Very professional company. Great customer service and very easy to deal with. The installation crew was awesome. Took their time and installed three windows plus a 8 foot sliding glass door. They left no mess and made sure everything looked perfect before leaving. We're going to use them again in the near future to replace the upper windows.

Overall impression was good, we had Dave come out and give us a consultation, he made some excellent recommendations regarding design options. Dave listened to what we wanted and was able to quickly turn around the quote. At this point the sales team let us down a little, numerous emails and quotation revisions all of which had minor errors, but we still went ahead with the installation. We are glad we did. The installers did an excellent job, they showed up on time, worked hard and, the windows look great! In the end we still have some minor trim work to fix around the patio door, but we are generally happy with the work.

We went with a retrofit to replace our old windows. We were not happy with how the windows were set the first time, but Fieldstone re-did the job and reset the windows further out without complaint. They were very easy to work with, accomodating and their installers work hard. Easy to recommend them.

Over a year ago Fieldstone has replacd 6 windows in our house. 2 bathrrom, kitchen, living room, bedroom and one in the beismant. The good: - I got an excellent price - installation took place during busy time and even earlier than anticipated - installation was done very quickly - windows were sparkling clean after installation (I didn't have to wash them for nearly a year after :) ) - so far the windows are functioning (and looking!) flawlessly So-so: - I wish I'd be offered a choice of casing style. I didn't think there was and now I've got a fancy casing everywhere. It's ok in the bedroom but in kitchen and bathroom I find it gets dirty quickly, and because it's so intricate it's hard to clean. - in few places the removal of old windows was done so that big pieces of plaster of the wall were damaged. They were mostly patched and sanded but not to perfection, I ended up redoing a few (mostly on top of windows, where it's not too visible, but still). - bathroom windows were not sealed around the casing Overall, a good job done fast for an excellent price and good quality windows put (I did some research on brands of windows).

Company Response:

Thank you for your kind words; we're happy that you are pleased with your windows! Thank you as well for your comments on how we could have improved your experience. We do have some of the most extensive options available in the GTA, in terms of trim choice, colour, shaped, custom glass, etc. In the future we will make more of an effort to make our customers aware of the possibilities.

We had a door and four windows installed this month. Eric Tulikorpi was fantastic as an installer. He did an impeccable job. And the windows are great, too. Thank you, Eric and Fieldstone.

Company Response:

Our pleasure!

Dear Ken Simpson, I'm writing to express my complete satisfaction with Fieldstone Windows' job of replacing 7 windows in my 90 year old house in downtown Toronto. From first inquiry call, to completion of the installation, I found the service to be top notch. Your sales staff was friendly and helpful, your prices were reasonable, and the installation crew were great. Evgeny (and his assistant, Slava) were very professional. They were prompt, finished the job when they said they would, and cleaned up after they were done. I already can feel the difference in the house, and they look beautiful. In short, I would recommend your company unequivocally to anyone who is looking to replace windows in their house. Thank you for your excellent service.

Company Response:

We are very pleased that you are happy with the service you recieved from Fieldstone. Enjoy your new windows!

We had all of our windows and one set of French doors replaced by the folks at Fieldstone in 2009. As with any project this big there were a few complications, but they worked hard to sort out any problems. The windows are beautiful and work perfectly. We had one ongoing issue with a mysterious little leak that only happened once or twice a year when the wind blew hard from the east. They happily came back and tried to figure it out and finally realized it was not their work at all, but an existing small roof on a bay window. They fixed it anyway and did not even charge us for the repair. We were all so happy to have the mystery of the little leak solved. Overall we found the quality of their product outstanding and their service amazing. We would happily use them again or recommend them to anyone.

Company Response:

We're very pleased to have been able to fix up that leak. Hope you continue to enjoy they windows and French door for decades to come.

My recent experience with Fieldstone has and continues to be very good! Dave is absolutely amazing, patient and flexible! He always accommodating to my schedule and comes up with style ideas I never considered. In addition he finds solutions for limited budgets without lowering quality and service. I always enjoy working with Dave! The employees who installed my windows were on-time and fairly clean. They always cleaned the immediate area but at times neglected to clean areas where the dust and or debris spread to. Also some debris was left on my property that I had to call the office and inform so it could be removed. However the installation process was smooth and done on a timely basis. The one disappointment I have is that the colours did not a direct match to the other windows fieldstone has installed previously as another manufacturer was used. We did find the closest match but I wish it was the same colour as my other windows to ensure colour consistency. Overall, I'm pleased with the service and workmanship of Fieldstone windows. I would give this overall experience a 8 out of 10. Since Fieldstone has replaced all the window in my home, I'm hoping they can help me with my front door and the wooden section below the windows you installed 2 years ago. I hope we can find some creative ways to adjust this and find a great front door for my home!

Company Response:

We are happy to hear that your overall experience was good. In respect to the dust and debris, we try to address suggestions or concerns like this in order to improve our customers' experiences. We look forward to working with you on your front door.

I just wanted to thank you for the delivery of very delicious and very cute cookies this past Friday. They were lovely with coffee as I looked out my new windows. The install team did a great, high quality job and were easy to have around the house. I love the windows and they have changed the house definitely for the better. Thanks again for the excellent job AND the cookies.

Company Response:

No problem! We're happy when you're happy!