product is very good. Salesman was very honest, and only sold us what we needed , not what we wanted originally ( saved us over $1000 ). Serviceman was experienced, friendly and exceptionally fast. Would recommend this to all friends and family.

Company Response:

We appreciate you taking the time to post a review and thank you for the kind words Brendan

We had Dodds install two new openers at our brand new home in Vaughan last month. They did a great job! Very neat and professional. And the best part is just how quiet and smooth the new openers are - cannot even hear the door opening from inside the house! I would not hesitate to rrecommed Dodds Michael in Vaughan

Company Response:

Thank you for kind words Micheal

Dodds is probably the most reliable and professional garage door repair and replacement company in the GTA. One day when I could not open my garage door I suspected that the master spring had broken. A call to Dodds had them at my house the next day. Without any fuss or surprises their technician had the door repaired in less than 90 minutes and charged only $250, which I thought was very reasonable. If you ever have garage door problems Dodds is the company to call.

Company Response:

Thank you very much for your kind words

I called Dodds to repair the door for me. They went out and changed the pannel. However they have never sent me the recipt as promised. They were efficient, but very expensive

Company Response:

We are at a loss as to the "receipt" the client is referring to. When a job is completed we ALWAYS leave a priced work order with the client or in the mail box if the client is not home. We then always follow up with a subsequent copy of the invoiced work order. We do not issue any receipts? The client states we were efficient but expensive. The question is expensive as compared to what? Surely the client did due diligence before asking us to do the work but still chose us.

Our grarage door sprng broke. Called a few door companies from the yellow pages. Dodds gave us the best price and were able to send some one rght away. Very professional and prompt service.

We recently purchased an insulated garage door from Dodd's Doors. Although it was a special order, the wait time was not long. All our emails were answered promptly by Angela and the installation itself (including reconnecting the garage opener) was quick and efficient. No hidden costs, good service and a clear contract...we recommend Dodd's Doors! VA Johnston

My mom needed garage doors she knew I had bought mine from Dodds and how pleased I was with sales and service. Mom called Dodds, Allan came to see her. Mom was delighted with the knowledge and friendly service. The doors were installed on schedule as it was promised. Dodds you gained another happy customer. No wonder we hear “nobody does it like Dodds does”. Thank you again, Linda

I recently had my garage door and opener installed, After receiving many quotations, and researching the various companies, I decided to go with Dodds. The sales representative was very knowledgeable and the installation rep was very pleasant. The installation went well except for a minor issue which they came back to rectify as promised. Dodds delivered. Thank you.

My experience with Dodds started out great. Allan came out in the evening after I got home from work to give me an estimate. He was friendly and knowledge. The price was a little higher, but still competitive. I figured a company with good reviews would stand behind their work and was willing to pay the premium for it, so I signed the contract. A little over a week later, my new garage door was installed and the frame was capped with aluminum. It looked great. But that's when the good part of the experience ended. <br /><br />After about a month, I noticed that the aluminum was buckling on hot days. So I called Dodds and spoke to Stan (the service manager). He asked that I e-mail some photos to him and he would schedule a time to come and fix it. I sent him some photos and waited for a response. A week later, I still hadn't heard anything, so I e-mailed him again. He responded that he would get Angela (who does the scheduling) to schedule a time. Another week goes by and I don't hear from Stan or Angela. I e-mail Stan again, no response after a day, so I call the office and manage to speak to Angela. She sets up an appointment in two weeks for someone to come and fix the capping. They will come after 1pm. It has taken two weeks just to get an appointment set up. <br /><br />On the Thursday they are supposed to come fix the capping, nobody shows up. I've taken the afternoon off work and waited all afternoon for them. Since I only know they will show "after 1pm", I wait several hours and by then there's no point in calling the office since there won't be anyone there. I call on Friday morning and am told that they will look into what happened and call me back. <br /><br />On Tuesday morning, after having given them two full business days to call me back, I call them again. Once again, I am told they will look into it and call me back. Later that afternoon, the same installer that did the door and capping shows up at my house without notice. Luckily there was someone home. And his "fix"? Screw down the parts where it buckles! It buckles because it is too tight and there is no room for the aluminum to expand. Adding more screws will just make it buckle somewhere else! I don't know if this action by the installer was incompetence or laziness. <br /><br />I'm sick of dealing with this company. I was told four times someone would get back to me and nobody did. I wasted an afternoon off work waiting for them and no one showed when they said they would. I chose them even though their price was not the lowest because I was tired of dealing with companies that had no after-sales service and thought Dodds was different. If you need a garage door, just find someone cheaper because even if they have no after-sales service, at least you paid less to begin with. <br /><br /><br /><b>In response to the company response on Oct. 19, 2011:</b> I never received any phone calls, voice-mails or e-mails from anyone at Dodds to apologize for the problems.

Company Response:

We agree that we dropped the ball with this client but we left numerous messages and tried to contact the client by e-mail to apologize and make good for our omissions. Unfortunately the client never called us back so we were unable to offer any restitution.

Dodd's was fantastic - great service and a fantastic garage door. I love the new garage door - and get lots of compliments. Sales and service were efficient and very professional. I replaced an old, falling apart manual door with a beautiful electric carriage door. I'm still thrilled every day I look at it!