They took the time to come and measure the area for me so there was no miscalculation. They recommend an affordable carpet that was in my budget. They were very helpful and honest. The guy that they sent in to install the carpet was fast and polite.

My experience with this store was quite disappointing. The laminate flooring I wanted was out of stock, but they said they could "easily" get some in for me, so I ordered it (a month before I needed it). I was then stalled and given a dozen excuses, but assured it was on the way. With only a few days left before I had to install, I was told that their shipment hadn't arrived but they could possibly get the flooring from a competetor. Of course, I would have to pay more because it would be a "special order". Well, I had no choice. I had no time left to haggle, so I agreed. I was told to buy a few extra boxes "just in case" since I could return the unused boxes later. So I bought more than I needed. I got the flooring one and a half days before my installation appointment (talk about stressful). The flooring itself is lovely. I'm very happy with the PRODUCT. However I had two unopened boxes left and when I tried to return them I was told that they wouldn't take them back. The sales person said she would try her best to find someone to take them but she was obviously just feeding me a line because when I called her again she stalled some more and said she'd call me back and I'm still waiting... over a month after that conversation. DO NOT shop at this store. The products and prices are decent but I truly feel like I've been taken for a ride. I've had numerous people ask about my floor and I tell them where I got it and NOT TO GO THERE. Disgraceful service.