For our recent long distance move from Nelson, British Columbia to Kingston, Ontario we used the services of Great Canadian Van Lines. Great move experience from start to finish. Friendly staff. Thanks!

We recently used Great Canadian Van Lines for our relocation from British Columbia to New Brunswick. Daniel & his crew were absolutely awesome. Everything was done professionally & in a timely matter! I would highly recommend them.When I unpacked not ONE single item was damaged or broken!

We are in the middle of our move. The on-site movers were on-time, professional and courteous. At first, we were dissastisfied with the administrative folks. We were concerned about an overall lack of responsiveness and a change to our moving date. However, after we escalated our concerns, we were pleased to have a very friendly customer service person (Laurie) work with us to resolve the situation to our satisfaction. Overall - worth considering.

"I'm thrilled that you have a Facebook page so that I can leave this message for y'all! I just used GCVL to move from Burnaby, B.C. to London, Ontario. I was so nervous about moving as I had a dreadful experience with another moving company recently. I dealt mostly with Rick, who is very professional and pleasant to deal with, and then the driver who drove my belongings to Ontario was Daniel! I can't fully express how happy I am with this move. I have not completely unpacked yet but all boxes are opened so I could have a peek and NOTHING is broken or out of place. It was such a pleasure to deal with Daniel and see his smiling face when he arrived in London. The guy is a gem and he has a heart of gold! Thanks so much again for taking such great care with my belongings! The next time I move, I know who to call! "

Attention Mr. Mark Valliant: My family moved this summer from Vancouver, BC to Winnipeg, MB with Great Canadian Van Lines. This was our third move in two years as we had to travel for my wife’s job. For our first two moves, we had hired the two big names in the moving industry. We were very disappointed by both companies as they failed to provide us with the service we had hired them to provide. Their level of incompetence was so bad that I felt obligated to write the CEO’s of both companies to inform them of the poor service they had provided us. Without going into too much detail, company 2 was 18 days beyond the quoted delivery spread with my wife being 6 months pregnant at the time. She spent close to 6 weeks sleeping on an air mattress. They also managed to “loose” our 42” plasma TV. The reason that I am writing you today is not to complain like I was forced to do in the past, but to congratulate you and your company on doing a fantastic job. As our previous two moves went so poorly, I was dreading having to move again. While searching for a company to move us from Vancouver to Winnipeg, Great Canadian Van Lines was recommended to us by our tenants who were renting our home in Winnipeg at the time. They had moved from Vancouver to Winnipeg with Great Canadian and had very positive things to say about their experience. With my faith in the moving industry completely shattered, I decided to take their advice and give Great Canadian Van Lines a chance. To my pleasant surprise, Great Canadian not only met my expectations, but blew them out of the water. With Great Canadian, it was refreshing to see a team of professionals working together as opposed to your competitors who displayed nothing but professional incompetence. The gentlemen that packed our belongings took great care in making sure our possessions were protected and packed safely. Amar was our driver and he was very professional on both ends as well. In conclusion, I just wanted to take the time to let you know what a great job you and your employees have done to make our recent move as stress free as possible. Great Canadian Van Lines will be our first choice if we ever need to move again and I will be sure to recommend your moving company to colleagues and friends for their moving needs. I thank you and your employees for taking pride in your work. The difference was night and day, and as a customer I have noticed. Regards, Kevin

Company Response:

Kevin, Once again thank you for taking the time to write this great letter. I have passed it along to all of the crews involved. Amar is in Vancouver this week and I made sure he got a copy of your letter as well. All the best to you and your family in Winnipeg. Mark

I moved from Surrey to Courtice Ontario and I was very pleased with the move, professional. They were quicker then I expected, clean and made sure everything was there and peaceful move.

Company Response:

Kelly, I hope you are enjoyin Courtice, we've had a few customers move there this year. I am glad to hear that we got your goods to Courtice quickly and that you were pleased with our service. PLease give us a call at 1800 665 0055 when you are ready to move back. Best Rgards, Mark

Experience ranged from being screamed at and told I was stupid, to people telling me things that simply were not true to people refusing to take my calls. Don't use them. They are really nice upfront but once they have your money, all customer service is gone. Don't put your belongings into storage because when you do you pay in advance to move them out - having paid upfront, they will refuse to accommodate you at every turn because they are making new money from other customers and your money came in the door months prior. They are the worst movers I have ever used and I have moved 5 times over the past 4 years. Stay away from this company!

Company Response:

This is a difficult messaage to respond to as I am not quite sure who to respond to. Some of the comments you have made do not sound like they apply to any of our crews or agents. However if you are a legitimate customer our Customer Service Department we be pleased to hear from you and resolve any outstanding issues you may have. Please call us at 1800 665 0055 or email at info@greatcanadianvanlines.com Thank you Mark

We moved from northern alberta to southern alberta. They came in and packed everything for us, tagged it all and wrapped it in paper. Very fast. Took less then a day to pack up and load everything... even a piano. When we came to our new home the truck was parked there and waiting. Guys were very friendly and unpacked everything for us. Even great with my kids and dog. :)

Company Response:

Thank you ...I am glad your move went great!