The communication between this contractor and us being the client was far superior than any of the other companies we compared. Our Sales Manager Roy Arluck was knowledgeable and was able to source the doors to our manufacturer specifications at a cost that was very attractive considering the quality of the components which are all brand name. Since installation, the Service of these doors has been immediate when a problem has occurred and the servicemen treat us like gold. I would recommend these professionals to all of my family and friends as they are for both residential and commercial.

Company Response:

Thank you most sincerely for taking the time to review us.

i was honestly very impressed by not only the courtesy and attention to every details of the job,it was done magnifiently and cleanly.price was right too.i would use them again in a jiffy and highly recommend them.

Company Response:

Thank you for taking the time to write a review. We will pass your comments on to JP and Will.

David Assis and the Dodds Team did a magnificent job from start to finish. We chose the cedar faced CHI garage door. The door is costly, but worth every penny. Its an easy way to give your house a facelift. THANK YOU DODDS!

Company Response:

Thank you for the review Nathan, The door is beautiful!!

My garage door broke in half in the middle on Fri. night. The next day Dodds sent a repair person who patched it and a sales person (Michael) on Sunday who helped me to choose a new door. He also arranged to get it ordered the next business day and rushed my order. A new door was installed in less than 2 weeks. I was really impressed with their service and their response time. The door is really nice and is much better than the one I had.

Company Response:

we are glad we were able to meet the clients needs.

Just want to thank you for your excellent service in attending to the problem with my garage door. Your technician was very prompt and knowledgeable, and was able to diagnose and repair the problem in less than 45 minutes. He also took the time to discuss future issues that are likely to arise with my outdated opener. I have been in a service business for 45 years and must say that the gentleman that attended today was very professional, courteous, and most helpful. I will definitely call you again if and when I need help with my garage door. Thanks ! Frank Lynett

Company Response:

We are not always perfect but we do our best to meet our clients needs

Late one afternoon I noticed that my garage door was not opening properly (via the door opener). Not having had any work done on the door in many years, I went to HomeStars to look for help. I went through the list and found Dodds (close to the top). It had a lot of reviews and a fairly high average score so I entered a request for help online. First thing the next morning I had a callback from CJ at Dodds. After I provided additional detail on the problem, CJ quickly realized the sensitivity of the opener needed adjustment. He asked me to email him a photo of the back panel of the opener, and then replied by email with instructions on how to fix it. His solution worked – perfectly. Not only did CJ/Dodds work on my behalf to resolve the problem without having to send someone out (and incur a charge), everything was done quickly and very professionally. If you need help with your garage door, do not hesitate to call Dodds. They’re the real thing!!

Company Response:

We are please to advise that many other clients have enjoyed this same level of service with Dodds.There was a recent expose on CBC Market Place of various trades including garage door companies. Regrettably there are scam artists in every trade. We are very proud to advise of the 10 companies surveyed Dodds was the ONLY one to diagnose and solve the problem over the phone at no charge to the client.

I just wanted to send a quick note of thanks for the exceptional service I received from Dodd's yesterday! It was great to be able to just send in an electronic request for service, receive a prompt call at work yesterday morning, and come home to a fixed garage door for a reasonable cost! It was like magic and I was impressed that Dodd's would give such prompt service - with no one home either! Thanks for making it so easy! Karyne Todd

Company Response:

Thank you Karyne we wish we could perform magic and always be at the top of our game.We owe it to our dedicated and hard working staff.

Dodds installed my new garage door in January. They have also repaired my exisitng opener which is a very old one. They provide prompt and courteous service and are very understanding when there is a budget constraint! Thank you very much JP and Will for your help today. I recommend Dodds to anyone and will call Dodds when I get a new door opener.

Company Response:

Thank you and we hope your existing opener gives you many more years of service.