Our experience with Handyman Connection was not great. I think they likely employ several different handymen, and it really depends who you get. We were looking to have some relatively simple jobs done, but just didn't have the time to do them ourselves. The person who ended up coming was very nice, likely recently retired but wanting to stay active, but not particularly good at his trade. The shelves he hung were not level (honestly, how hard is that?), the outlet was crooked, as was the dimmer switch. I was out when the work was being done, and didn't see it until he was already done. When we called the company to complain, nothing was ever done. And the cost of it seemed quite high for what was a relatively simple job. We would not hire them again, and wouldn't recommend them. There are likely better handymen out there.

Company Response:

Very sorry we did not deliver a quality job. All feedback is valuable and I will investigate why we did not do a better job initially or after you contacted us.

Alec from Handyman connection was very courteous, he took time to listen, see the issues that we were needing help with, and advise if it needed repair (or not). He was honest in his dealings and did the job in time, cleanly without fuss. The time to bring someone in from HC was the issue, which is why its not a perfect 10. Thank you.

Company Response:

Thanks for comments, we will try to improve on response time. Some days that is a challenge to have the right craftsman readily available.

I called several top handyman on Homestars but only 1 called back same day. Rest never called back at all. Off all 5 I called, handyman connection was the only one that answered their call live on the spot and booked me on the spot, for the very next morning. How is that for great service! Rafael came on time (within 30 min window promised). Was professional. Worked hard. Clean. Job was well done. Handyman connection is lucky to have him because he represented them professionally and friendly and although these guys must have hundreds of calls and customers, you felt like they treat you with respect and like you matter. Great approach. The only thing that could be better is pricing at handyman connection, I paid a bit more than what I expected and see out there but if that is the cost of convenience and great service, I was happy to pay it for fast response and quality work.

I called Handyman and got a great guy and give me a great price to up grade my wine cellar. Better air flow and not as cold. installed and painted the floor. Looks brand new.

Handyman connection found me a handyman to come and fix my leaky toilet and noisy tub handle which was missing an internal piece. They were quick, friendly and reasonably priced.

Handyman Connections sent us a reliable and reasonably priced electrician to work on replacing some potlights in our living room. He certainly knew what to do, and where to go and get all the exact replacement electrical parts required (not at Home Depot). We were pleased with the end result.

Company Response:

We have multiple skilled trades and it's nice to hear more difficult problems are resolved easily, thanks for you feedback

I hired a contractor from handyman, and looked at the job, i had problems with the roof and ruined my ceiling. I came the next day and give my estimate and i was happy with the outcome.

Company Response:

Hundreds of home owenrs rely on us monthly to handle their home repairs, glad we could help and thanks fo feedback.

- Wanted to remodel the washroom and hallway with new tiles. - Called Handyman Connections for a quote. - They sent someone over for a quote. - The man was professional and friendly and very informative on the procedure they were going to use. - The project took less than a week. - The work quality was above average - I am satisfied with how the washroom and hallway turned out. - Would call them again for future projects

The back deck attached to my house was closed in to make a sun/mud room on the exterior a few years back, and I wanted to have the inside insulated, drywalled and finished, as well as the bottom part closed in (skirted), effectively making a 4 season added room to the house. I called the H.C. and they sent over a gentleman by the name of Roberto M. who completed the job in a matter of 2 1/2 weeks. He was absolutely remarkable! Knowledgeable, professional, trustworthy, and very pleasant to talk to. He updated me daily as to his progress, and next days plans, as well he offered me alternative suggestions and ways of cutting costs safely but effectively. He cleaned up at the end of each day, thereby causing almost no disruption. I would highly recommend his services to anyone! This was not a small repair, and Roberto made it seem so easy. Handyman Connection is lucky to have him as part of their team!

Company Response:

This is great feedback and we will be sure to thank Roberto for his attention to detail and customer satisfaction.

We are a repeat customer of Handyman Connection because we have never been disappointed with the service and quality of the work completed. Alex was the rep that I have spoken to for our last request and he was polite and very accommodating over the phone. This time, we had Peter come back to install a new faucet onto a custom sink for our laundry room in our house. He was quick and courteous which we appreciate overall with Handyman Connection and he explained his work before and after. Very happy with this company and have already called them for the next job!

Company Response:

We always learn from customer feedback and we are always appreciative when we get such a positive message. Thank you for taking the time and we will be sure to let Peter know you were happy with his work.