In April, 2013, we had Fieldstone Windows and Doors Ltd. replace 2 stacked bow windows at the front of our house. These windows were each approximately 9 feet by 6 feet, were originally in wood, and were replaced by a high quality vinyl product. In addition, the roofing above the top window (originally steel), the wooden mid-section, and the wooden skirt were replaced by aluminum capping in the identical colour as the vinyl windows. See photos attached. This project culminated 2 years of investigation, and six contractor quotes. We chose Fieldstone based on their HomeStars rating, their knowledgeable sales staff (Rose and Scott), and the fact that every question we had was answered confidently by their staff. This is a first class, service first company. The installers were highly qualified and always kept us informed with their progress. I was hoping to match the look of the windows that were removed, but the final outcome was better than I had imagined was possible. It was that good. The emphasis on detail and service sets this company apart from others. There are no screws or seams apparent in the aluminum capping. There were no trees damaged, even though our trees were surrounding the entire lower bow window. A manufacturing defect in one window was a no argument replacement. The crew was very respectful of us and our property at all times. We are very pleased with Fieldstone, its’ products, and particularly its’ staff. This is a 10 out of 10 business which we highly recommend.

Very professional company. Great customer service and very easy to deal with. The installation crew was awesome. Took their time and installed three windows plus a 8 foot sliding glass door. They left no mess and made sure everything looked perfect before leaving. We're going to use them again in the near future to replace the upper windows.

Overall impression was good, we had Dave come out and give us a consultation, he made some excellent recommendations regarding design options. Dave listened to what we wanted and was able to quickly turn around the quote. At this point the sales team let us down a little, numerous emails and quotation revisions all of which had minor errors, but we still went ahead with the installation. We are glad we did. The installers did an excellent job, they showed up on time, worked hard and, the windows look great! In the end we still have some minor trim work to fix around the patio door, but we are generally happy with the work.

We went with a retrofit to replace our old windows. We were not happy with how the windows were set the first time, but Fieldstone re-did the job and reset the windows further out without complaint. They were very easy to work with, accomodating and their installers work hard. Easy to recommend them.

We had a door and four windows installed this month. Eric Tulikorpi was fantastic as an installer. He did an impeccable job. And the windows are great, too. Thank you, Eric and Fieldstone.

Company Response:

Our pleasure!

Dear Ken Simpson, I'm writing to express my complete satisfaction with Fieldstone Windows' job of replacing 7 windows in my 90 year old house in downtown Toronto. From first inquiry call, to completion of the installation, I found the service to be top notch. Your sales staff was friendly and helpful, your prices were reasonable, and the installation crew were great. Evgeny (and his assistant, Slava) were very professional. They were prompt, finished the job when they said they would, and cleaned up after they were done. I already can feel the difference in the house, and they look beautiful. In short, I would recommend your company unequivocally to anyone who is looking to replace windows in their house. Thank you for your excellent service.

Company Response:

We are very pleased that you are happy with the service you recieved from Fieldstone. Enjoy your new windows!

We had all of our windows and one set of French doors replaced by the folks at Fieldstone in 2009. As with any project this big there were a few complications, but they worked hard to sort out any problems. The windows are beautiful and work perfectly. We had one ongoing issue with a mysterious little leak that only happened once or twice a year when the wind blew hard from the east. They happily came back and tried to figure it out and finally realized it was not their work at all, but an existing small roof on a bay window. They fixed it anyway and did not even charge us for the repair. We were all so happy to have the mystery of the little leak solved. Overall we found the quality of their product outstanding and their service amazing. We would happily use them again or recommend them to anyone.

Company Response:

We're very pleased to have been able to fix up that leak. Hope you continue to enjoy they windows and French door for decades to come.

My recent experience with Fieldstone has and continues to be very good! Dave is absolutely amazing, patient and flexible! He always accommodating to my schedule and comes up with style ideas I never considered. In addition he finds solutions for limited budgets without lowering quality and service. I always enjoy working with Dave! The employees who installed my windows were on-time and fairly clean. They always cleaned the immediate area but at times neglected to clean areas where the dust and or debris spread to. Also some debris was left on my property that I had to call the office and inform so it could be removed. However the installation process was smooth and done on a timely basis. The one disappointment I have is that the colours did not a direct match to the other windows fieldstone has installed previously as another manufacturer was used. We did find the closest match but I wish it was the same colour as my other windows to ensure colour consistency. Overall, I'm pleased with the service and workmanship of Fieldstone windows. I would give this overall experience a 8 out of 10. Since Fieldstone has replaced all the window in my home, I'm hoping they can help me with my front door and the wooden section below the windows you installed 2 years ago. I hope we can find some creative ways to adjust this and find a great front door for my home!

Company Response:

We are happy to hear that your overall experience was good. In respect to the dust and debris, we try to address suggestions or concerns like this in order to improve our customers' experiences. We look forward to working with you on your front door.