We contracted Jerry's Insulating Co. Ltd. to put in 3.5" of foam insulation. After the crew installed the foam, there were many areas where the actual thickness of the insulation was less than an inch, and indeed bare wall was visible in some cases. Further, a crack developed several inches wide in the insulation. When we called the company back to see it, we were told the job was well done and were advised to stuff the gaping crack with fiberglass insulation. We went with the foam option because we did not want the lower R-value and permeability of fiberglass. Overall, our insulation thickness is far less than it's supposed to be, and Jerry's crew was indifferent to this job. Like the other reviewer said, they're dishonest and sub-par. I would advise looking elsewhere for your insulation needs.

Company Response:

Thank you for your comments Art. We certainly take all our customer concerns seriously, and I apologize if you felt our response was not adequate. We have been in business for over 35 years and many of our customers are referred to us. We appreciate your feedback nonetheless.

I hired Jerry's to apply Icynene in my attic under entire my roof deck (partial cathedral ceiling). The estimate included spraying the insulation down to the bottom of the roof at the soffit. Part of the roof is already covered by a finished ceiling. After the job was completed, the workers claimed they sprayed the entire roof. However, I was able inspect several hidden areas which showed no insulation under the roof. Even after I challenged them on not completing what was in the estimate, they insisted they did the work. Eventually, to proof their case, they drill holes into the cathedral ceiling between the rafters... and found NO insulation. So they returned and injected insulation through the access holes they made in the ceiling, but I had to repair and refinish the ceiling myself as a result of their sloppy work. Jerry's price was low but I would rather go with another contractor I can trust.

Company Response:

Thank you for your comments. We pride ourselves on excellent service and workmanship, this includes fixing any oversights that might have been made. Unfortunately, once drywall is put up, the only way to access the space is by drilling holes. We appreciate all feedback that we receive and thank you for taking the time to make your comments.

Right off the bat, from the first phone call, I could tell that Jerry's Insulating Co. was very professional. Indeed, after booking them, I received a breakdown of services and a confirmation call. They arrived as scheduled and insulated my attic above the requested amount. I strongly recommend them.

I had Jerry come in and check the attic insulation of my 5 years old house because it is getting unbearable hot in the summer. The temperature different between the main floor and the second floor is easily 3 degree C even with the A/C on. Jerry insulation comes in and provided an estimate, upgraded my attic insulation from R30 to R55 and my second floor is real cool in the summer now. No temperature difference with A/C on, only 1 degree C difference if A/C is off. They were on time, on budget, responsive and I get the result I wanted. I would recommend Jerry's insulation. I may have them come back and do the garage ceiling because the room above the garage is cold in the winter.

Company Response:

Thank you for your comments. We are glad that we were able to help keep your second floor cool, and that you were pleased with the service provided. At Jerry's we pride ourselves on many of our customers being referred to us or repeat customers. We would be more than happy to help you with any future insulation projects.

Jerry's insulation responded to my quote request quickly and provided me with a good overview of what the job required. The quote was very reasonable. The actual job was done quickly and efficiently, the contractors kept the dirt to a minimum and cleaned up after themselves. Our house has warmed up considerably since even on extremely cold days. Sealing the crawl space helped with the draft problem we had. good job!

Retrofit of icynene insulation into our old house. Jerry was professional and accurate with the quote and the work was completed quickly and efficiently. The workers were also extremely neat so dust was kept to a minimum. Best of all our heating bills have been cut in half each month.