearly extraordinary proud and dedicated to their task. I learned a great deal about roofing mechanics prior to the job and was even brought in to my attic to review past deficiencies that were appropriately corrected. The workers worked diligently and cleaned up very well afterward. I strongly recommend Juff's roofing without any reservation whatsoever.

Shay, prepared our estimate and walked us through all the requirements. My wife enjoyed all our dealings with Susan in the office. When my wife needed confirmation and reassurance that we needed to replace all the sheathing Bob came to show her the rotted wood and took the time to explain why. I was delighted with the company foreman, Bob and the crew foremen Shane and Chris. The crews were extremely impressive and respectful. At the end of the each day the work site was clean. The Juff's team also worked to determine and solve the venting issues we had. I would strongly recommend Juff's for your roofing needs. Sandi & Robert [last name removed-- Ed]in Armour.

Juffs roofing did an amazing job on my house. The entire team from reception to roofers were very polite, professional and made sure that all work was completed by the set deadline. I was amazed at how fast they were able to complete all of the work. The thing that probably impressed me the most was the level of customer service they provided. When working with a contractor it is so important to have good communication and Juffs roofing exceeded my expectations. Thanks again to the entire team. It truly was a pleasure doing business with you.

Juffs repaired the skylight leak until they could replace the shingles. They arrived 3 weeks ahead of schedule to re-roof, install ridge vent, ice & snow edge vent. All of Juff's employees were extrememly polite, helpful, accommodating & good looking! One neighbour employed Juff's as a result.

November 13, 2009 Brilliant work by the team on our garage roof. We are really pleased with the finished product. Adam and the crew arrived bright and early and were done before 5. They were professional, courteous and very responsive to our queries as the job finished up. I’d highly recommend Juff’s Roofing and am pleased we found them on Homestars - this is a wonderful service - can't beat user reviews - the true test of service providers - this one specifically is well worth the call. Bryan - Toronto