Categories :
Plumbing Drain Services Waterproofing Bathroom & Kitchen - Fixtures & Accessories Drainage Contractors
Address:
80 Nealon Avenue Toronto , ON M4K 1Z2
Owner/Manager:
William Smith/ John-Paul Guarraci
Hours:
365 days a year, morning, noon, and night

DrainWorks Plumbing

Company Profile

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company. All our plumbers are 100% licensed, insured, commission-free, and of course professionally trained – and are available morning, noon and night, 365 days/year with never an overtime charge!
We take great pride in having won the Consumer Choice Award for Drain Service Excellence in Toronto and GTA for the past 13 years in a row – the only plumbing company with this distinct honour. Reflective of this, we are also the most...

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Servicing:

Immediate local service to : The G.T.A, Mississauga, Oakville, Burlington, Markham, Richmond Hill, Thornhill, Unionville, Vaughan, Woodbridge, Brampton, Kitchener, Waterloo, Guelph, Cambridge and Milton.

Reviews for DrainWorks Plumbing

Show:

Dec 09, 2013, EAST YORK

10

After our floor drain started flooding into our basement we called Drain Works, based on the reviews here. I called them at 4 PM on a Wednesday and they had someone out to our house between 5 and 6 PM that evening. Once they figured out that a dig was needed to fix it, they were able to have a crew booked for 10 AM the following day. They replaced a collapsed trap, put in clean outs and by 3:30 in the afternoon, everything was fixed, inspected and paid for. Awesome people (Jim, Lou and Matt) and great service. Thank you.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$2,700.00
Company Response:
**Thanks Geoff** It was a pleasure reading your review and learning just how satisfied you were with the service you received. Thanks for the wonderful feedback. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

Dec 07, 2013, Mississauga

10

My laundry tub and related pipes were clogged and backing up whenever laundry was done resulting in overflows. Drainworks snaked the pipe outwards to 25 feet and cleared the clog - smooth flowing water and drainage ever since - great job.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$200.00
Company Response:
**Thanks Randy** We certainly do value your feedback and thank you for sharing your experience here with others. It feels great knowing we were of assistance and that you were happy with the service provided. Thanks for choosing DrainWorks. We look forward to being the plumbing and drain service providers you will continue to rely on.

Nov 27, 2013, Old Toronto

10

Another fabulous experience with Drainworks!!! From the first phone call to the very end. Spoke with JP last night who dispatched Matthew for 9am this morning. Matthew showed up on time and as before was pleasant, informative and professional in both appearance and manner. This is a great Canadian company that I would recommend to anyone! Thank you Drainworks & Matthew!!!!

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$200.00
Company Response:
**Thanks Moragh** We are very grateful for the review and for your confidence in DrainWorks. It is a pleasure to know that we could be of assistance, and that all of our efforts to provide top notch customer service were recognized and appreciated by you. Thanks for choosing DrainWorks and thank you for any referrals you make on our behalf. We do look forward to being the plumbing and drain service providers you will continue to rely on.

Nov 16, 2013, North York

10

For several months toilets were not functioning properly and water levels rising. The drainworks crew diagnosed the problem quickly and focused their attention on what needed to be done and advised against more costly solutions. I was totally satisfied with their expertise and hard work.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$2,400.00
Company Response:
**Thanks Frank** We appreciate your review and thank you for taking the time to share this experience. It is very rewarding to know that you were totally satisfied with our expertise and hard work. We look forward to being the plumbing and drain related service providers you will continue to rely on.

Nov 12, 2013, Toronto

10

Wanted my main house drains inspected as it hasn't been done in 15 years and it is an old house. Called drainworks based on reviews here. They were very good on the phone getting my appointment set up very quickly. Frank came the next day. He was very good and took the time to explain lots of things that I didn't know about the system and how it was working using a camera. Would highly recommend drainworks.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$250.00
Company Response:
**Thanks Ken** We appreciate your review. It is rewarding to know that you were happy with the service from start to finish. Customer service is top priority here at DrainWorks, and it is nice to know that our efforts were well received. We thank you for any referrals you make on our behalf and we look forward to being the plumbing and drain service providers you can rely on.

Nov 09, 2013, East York

10

Received great service from DrainWorks in 2008; called them again for a drainpipe issue in 2013. Service from everyone was very good, including the phone staff. Armando and Frank were great. Took time to explain problems and options, ensured work was completed well, went over and above in taking time to explain the problem and consider solutions; very professional. Staff arrived when they said they would, very pleasant to deal with, did what they said they would do, left everything very neat and clean. Would definitely recommend, and would use them again.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$2,000.00
Company Response:
**Thanks K** We are very grateful for the review and thank you for taking the time to share these kind words. It is wonderful to learn that on more than one occasion, you were happy with the quality of workmanship and the service from everyone you had contact with. We do appreciate your patronage and thank you for any referrals you make on our behalf. Thanks for making DrainWorks your choice for plumbing and drain service.

Nov 09, 2013, Scarborough

10

We had a problem with tree roots blocking the drain pipes and needed repairs done fast. The work required a dig in 2 locations outside the front of our home. We called Drain Works and Matt came by the same day. He gave us a written quote and explained the work to be done in detail. We called 2 other firms; one was not available for 2 weeks and the other was twice as expensive. We went with Drain Works and are glad we did.The two men who did the dig were excellent. They were fast, efficient and clean. The day after the dig it was difficult to locate the area of the dig on the front lawn. Then, after the work was completed, Matt came back and ran a camera through the area to show that all was OK. We are very satisified with the job, and would highly recommend Dran Works in the future.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$4,500.00
Company Response:
**Thanks T&A** It was a pleasure reading your review to learn how happy you were with the complete service you received from DrainWorks. Thank you in advance for any referrals you make on our behalf. We do look forward to being the plumbing and drain service providers you can continue to rely on should you require assistance again in the future.

Oct 28, 2013, Etobicoke

10

Old Toronto houses & aging infrastructure... We bought an 100+ year old house and needed to address a number of items including replacing all the drains. Drainworks did a great job. They were prompt, clean, clear about the scope of work & the cost and they provided good maintenance tips. We would use them again without hesitation.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$275.00
Company Response:
**Thanks Dan** We are very grateful for the review. Thank you so much for taking time out of your day to share the positive service experience you had with DrainWorks. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance in the future. Thanks again for choosing DrainWorks Plumbing

Oct 15, 2013, Old Toronto

10

We have used Drain Works in the past. We had laundry water backing up from floor drain. DW arrived promptly, asessed and eventually had to dig up the old collapsed clay connection pipe under the basement floor. They did a great job & were punctual, friendly & professional....thank you.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$2,800.00
Company Response:
**Thanks Ian** We do appreciate your review and thank you for sharing your experience here with others. It is rewarding to know that we could be of assistance and that you were so satisfied with the service we provided. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

Oct 12, 2013, Toronto

10

Our basement toilet and shower slowed to the point where they would not drain at all. No amount of plunging, chemicals, or pouring water down the drain would make the pipes flow. Since this is a basement apartment, it was essential to get the pipes flowing. I called for emergency service, and Drainworks came within a few hours. They put their camera down the drain from the front lawn access pipe. Just by putting it through the drain they were able to clear the blockage enough so that the toilet and shower were usable that same day. That was a big relief to us. They showed us on the camera the tree roots that were clogging the drain (this is a 95-year-old house with clay pipe drains that are not in great condition). They offered the service that would cut through the roots with high pressure water, which they said would keep the drains clear for at least a couple of years. We opted for that service, and they came the next day. All of the workers were extremely courteous, helpful, and friendly. They took the time to show us everything that was happening inside the drains with their snake camera. We saw the roots inside before the treatment, and the clear drains afterwards. All of this left us feeling very pleased with the service that Drainworks provided. I highly recommend them.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$1,600.00
Company Response:
**Thanks Writer in Residence** We are very grateful for the review. Thank you for sharing these kind words on the positive service experience you had with DrainWorks. It is very rewarding to know that you were so pleased with the service and that you are highly recommending our services. Thank you for the opportunity to be of assistance. We do look forward to being the plumbing and drain service providers you will continue to rely on, should you require assistance again.

The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.

Company Profile

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company. All our plumbers are 100% licensed, insured, commission-free, and of course professionally trained – and are available morning, noon and night, 365 days/year with never an overtime charge!
We take great pride in having won the Consumer Choice Award for Drain Service Excellence in Toronto and GTA for the past 13 years in a row – the only plumbing company with this distinct honour. Reflective of this, we are also the most reviewed company on HomeStars in North America! We are also proud to say that we have been chosen (again) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their January 2014, "Busy person's survival guide issue. High praise from a wonderful and trusted publication!
We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 95% of our employees have been with us for 7 years or more.
You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call morning, noon and night, 365 days a year with clear, upfront pricing – and you never have to worry about a weekend or overtime charge. Our plumbers will always arrive on-time and fully prepared with everything they can foreseeably need.
DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

Products & Services

Products
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement? There’s never a job too small or too big. DrainWorks Plumbing in Toronto can help with all your drain and plumbing needs. Our plumbers are ready morning, noon, and night – 365 days a year, with never an overtime or weekend charge
Services
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
Styles
Available 365 days/year, no overtime fee, clear upfront pricing, on time & prepared!
Specialties
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.

Credentials & Financial Information

YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard, American Express
LICENSES
Master Plumber License P15815; Builder License B12714; Business Licence's 08 100128 and 08-115749
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT PROVIDED
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship

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